executive administrative assistant resume example with 7+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Enthusiastic Executive Administrative Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of day to day operations and support to Executive Leadership and Senior Pastor. Motivated to learn, grow and excel in business and ministry.

  • Travel coordination
  • Master calender management
  • Documentation and reporting
  • Event planning
  • Communications
  • Customer Service
  • Team Management
  • Team Building
  • Organization
  • Budgets
  • MS Office
  • Relationship Development
  • Supervision
Work History
Executive Administrative Assistant, 01/2018 - Current
Fidelity Investments Monterey Park, CA,
  • Receive and route business correspondence to correct departments and staff members.
  • Create and update physical records and digital files to maintain current, accurate and compliant documentation.
  • Handle all scheduling for WCCNY Lead Pastor's calendar and prepare meeting and advisement agenda and materials.
  • Worked with Lead Pastor and Media to coordinate and complete special projects for upcoming WCCNY events.
  • Contribute to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Prepare and distribute team-based communications to foster collaboration and enhance team morale.
  • Interact with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Coordinate travel arrangements for guest speakers, such as securing transportation and hotel accommodations.
  • Strategically distribute administrative tasks amongst office staff and provided guidance to promote performance.
  • Manage multiple projects simultaneously using organizational and analytical skills.
  • Effective liaison between staff, volunteers, members and the Lead Pastor.
  • Completed bi-weekly payroll.
  • Served as proxy in both Accounting and Financial Processing as needed.
  • Coordinate special projects, and communicate effectively with all Ministry department heads.
  • Oversee the Operational flow of policy and procedures in the absence of the WCCNY Lead Pastor
  • Aide in any required function pertaining to office administrative support to the WCCNY Director and the Executive Team.
  • Coordinate special projects, and communicate effectively with all Ministry department heads.
  • Make outgoing and return calls, as directed.
  • Schedule appointments and maintain schedule for the WCCNY Lead Pastor.
  • Receive and sort all mail.
  • Assist in special assignments as directed by the WCCNY Lead Pastor.
  • Notarize documents on behalf of the WCCNY Lead Pastor.
  • Create budgets for ministry events and functions.
  • Create and maintain calendar of WCCNY Lead Pastor.
  • Operate personal computer to compose and edit correspondence and/or memoranda from dictation, verbal direction, or from knowledge of established WCCNY policies; prepare, transcribe, compose, type, edit, and distribute agendas and/or minutes of meetings.
  • Serve as a liaison with other departments in the day-to-day administrative and operational functions.
  • Lead and train volunteer staff and/or incoming WCCNY employees, as required.
Administrative Assistant, 03/2016 - 01/2018
Mortenson Seattle, WA,
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze and report on members and partners that would call for prayer.
  • Built relationships with those who called in creating a retention database.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Offered departmental administrative support.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Assisted Membercare Director with baby dedications, water baptisms, and new member classes.
Finance Assistant, 12/2012 - 02/2015
Salvation Army Usa Johnstown, PA,
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Greeted daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Prepared weekly employee work schedules for team members ensuring all shifts received adequate coverage.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Observed strict confidentiality rules to maintain data integrity and protect clients.
  • Provided exceptional service to customers requiring assistance.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Interviewed, and trained employees and implemented mentoring program to promote positive feedback and engagement.
  • Met deadlines by proactively managing individual and team tasks.
  • Proofread and package contracts to go to banks to be funded
  • Closed out business each month, checks and balances
  • Support to Finance Managers, on-boarding
  • Responsible for submitting payroll

Received 3 promotions within 1 year; the first was within the first 3 months of employment.

High School Diploma: , Expected in
Broadalbin-Perth High School - Broadalbin, NY
Status -
: Church Ministries, Expected in
Oral Roberts University (Online) - Tulsa, OK
Status -

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Resume Overview

School Attended

  • Broadalbin-Perth High School
  • Oral Roberts University (Online)

Job Titles Held:

  • Executive Administrative Assistant
  • Administrative Assistant
  • Finance Assistant


  • High School Diploma

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