Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Executive Administrative Assistant with experience in supporting executive productivity and improving organizations operations. Was expected to organize group travel and oversee personnel calendars. Operate well with minimal supervision to meet demanding objectives. Network operator with experience in military systems. Tasked with trouble shooting and day to day operations in complex high demand environments. Experience in overseeing life saving equipment, was expected to assemble and perform QAQC on parachutes with expectation of said equipment being used by company personnel

  • User training
  • Network configuration
  • Software deployment
  • Issue resolution
  • Windows operating systems
  • Configuration management
Work History
05/2019 to 01/2020
Executive Administrative Operations Assistant Bcd Travel Fort Sill, OK,
  • Served as the creator and reviewer of actions, mainly in regards to travel, for executive personnel (to include an O6) but also included processing other actions such as vacation paperwork for personnel.
  • Highly experienced in identifying gaps and inconsistencies in government documentation, as a travel reviewer this meant comparing final costs to projected costs and accounting for discrepencies by crossrefrencing receipts and invoices.
  • Ensured SRP attendance in work section by ensuring all personnel traveling to foreign countries attended SRP dates and were current on medical records before reporting all information up to supervisor.
  • Was responsible for applying Joint Travel Regulations to travel authoriztions and ensuring that personnel were not attempting to fraud the government, also ensured that unit policy was followed in reference to purchasing office equipment for official use.
  • Was responsible for coordinating with 4+ other sections in sharing workload and account for any personnel issues and reproting to supervisor for their awareness.
  • Drafted Memos to be reviewed and signed by authorized approving authorities
  • Trained any incoming personnel in tasks, procedures and responsibilites in role as a administration assistant.
03/2019 to Current
Travel Counselor Flatiron Construction Corp. Los Angeles, CA,
  • Handled travel for 40+ key leadership personnel in multiple different divisions within the head organization in charge of over 60000+ personnel
  • 9+ months in operating DTS (defense travel system) and its intricacies having been the main travel coordinator for a high travel volume office alongside its subsections and its key leaders
  • 9+ months in cooperating with multiple other travel coordinators in order to solve travel issues and planning
  • Experienced in coordination of large travel groups of 200+ people
  • 9+ months in arrangement of travel domestic and foreign, this includes reservations of hotels, flights and various methods of ground transportation, having done so for many key leadership personnel
  • 9+ months in customer service, due to the large volume of travel within the office and subsections it was imperative to have a solutions based mindset to solve issues of travel both domestic and foreign while ensuring customer satisfaction
11/2016 to 03/2019
Network Systems Operator US ARMY City, STATE,
  • Maintained and operated advanced military network systems in complex multinational environments (Japan, Korea, Australia are examples)
  • Acted as subject matter expert in terms of operations and maintenance having accumulated over 5000+ hours on military systems with over 2000+ hours being spent overseas
  • Lead a team of 3 or more operators in manning multiple advanced military network systems during operations both domestic and foreign
  • Did over 250+ hours training operators on system operations and trouble shooting
  • Acted as a liaison overseas explaining system benefits and integration to foreign agencies
06/2012 to 03/2016
Equipment Manager US ARMY City, STATE,
  • Packaged life saving equipment (parachutes) for frequent use in an organization of up to 22000+ personnel
  • Maintained an eye for detail as a packaging worker for lifesaving equipment in order to meet established quota of 25 a day while following established safety protocols
  • Acted as a quality assurance manager for multiple assembly lines to assure the equipment packing process was done within the guidelines, the number of inspections varied from 375 to over 500 daily
  • Worked in and advised multiple teams of sizes up to 20+ working complex problems such as readying multi-million dollar pieces of military equipment to be dropped out of a plane and land safely
Expected in 06/2010
High School Diploma:
El Segundo High School - El Segundo, CA,
  • Was recognized multiple times by head executive for performance on ensuring networking systems were operational and at peak performance during important organizational mission
  • Supervised team consisting anywhere from 3-20+ staff members, sometimes team members consisted of personnel from different organizations and agencies
  • Created training slides for incoming and executive personnel in regards to the operation of government travel programs

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  • Equipment Manager


  • High School Diploma

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