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Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Sophisticated and graceful professional with over 15 years of experience supporting the business needs of high-achieving Partners, Principles and Directors. Groomed in both a Fortune 500 company and top Aerospace defense company this creative solution-seeker is equipped with an arsenal of talents to successfully manage a variety of requests in rapidly changing environments. Organized self-starter with an ability to make independent critical decisions on behalf of C-suite executives.

Skills
  • Microsoft Office, Word, Excel, PowerPoint, OneNote, Outlook (10+ years)
  • Event Management, Meeting Logistics, Vendor Relations, Sponsorships (10+ years)
  • Adobe PDF, Adobe Photoshop (5 years)
  • Meetings Presentations, Client Proposals (6 years)
  • Spanish - fluent
Experience
09/2007 to 06/2020
Executive Administrative Assistant and Onsite Lead Westgate Resorts River Ranch, FL,

Executive Administrative Support

  • Optimized business experience by delivering top-notch support to a group of 5-7 simultaneous Partners, Principles and Directors (PPD's) in support of multi-million dollar clients and contracts in Audit, Tax, Consulting and Global functions.
  • Served as gatekeeper to PPD's by managing competing demands for time. Determined priorities and factored in operational demands and timelines, creating a seamless platform for key contacts to connect with c-suite executives in a timely manner.
  • Managed conflicting and urgent needs for in-person client projects and global oversight committee meetings by coordinating travel, obtaining room blocks, processing visas/passports, creating agendas, and managing ground security to varied domestic and international destinations.
  • Served as point of contact to PPD's teams of 30+ Senior Managers, Managers and staff to stay up-to-date with recurring client billing demands. Used proprietary financial software to provide quarterly reconciliation reports, weekly expense reports, and YTD client billing reports, keeping PPD's up to date with real-time budget and utilization numbers.
  • Maintained highest level of confidentiality and upheld standards of ethics with relation to private client matters, finances, and other delicate personal and professional matters.

Events, Purchasing, and Marketing

  • Enhanced the efficiency of proposal team by performing company research and leading discussions with potential clients on their market preferences. By helping the Executives and Proposal team understand these preferences, the Emerging Growth Team met and exceeded yearly new client goals 4 years in a row.
  • Lead coordinator for all major events for Emerging Growth Team for period of 5 years. During this time, designed and implemented event management protocols and created templates to reduce redundancies and increase efficiency. Used online tracking software to track attendance, obtain feedback, and deliver findings to Marketing Team and in doing so increased regular participation of monthly events by 10% and reduced cost of major annual event by $3k.
  • Managed budget for all major networking events including catering, marketing materials, speaker/host gifts, trophies, and external vendors.
  • Drafted requests to sponsors, venues, and speakers on behalf of firm and coordinating Partner.
  • Managed office supply requests, offsite printing requests, and in-house workflow of creative design team.

Global Support

  • Successfully managed all international events over a period of 2 years including budget tracking, vendor contracts, ground security, visa/ passport processing and room bookings for group of 15 Global partners across 6 countries.
  • Reviewed accuracy of and provided feedback on foreign legal documents in support of international forensic litigation team.

Onsite Lead

  • Selected among a group of 35 administrative professionals to serve as primary contact and in-office expert to group of 30+ Eastern seaboard partners traveling from foreign offices. Fostered relationships with local restaurants and in-office teams to provide stellar support and quick turnaround for all business and client needs.
04/2017 to 04/2020
Health Coach & Nutrition Counselor Gabriela Tutta Bella City, STATE,
  • Participated in over two years of intensive training to achieve certifications as Health Coach - Master of Transformational Coaching. Practiced motivational interviewing, financial consulting, and wellbeing success skills on and with group of 5 fellow coaches to in an effort to share best practices and perfect personal style while delivering the utmost in client service and retention methodologies.
  • Supported group of 5-10 clients on simultaneous journeys of self-discovery in areas of personal and financial growth, treatment of inflammatory illness symptoms, while fostering a deeper understanding surrounding relationship with food, allowing them to achieve higher levels of energy, develop personal and professional boundaries, and increase their confidence and wealth.
  • Served as mentor and professional advisor to 3 upcoming coaches in effort to help them build and brand their respective practices.
  • Volunteer services: Educated senior groups on implementation of accessible nutrition upgrades allowing them to jump-start their health and mobility with ease.
  • Donated over 30 hours of coaching to Wounded Warriors Project, Our Lady of Good Counsel, and Serving Our Willing Warriors.
01/2002 to 05/2004
Administrative Assistant Lockheed Martin City, STATE,
  • Managed administrative support for Vice President of Finance, including complex calendar management, travel, and expenses.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Oversaw preparation and delivery of government proposals with highest level of accuracy.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Reduced turnaround time needed to deliver proposals by redistributing talent and time of unassigned admins. In this manner prevented overtime costs and hiring of additional temp resources during busy months.
Education and Training
Expected in 06/1998
High School Diploma:
Connelly School Of The Holy Child - Potomac, MD,
GPA:
Expected in
:
Catholic University Of America - Washington, DC
GPA:
Accomplishments

Brand Ambassador

  • Served as Brand Ambassador for Deloitte before and after rebranding, understanding the nuances and upholding the standards of Brand excellence and serving as subject matter expert in charge of communicating changing expectations to senior level associates.
  • Formed an online database of proposal templates that reduced the time needed to edit and deliver quality client proposals.

Community Involvement

  • Led a series of Wellbeing lunch and learns for administrative professionals over the course of two years. These efforts were recognized by Management and led to a nomination for Wellbeing Ambassador.
  • Served as Wellbeing Ambassador for Deloitte's Greater Washington practice and led a Wellbeing speaking engagement during teaming event for Greater Washington (GW) Audit team consisting of 50 participants. Participated in over 10 impactful volunteer events in support of the GW community.

Proactive during Pandemic

  • During COVID lead an initiative to virtually "reach out" to critical stakeholders, clients and teams on behalf of Partners, Principles, and Directors across the US through personalized cards, gifts, and encouraging emails to foster togetherness and support during this critical time of need.
  • Created a shared pipeline of outreach initiatives using Outlook and Sharepoint allowing multiple team members to volunteer for and lead additional initiatives; this pipeline was implemented cross-functionally by leadership.
Certifications

Certified Health Coach - Transformational Coaching - Health Coach Institute

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Resume Overview

School Attended

  • Connelly School Of The Holy Child
  • Catholic University Of America

Job Titles Held:

  • Executive Administrative Assistant and Onsite Lead
  • Health Coach & Nutrition Counselor
  • Administrative Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)

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