Executive Administrative Assistant/Inside Sales Associate Resume Example Floorco Design Center

EXECUTIVE ADMINISTRATIVE ASSISTANT/INSIDE SALES ASSOCIATE

Summary

Skilled Interior Decorator focused on consulting closely with clients to learn about lifestyle and personality in order to create spaces that are peaceful, enjoyable and unique to the individual.

Background includes demonstrated products, finalizing sales and managing Retail, Builder and Commercial client accounts. Forward-thinking sales leader proficient in successful techniques for obtaining and retaining customers.

Skills

Microsoft Office
RFMS and Measure (industry specific)
Customer service
Organizing
Scheduling
Technologically savvy

Social media knowledge
Database management
Strong problem solver
Excel spreadsheets
Articulate and well-spoken

Experience

Floorco Design Center | Oklahoma City, OklahomaExecutive Administrative Assistant/Inside Sales Associate07/2008 - 02/2011

Processed accounts payable and accounts receivable.
Created purchase orders, placed orders, and produced pick tickets when material was due out.
Provided work orders for installers with detailed information on the work they would be performing.
Collected and processed payments through online bank scanning program or credit card machine.
Put together commercial prerequisites for jobs such as: submittal's, insurance, and workers comp.
Main inside sales associate which involved helping the customer design and select flooring for their home.
Managed showroom which involved pricing, updating samples and working with Manufacture Representatives.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Restocked office and break room supplies independently to maximize team productivity.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.

Self | Oceanside, CAProfessional Photographer02/2011 - 01/2012

Collaborated successfully with variety of personalities and work styles.
Cropped, manipulated and performed color-balance for final images.
Collaborated with clients to guarantee satisfaction with photos.
Photographed special events, including weddings, parties and school portraits.
Improvised photographic methods and techniques.
Explained price and package details to customers.
Defined image requirements and planned photographic events.

Hyatt Place | Oklahoma City, OklahomaFront Desk Clerk01/2012 - 07/2012

Greeted and assisted Customers with check in.
Maintained the presence of the lobby.
Developed business relationship with clients to generate referrals or repeat business to the hotel.
Operated industry specific software to produce logs for managers.
Obtained high quality customer service from check in to check out.

Floorco Design Center | Oklahoma City, OklahomaSales Operations Manager07/2012 - Current

Create, process, and maintain orders for commercial and residential projects through industry specific software.
Oversee projects acquired by ordering, scheduling, and organizing completion of the project while maintaining customer relationships.
Assist in selection and design of residential and custom homes with builder clients.
Operate industry specific software and obtain continued training to help implement new ways of bringing efficiency to the workplace.
Process accounts payable and accounts receivable.
Create and submit commercial pay applications for progress payments for ongoing projects.
Post hourly direct deposit payroll deduction to the bank and journal in software system.
Post subcontractor payroll to the job and human resources for payment.
Drove revenue and profit margins through exceptional customer service, implementing protocols and investigating sales reports for speedy resolution.
Saved costs by effectively negotiating vendor prices, terms of sales and service agreements.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies to reduce issues.
Planned and executed in-store promotional events to increase customer engagement and sales revenues.
Promoted product and service benefits through facility tours and engaging presentations.
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.

Education and Training

Oklahoma City Community College | Oklahoma City, OklahomaSome College (No Degree) in business

Mohawk UniversitySome College (No Degree)

Certified in Advanced Selling Skills And Carpet Product Knowledge asw well as Industry Specific Training And Product Knowledge

RFMSSome College (No Degree)

RFMS leaders training

Resume Overview

Companies Worked For:

Floorco Design Center
Self
Hyatt Place

School Attended

Oklahoma City Community College
Mohawk University
RFMS

Job Titles Held:

Executive Administrative Assistant/Inside Sales Associate
Professional Photographer
Front Desk Clerk
Sales Operations Manager

Degrees

Some College (No Degree) in business
Some College (No Degree)
Some College (No Degree)

Executive Administrative Assistant/Inside Sales Associate Resume Example

Resume Score: 80%

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