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executive administrative assistant resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Experienced Senior Executive Administrative Support with 28 years of experience. Expert in strategic planning and organization and providing comprehensive support to company leaders. Goal-oriented with ability to meet long-term goals through daily organization, team leader. Dedicated to excellent customer service, client satisfaction and team communication.

Skills

. Accounting Book keeping, Accounts Receivable, Budgeting, Inventory control, Classified documenting, Confidential Mail handling, Purchase orders, filing , archiving· Executive Administrative Support, Team Leadership, Supervising, Business Operational Management, Business Administration

·Advanced Proficient in all Microsoft, Word processing, Presentations, Business Systems, Training, Trouble Shooting skills

· Employee, Customer Relations, Executive level Personnel

· Program Support, Program Operations, Technical Support

· Policy Understanding , Policy Compliance, Policy Management, Planning

· Research abilities, Generating Reports , Graphs, Charting,

Education
University of Maryland College Park, MD Expected in 2021 Bachelor’s Degree : Business Administration and Accounting - GPA :
Baltimore School of Reflexology Baltimore, MD Expected in 2018 Certification Reflexology : - GPA :
Charles County Community College La Plata, MD Expected in 2011 Microsoft Excel, PowerPoint, Word : - GPA :
University of Hawaii Pearl City, HI Expected in 1980 AA : Liberal Arts - GPA :
Work History
Fidelity Investments - Executive Administrative Assistant
Rockville, VA, 01/2012 - 09/2020
  • Provides support to high profile Executive Officials within Department of Defense (DOD) agencies ,the Federal Aviation Administration (FAA) and its customers.
  • Expertise includes effective and experienced communications with all levels of management; program managers, administration management ensuring all policies and procedures are in compliance with the organizations regulations and guidelines of the team.
  • Possesses strong customer service ,teamwork and organizational skills with attention to details.
  • Proficiency in all Microsoft program software and applications.
  • Assigned to Federal Aviation Administration (FAA), as the executive administrative assistant assigned to the FAA’s Air Traffic Control Facilities, Directorate Office, supporting the Director of AJW-2.
  • Perform various duties to include planning, organizing, and scheduling high level conferences; arranging and setting up meetings via teleconferences; within the FAA.
  • Assist in typing or editing emails, memos and other correspondence generated by the director or other administrative staff.
  • I also write emails, letters and reports.
  • Review the director’s documents with checking on spelling and grammar.
  • I am mastery of word processing, database and presentation software.
  • Manage their director’s calendars, schedule meetings, prepare agendas, operate audio-visual systems during meetings, record minutes and ensure that meetings don’t exceed time limits.
  • Schedule flights, make hotel reservations and coordinate out-of-town meetings.
  • On occasion I might be asked to schedule events, conferences, dinners and executive team retreats.
  • Help supervise junior-level administrative assistants in the Directorate Office.
  • Handle sensitive information and must be counted on to maintain confidentiality.
  • Support the Tech Ops VP Office when needed to help out with various duties.
  • Screen phone calls and decide which calls are truly urgent and which can wait.
  • Greet visitors when they come to the office and have the ability to defuse tense situations.
  • Maintains various confidential and non-confidential records and files for the purpose of ensuring availability of information and compliance within AJW-2.
  • Process EEO Grievances for AJW-2 and work with the PASS Region and Labor/Employee Relations specialist within FAA.
  • TAMR Program/Director As the executive administrative assistant assigned to the FAA’s TAMR Program, primary supporting the Executive Director and the Program Managers of Terminal Automation Modernization/Replacement, I solely perform various duties to include planning, organizing, and scheduling conferences; arranging and setting up meetings via teleconferences; conducting and maintaining inventory control within the FAA AIST(Personal Property Management); develop briefings and power point presentations; review and verify time & attendance records; manage time and attendance (T&A) databases for approval/signature within, FPPS, and CASTLE; and other special duties assigned.
  • Provide all administrative and logistical support for TAMR Manager, 4 Program Managers and TAMR staff of approximately 35.
  • Maintains various confidential and non- confidential records and files for the purpose of ensuring availability of information and compliance within established guidelines.
  • Responds to inquiries of staff or other organizations with information or direction as may be required.
  • Provide assistance in coordinating supplies, special orders and equipment for the TAMR Office thru the SAVES (Office Depot) and PCS purchase programs.
  • As the liaison, coordinate with various vendors for delivery and support of equipment, maintenance contracts, and parts replenishment/replacement.
  • Create and implement the TAMR Program Vital Records and Record Management in compliance with the FAA’s Draft Order 1350.15C.
  • Coordinate, organize and facilitate high-level complex conferences, offsite meetings and All Hand meetings for all Executives within the TAMR and outside Organization.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Fidelity Investments - Executive Administrative Assistant
Rolling Meadows, IL, 05/2005 - 01/2012
  • Assigned to Federal Aviation Administration (FAA) As the executive administrative assistant assigned to the FAA’s Planning Directorate Office, supporting the Director of Planning, perform various duties to include planning, organizing, and scheduling conferences; arranging and setting up meetings via teleconferences; conducting and maintaining inventory control within the FAA AIST; develop briefings and power point presentations; review and verify time & attendance records; manage time and attendance (T&A) databases for approval/signature within CRU- X, FPPS, and CASTLE; and other special duties assigned.
  • Provide assistance to the Technical Operations Vice President’s office as needed.
  • Manage and coordinate the Business Operations Office SAVES program for all supplies and equipment.
  • As the liaison, coordinate with various vendors for delivery and support of equipment, maintenance contracts, and parts replenishment/replacement.
  • Create and implement the Planning Directorates Vital Records and Record Management in compliance with the FAA’s General Act Draft Order 1350.15C.
  • Coordinate, organize and facilitate the Workforce Engagement Training for all managers within the Air Traffic Organization.
Allegion Plc - Senior Executive Administrative Assistant
KY, State, 05/2005 - 08/2005
  • Senior executive administrative assistant, interfaced with various ITT team members in efforts to gather and prepare highly confidential and sensitive information for Ordinance Department Defense Readiness Realignment and Engineering Omnibus Oral Proposal in support of combating Terrorism Task Force.
  • Participated in preparation and delivery of Oral Proposal for “Program Technical Support Services” (also known as “DDR&E”) compete for contract.
  • Lead under Program Managers’ leadership and guidance, gained valuable technical knowledge necessary for developing documentations, structure, requirements, and processes required to plan and prepare Oral Proposal in support of DoD work force.
  • Assisted with presentation materials, which included GBC binding and preparation of necessary materials in compliance with presentation equipment’s (Laptops, Dell Protectors and special backup equipment).
  • Coordinated, organized and setup conferences.
  • Duties included, Visitors Security Clearance Request Roster, Check in Process, Escort Visitors, collected and processed payments of conference fees and submitted to accounting department.
SYTEX, Inc - Office Manage/Security Coordinator
City, STATE, 06/2004 - 04/2005
  • Responsible for Counterintelligence Field Activity (CIFA), performed a wide variety of duties to include highly confidential and sensitive nature on behalf of Directorates of Information Technology Software Solutions Development and Operations.
  • Ensured 100% that administrative services and needs were met with high expectations, and administrative procedures were applied in accordance with governing laws, rules, and regulations.
  • Interacted with various levels of directorates and senior government personnel within CIFA.
  • Prepared, directed and coordinated correspondence, tasks, and special projects within Information Technology Directorate, ensuring compliance with all applicable policies and procedures.
  • Provided advice to Action Officers within Information Technology Directorate on administrative and correspondence procedures.
  • Prepared special and continuing projects and assignments across functional organizations, which positively impacted operations of Information Technology division.
  • Provided analysis, evaluation and advice on systems, work methods, and procedures to demonstrate benefits gained by division when operations and organization resources are efficient and effectively executed.

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Resume Overview

School Attended

  • University of Maryland
  • Baltimore School of Reflexology
  • Charles County Community College
  • University of Hawaii

Job Titles Held:

  • Executive Administrative Assistant
  • Executive Administrative Assistant
  • Senior Executive Administrative Assistant
  • Office Manage/Security Coordinator

Degrees

  • Bachelor’s Degree
  • Certification Reflexology
  • Microsoft Excel, PowerPoint, Word
  • AA

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