Executive Administrative Assistant resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Work History
2010 to CurrentExecutive Administrative AssistantFirstservice Residential | Tamarac, FL,
Manage activities of Senior Level Executive and producers by ensuring individual meets his/her daily commitments.
Carry out administrative and office management duties, which require a high degree of initiative in monitoring and taking action on all insurance related inquires.
Screen and maintain control of a large and varied volume of incoming correspondence, drawing the Executive's attention to important and relevant points.
As required, take personal responsibility for requests using own initiative, judgment and knowledge of the Organization's policies and procedures; provide feedback to stakeholders as required.
Route correspondence to Divisions for action/reply and follow up on deadlines.
Liaise with key stakeholder, appointed insurance companies, producers and clients on a regular basis to ensure company appointments, policies and established guidelines have been met.
Monitor and maintain the Executive's calendar.
Transmit Executive's instructions to Agent/Producers and follow up to ensure that appropriate and timely action is taken and commitments honored.
Handle procedural/admin matters affecting human resources, as required.
Independently arrange travel, make arrangements, schedule visits.
Undertake research and select pertinent material from office files, records, reports and other sources and present it in a compact form.
Ability to work under pressure and make progress on multiple tasks simultaneously.
Ability to supervise and train subordinate staff.
Tact, courtesy and ability to establish and maintain effective working relationships.
2009 to 2011Training Coordinator - Wal-MartWal-Mart | City, STATE,
Facilitated the recruitment of new associates through workshops, events and interviews, acting as company spokesperson to ensure a constant stream of qualified, ambitious, and quality-focused applicants.
Conducted reference checks, performed on-boarding orientation, delivered annual benefits enrollment, and acted as employee advocate to ensure understanding in program selection and sign-up process.
Accurately tracked employee attendance, medical leave and leave of absence, and requested payroll adjustments for vacation days, overtime and unpaid time off, in a confidential and complete manner.
Created, updated, and distributed weekly production reports that highlighted results on key performance indicators, providing senior management with concise/timely information for short- and long-term planning.
Conducted daily team meetings to provide HR updates, payroll changes, safety/OSHA updates, and review of accident reports, increasing employee commitment and participation to quality and production goals.
2005 to 2007Sr. Compliance Administrative AssistantSafe-Guard Products International | City, STATE,
Provided top-tier administrative management support for Vice President/General Counsel and Assistant Vice President, including calendar maintenance, meeting planning, and corporate communications.
Prepared multiple state applications for Certificate of Authority, Producer and Business Entity Property and Casualty License, and corresponded with Finance & Insurance Managers at newly-signed dealerships.
Liaised with Office of the President and other senior executives on a regular basis, as well as with financial institutions to review contracts, insurance policies, and to confirm product specifications.
2001 to 2005Administrative Assistant VI - IIPfizer Inc | City, STATE,
Promoted from Administrative Assistant VI - I position for consistent success in providing superior office management support and coordination to Sr.
director-level management across a number of departments.
Reconciled budgets, tracked and reported project estimates, maintained invoicing and departmental expenses, and scheduled and coordinated logistics for internal and external meetings.
Researched and compiled statistical data used for weekly meetings, reports and presentations, providing in-depth information that affected operational planning and budgeting activities.
Education
Expected in CurrentBachelor of Science | Business AdministrationGeorgia Perimeter College, Decatur, GAGPA: Business Administration On-Line Consulting - Certificate received - MS Office Excel and PowerPoint
The Career Center - Certificate received - Word Processing
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