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Executive Administrative Assistant Resume Example

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EXECUTIVE ADMINISTRATIVE ASSISTANT
Summary

Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.

Skills
  • Spreadsheet creation
  • Technologically savvy
  • Scheduling
  • Event coordination
  • Excel spreadsheets
  • Social media knowledge
  • Executive presentation development
  • Self-starter
  • Time management
  • Punctual
  • Detail oriented
  • Customer service
  • Proficient in all Microsoft Office applications
  • Fluent in Arabic, Chaldean, French and English
Experience
01/2021 - CurrentExecutive Administrative AssistantClean net of Greater Michigan | Farmington Hills, MI
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Restocked office and break room supplies to maximize team productivity.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Revised and maintained master calendar for client appointments.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Obtained signatures for important financial and legal documents.
02/2020 - 10/2020Waitress/Carry OutBad Brads BBQ | Shelby Twp, MI
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Memorized extensive menu to prepare for customer questions and needs.
01/2019 - 02/2020Front End SupervisorHoliday Inn | Shelby Twp, MI
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Controlled cash movements and department expenses to maintain budgetary goals.
  • Promoted store loyalty program to increase customer engagement and drive consistent sales.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
  • Checked guests in and out
  • Made arrangements for special events.
  • Commutated with housekeeping staff to insure rooms were cleaned properly and on time for guests to check in.
09/2018 - 01/2019Sales AssociateRally House | Shelby Twp, MI
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Education and Training
06/2020High School Diploma
Utica High School | Utica, MI
  • Member of The National High School Scholars.
  • Member of student council, debate team, and tennis team.
  • Awarded Wayne State green scholarship and full tuition access grant.
References upon request

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Resume Overview

Companies Worked For:

  • Clean net of Greater Michigan
  • Bad Brads BBQ
  • Holiday Inn
  • Rally House

School Attended

  • Utica High School

Job Titles Held:

  • Executive Administrative Assistant
  • Waitress/Carry Out
  • Front End Supervisor
  • Sales Associate

Degrees

  • 06/2020 High School Diploma

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