Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven ability to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Detail-oriented Records Specialist adept at coordinating digital and physical records for quality purposes. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations. Prepared to offer 5-10 years of experience and take on challenging new role.
Skills
Office administration
Spreadsheet management
Meeting minutes
Process optimization
Report analysis
Office management
Documentation and control
Performance improvement
Letter preparation
Contract agreement preparation
Administrative support
Business administration
Contract negotiations
Relationship building
Meetings And Conferences
Ability To Work Independently
Work History
Executive Administrative Assistant, 06/2020 to Current Dover Corporation – Keosauqua, IA,
Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
Resolved administrative problems by coordinating preparation of reports, analyzing data and identifying solutions.
Obtained signatures for financial documents and invoices.
Managed communication to 4 executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Coached new employees on administrative procedures, company policies and performance standards.
Maintained staff directory and company policy handbook for human resources department.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Executed record filing system to improve document organization and management.
Performed research to collect and record administrative data.
Managed accounts payable and receivable for HR office grossing $150,000 per year.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting materials.
Created PowerPoint presentations for business development purposes.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Supported programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Processed invoices and expenses using QuickBooks to facilitate on-time payments to employees.
Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
Executive Secretary, 10/2019 to Current Naperville Community Unit School District 203 – Naperville, IL,
Managed communication to 6 executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Used Adobe InDesign to create complex documents, presentations and booklets.
Obtained signatures for financial documents and invoices.
Created PowerPoint presentations for business development purposes.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Managed POL databases converting complex data into easy-to-interpret data.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Created detailed expense reports and requests for capital expenditures.
Maintained complex digital filing system for financial information.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Coached new employees on administrative procedures, company policies and performance standards.
Coordinated bookkeeping activities in QuickBooks and Lawson, including invoicing and accounts payable.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Maintained staff directory and company policy handbook for human resources department.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Generated reports and typed letters in Excel and prepared presentations in Powerpoint for maximum impact and results.
Scheduled office meetings and client appointments for team of 50 professional Director and Executives.
Coordinated travel arrangements, including booking airfare, hotel and ground transportation.
Processed invoices and expenses using Quickbooks to facilitate on-time payment.
Monitored Executive's work calendar and scheduled appointments, meetings and travel.
Arranged rapid office equipment repair and maintenance with vendors.
Prepared correspondence, reports and other documents in final formats, using correct punctuation, capitalization, spelling, grammar and style.
Planned and coordinated internal meetings, off-site events and team-building exercises by selecting vendors and venues, managing budgets and developing event plans.
Organized weekly staff meetings and logged minutes for corporate records.
Quality Assurance Engineer, 07/2017 to Current Centene Corporation – Cortaro, AZ,
Increased and improved knowledge of VEI software and SAP tools by engaging in all available trainings and seminars.
Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Worked with internal and external stakeholders and team members on quality assurance efforts for Oder Production hardware components.
Collaborated with developers and project managers to assess program capabilities, features and testing demands.
Completed quality tests under tight deadlines to meet client demands and project timelines.
Debugged code and located root causes of problems by reviewing configuration files and logs.
Produced and maintained consistent technical documentation using Digital Packaging records.
Effectively interacted with engineering departments regarding software defects and functionality issues, working closely to develop innovative solutions.
Collaborated with developers and product owners to stay current on product features and intended functionality.
Demonstrated new product features and functionality to clients, managers and team members.
Fixed identified issues to increase productivity and boost workflows.
Performed quality control audits on pre-production supply chain, verifying continuity of raw materials.
Designed and performed product audits to verify quality control parameters were maintained across multiple production runs.
Recorded, analyzed and distributed statistical information.
Inspected products 100% and worker progress throughout quality production.
Education
BBA: Billing And Coding, Expected in 07/2024 Ultimate Medical Academy - Clearwater - Clearwater, FL GPA:
Certifications
Insurance Producer License - 1 year
Certified Packager trainer, Smith & Nephew Orthopedic - 3 years
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