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executive administrative assistant and office manager resume example with 18+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Profile

Highly focused and results oriented office professional with extensive experience in office management, property management and high-level executive administrative support. Employs professionalism and superior communication skills to meet client and company needs.

Summary of Skills

Time management

Travel administration

Meeting planning

Operations management

Payroll




  • Hiring and retention
  • Personnel records maintenance
  • Benefits administration
  • Employee relations
Professional Experience
11/2010 to Current
Executive Administrative Assistant and Office Manager Virginia Commonwealth University Richmond, VA,
  • Provide administrative support to the Vice President of Property Management.
  • Oversee and manage daily office operations.
  • Supervise the maintenance of office areas and equipment and housekeeping of office facilities.
  • Negotiate the purchase of office supplies, furniture, office equipment, etc., for office staff in accordance with company purchasing policies and budgetary restrictions.
  • Assist in preparation of annual office budget.
  • Responsible for processing bi-weekly payroll in a timely and accurate fashion.
  • Maintain personnel files and track employee paid time off.
  • Serve as group administrator for employee benefits.
  • Coordinate and manage travel arrangements for office staff.
  • Prepare expense reports and track expense reimbursements.
  • Plan and coordinate all office functions including, monthly property management meetings, asset review meetings and accounts receivable meetings.
  • Prepare and distribute agendas and meeting minutes.
  • Responsible for A/P functions including processing, coding and tracking office expense invoices.
  • Printing general ledger report and preparing monthly property allocations.
  • Maintain and update company website utilizing WordPress.
  • Oversee cloud-based document management system.
  • Responsible for coordinating office relocations.
  • Assist with A/R functions as needed.
  • Receive, deposit and post tenant payments in a timely and accurate fashion.
  • Prepare accounts receivable report and distribute to Property Management Staff.
04/2002 to 04/2009
Property Manager City Club Apartments Southfield, MI,
  • Effectively managed the day-to-day operations of over 750,000 square feet of office and retail space in the Birmingham market area.
  • Prepared and implemented annual budgets to meet the owner's goals and objectives.
  • Responsible for increasing the economic value of the properties and accountable for profit and loss.
  • Solicited bids, negotiated service contracts and supervised contractors.
  • Ensured all projects were completed in a timely and satisfactory manner.
  • Monitored contractor compliance with property rules and regulations.
  • Supervised on-site maintenance and security personnel.
  • Assigned work schedules and followed up to confirm completion of tasks.
  • Conducted weekly staff meetings and semi-annual employee performance reviews.
  • Maintained appropriate documentation of critical items including certificates of insurance, sales reports, certificates of occupancy, maintenance logs, and property inspection reports.
  • Developed and maintained positive relationships with owners, tenants and community.
  • Monitored tenant compliance with property rules and regulations.
  • Interpreted and enforced lease covenants.
  • Addressed tenant questions and concerns in a timely manner.
  • Resolved issues fairly and efficiently.
  • Collected past due rental payments.
11/2000 to 04/2002
Administrative Assistant National Veterinary Associates Centennial, CO,
  • Provided administrative assistance to the Senior Vice President of Property Management and Property Management staff.
  • Prepared correspondence, license agreements, management agreements, and monthly management reports.
  • Coordinated travel arrangements for Property Management staff.
  • Prepared all service contracts and maintained service contract database.
  • Assisted in the preparation of marketing materials on an as needed basis.
  • Planned and coordinated monthly property management meetings, delinquency meetings and asset review meetings.
  • Processed invoices for payment and maintained automatic payment schedule.
Education
Expected in May 2000 to to
Bachelor of Arts: Psychology
The University of Alabama - Tuscaloosa, Alabama
GPA: Cum Laude
Professional Affiliations

Real Estate License

Notary Public

Skills
accounts receivable, administrative, administrative support, A/P, benefits, budgets, budget, bi, contracts, database, document management, documentation, fashion, general ledger, insurance, market, marketing materials, meetings, Access, Excel, Microsoft Office, office, Outlook, PowerPoint, Word, office equipment, payroll, performance reviews, personnel, policies, profit and loss, coding, Property Management, purchasing, Real Estate, retail, sales, travel arrangements, website
Additional Information

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Resume Overview

School Attended

  • The University of Alabama

Job Titles Held:

  • Executive Administrative Assistant and Office Manager
  • Property Manager
  • Administrative Assistant

Degrees

  • Bachelor of Arts

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