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Executive Administrative Assistant Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Objective

Hardworking, skillful, and passionate jobs eeker with strong organizational abilities eager to obtain an Executive Assistant or Excutive Administration position in an environment to help management while achieving company goals. I am a dedicated employee known for punctuality, work ethic and willingness to go beyond the expected pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Customer service
  • Invoice generation
  • Project organization
  • Administrative support
  • Organization
  • Planning and coordination
  • Communications
  • Inventory management
  • Problem resolution
  • Team building
  • Operational improvement
  • Supervision
  • Team management
  • Business operations
Education and Training
Post University Waterbury, CT Expected in Bachelor of Science : Business Administration And Management - GPA :
Woodgrove High School Purcellville VA, Expected in 06/2017 High School Diploma : - GPA :
Northern Virginia Community College Annandale, VA Expected in : Business Administration - GPA :
Experience
Firstservice Residential - Executive Administrative Assistant
Toms River, NJ, 02/2018 - Current
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Restocked office and break room supplies to maximize team productivity.
  • Managed external contacts for Managing Members and kept track of periodic communication needed for priority contacts.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Controlled and managed document processes by reviewing files, records and critical information to confirm accuracy and comply with company policies and procedures.
  • Scheduled conferences and associated travel arrangements, including hotel, airfare and ground transportation.
  • Created PowerPoint presentations used for business development.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Tackled and addressed top-level, high-priority issues while maintaining professional administrative discretion.
  • Initiated and updated yearly dealer agreements and dealer applications.
  • Opened, read and wrote answers to routine letters and correspondence for executives.
  • Answered phones and emails for Managing Members with efficiency and appropriate responses.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Crafted proposals and memos using desktop publishing and word processing software.
  • Facilitated accurate schedule management and event coordination for senior leadership.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Served as point of contact for data acquisition and research.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Addressed and responded to incoming correspondence.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Conducted required research, documentation and reports for executive team, board members and stakeholders.
  • Processed executive subscriptions, license renewals, continuing education requirements and membership renewals.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Checked office supplies stock and placed orders to maintain levels.
  • Obtained signatures for important financial and legal documents.
  • Drafted and reviewed equipment maintenance work requests.
  • Revised and maintained master calendar for client appointments.
  • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Updated and implemented administrative and executive support policy changes and monitored effects.
  • Originated invoices, reports and proposals using QuickBooks.
  • Orchestrated Board of Directors meetings and created agendas and meeting materials.
Axiom - Waitress, Bartender, and Manager
San Francisco, CA, 06/2020 - Current
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Increased sales of high margin menu items through effective upselling.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Offered preferred tables and other special accommodations to VIP customers.
  • Recruited and hired qualified candidates to fill open positions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
WorldLink Inc. - Executive Assistant
City, STATE, 07/2017 - 12/2020
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Set up meeting and event logistics for senior management, including executives and board of directors.
  • Conceived, prepared and launched special projects to support different departments.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Orchestrated Board of Directors meetings and created agendas and meeting materials.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Detailed and arranged logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Facilitated accurate schedule management and event coordination for senior leadership.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Answered phones and emails for the C.O.O. with efficiency and appropriate responses.
  • Addressed and responded to incoming correspondence.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Oversaw executive schedules for team of 3 Tech leaders.
  • Attended conferences in person and via e-conference format to represent organization and executives.
  • Planned and executed corporate meetings, lunches and special events for groups of 500+ employees.
  • Managed master Outlook calendar for 10 personnel.
  • Obtained signatures for important financial and legal documents.
  • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
  • Checked office supplies stock and placed orders to maintain levels.
  • Revised and maintained master calendar for client appointments.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Post University
  • Woodgrove High School
  • Northern Virginia Community College
Job Titles Held:
  • Executive Administrative Assistant
  • Waitress, Bartender, and Manager
  • Executive Assistant
Degrees
  • Bachelor of Science
  • High School Diploma
  • Some College (No Degree)

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