Executive Administrative Assistant Hr Coordinator resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Enthusiastic and capable of providing excellent customer service.
Amiable in developing constructive and cooperative working relationships with others. Solid team player capable of diligently following through on team expectations.
Organized and capable of effectively identifying and resolving complex issues. Successful in fast-paced and ever-changing environments.
Maintains positive attitude and works hard to build team relationships.
Hardworking and dedicated nature with solid track record.
Seasoned professional with strong leadership and interpersonal skills. Able to add energy and value to organization's quest for excellence.
Organized and detail-oriented with years of cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Well-rounded customer service with strong communication skills.
Skills
Scheduling
Customer service-focused
Spreadsheet creation
Technologically savvy
Travel Planning
Event coordination
Due diligence
Corrective actions
Operations support
Compliance protocols
Organization
Cleanliness
Experience
Executive Administrative Assistant/HR Coordinator, 01/2009 - 05/2017 Lighthouse For The Blind – City, STATE,
Coordinated executive schedules for President/CEO.
Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and ensure compliance with company policies and procedures.
Restocked office and break room supplies independently to maximize team productivity.
Initiated creation of company policies and department procedures, newsletters and related documents.
Conducted research to prepare, gather and proof briefing materials, agendas and necessary documents for board of directors and executive-level meetings.
Arranged appropriate travel, agendas, necessary contacts and related information for executive travel.
Created PowerPoint presentations used for annual board of directors meeting and other required power points.
Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
Managed external contacts for President/CEO and kept track of periodic communication needed for priority contacts.
Managed President/CEO calendar and prepared meeting agenda and materials.
Kept executives up to date on changing business information by documenting meetings, tracking documentation and collecting team data.
Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
Spearheaded design of company website to produce user-friendly website for visually impaired and sighted individuals.
Coordinated EEO annual reporting files and corresponding documents.
Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
Coordinated meeting and event logistics for senior management, including executives and board of directors.
Provided logistical support to visiting executives, coordinating with other Department Heads to arrange accommodations, transportation and personal assistance.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
Managed sensitive information with discretion while providing administrative support to department heads as needed.
Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, and confidential document control.
Worked with department heads and President/CEO to devise and update policies based on changing industry and social trends.
Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
Prepared employees for assignments by establishing and conducting orientation and training programs.
Trained [Type] managers and staff on HR best practices and protocols to reduce process lags.
Managed strategy for performance evaluation, corrective action and disciplinary measures.
Organized company-wide events to increase personnel morale.
Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
Prepared and maintained accurate employment records for 80-120 team members.
Aided senior leadership during executive decision-making process by generating daily status and maintenance activity reports that recommended corrective actions and improvements.
Launched internal postings and marketing in addition to maintaining employment opportunities online.
AVP Compliance Monitoring, 06/1997 - 06/2008 Americredit – City, STATE,
Evaluated physical and digital records to determine potential risk and check compliance with guidelines.
Contributed to large-scale risk assessment initiatives and promoted improved business procedures and controls.
Conducted audits of various department operations to assess performance and verify accuracy to policy and procedures.
Offered subject matter expertise to stakeholders needing advise on compliance regulations and automobile financing best practices.
Generated and presented issue and recommendation reports to leadership and auditing team, identifying areas requiring additional support.
Personal Banker and Bank Teller, 09/1987 - 05/1997 Bank One – City, STATE,
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Verified amounts and integrity of every check or funds transfer.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Prepared official checks for customer and internal bank needs.
Identified and eliminated errors when balancing ATM transactions and teller cash dispensers.
Recommended bank products and services to current and prospective customers.
Identified and reported suspicious behavior to security personnel as appropriate.
Warmly welcomed customers and offered pleasant service during entire transaction.
Entered transactions into computer and issued customer receipts.
Educated customers on variety of loan products and available credit options to promote valuable decision-making.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Managed opening and closing times for the branch.
Maintained confidentiality of bank records and client information.
Trained employees on cash drawer operation.
Researched banking guidelines and statutory requirements to stay updated on new laws and applications.
Education and Training
High School Diploma: , Expected in 05/1982 - Purcell High School - Purcell, OK GPA:
Completed one-year college at Oklahoma State University.
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