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Executive Administrative Assistant Resume Example

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EXECUTIVE ADMINISTRATIVE ASSISTANT
Professional Summary
Experienced professional with twenty plus years of financial experience, strong administrative skills, diligent work ethic and creativity. Self-motivated, results driven, problem solver with the ability to independently plan and direct high-level business affairs.

Extensive training in organizational and communication leadership, quantitative/qualitative research and analysis. Decisive and direct, yet flexible in responding to constantly changing assignments. Able to maintain accuracy and productivity in a fast paced environment across multiple global markets.

Effective in managing stress in high-pressure situations while eliminating access by managing activities using Six Sigma DMAIC tools. Talented professional focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of multiple software systems.
Skills
  • Exceptional interpersonal communication
  • Effective leader
  • Staff training/development
  • Efficient multi-tasker
  • Project management
  • Deadline-oriented
  • Client account management
  • Budget development
  • Employee scheduling
  • Consistently meet goals
  • Organized
  • Customer service-oriented
Work History
02/2013 to Current
Executive Administrative Assistant F4L-Non Profit Organization – Dallas, TX
  • Instructor for the first year students teaching Church Administration; focusing on time management, budgeting, team work and effective leadership.
  • Provide administrative support to the Dean of Education with all domestic and international business.
  • Conduct all training and refresher training for multiple administrators located at satellite schools in Poland, Bulgaria, London and South Africa.
  • Supervise the application process each academic year and schedule all interviews of potential candidates. Submit weekly reports 
  • Responsible for all graduation event coordination. 
  • Planned, prepared and tracked annual budgets for graduation, textbooks for all locations domestic and abroad.
  • Schedule all instructor travel (international and domestic) Personally handle all mail, correspondence, scheduled meetings, drafting letters and memos.
  • Work with commercial vendors to organize graduation ceremony; negotiate contract provisions and managed monies for graduation luncheon tickets and robe rental.
  • Responsible for working with other satellites on their Layperson's Bible Study program - creating and editing curriculum.
  • Assist the Dean of Education with school promotion annually.
  • Strengthened the education's department by leading implementation of a new grading system for all global locations. 
  • Train, coach and mentor staff to ensure smooth adoption of new grading system.
06/2012 to 02/2013
Seedroom Supervisor F4L-Non Profit Organization – Round Rock, TX
  • Generated weekly financial reports to the Director of Administration Managed weekly donations given from the 500+ members
  • Managed a 5-member team
11/2010 to 10/2012
Customer Service Associate Kohl's Department Store – Round Rock, TX
  • Assist customers with returns, exchanges, and selection of purchases.
  • Assist customers with the Kohl's credit card program.
  • Closing cash registers and balancing additional bank registers used for change making.
03/2009 to 07/2010
Lead Quality Control Analyst WOFICC – Southfield, MI
  • Develop and implement new procedures to remove poor productivity and reorganized the Quality Control and Data Processing departments within one year - resulting in reducing redundant processes and errors by 75%.
  • Re-established internal service levels and production standards for the Data Processing department resulting in 0% data entry errors.
  • Initiate and perform financial and non-financial data audits to incorporate monitoring and controlling systems to ensure operation efficiency.
08/2006 to 03/2009
Staff Accountant WOFICC – Southfield, MI
  • Prepare financial reports for 20,000+ member organization and manage all accounts receivables.
  • As well as maintain petty cash, miscellaneous cash and daily bank deposits.
  • Conduct billing, collections, contract renewal, and manage all other aspects of student financial accounts.
  • Developed and rolled out new policies.
  • Worked directly with the Controller, Senior Staff Accountant and Director of Administration to achieve annual department goals.
04/2004 to 08/2006
Administrative Assistant WOFICC – Southfield, MI
  • Executive Administrative Assistant – Pastoral Care                   March 2006 – August 2006 
  • Perform executive level administrative duties for Pastoral Care Director and four staff ministers and compile tracking reports for all ministers' activities. 
  • Maintain billing records; facilitate payments of invoices and interface with 24 satellite church pastoral care departments.
  • Schedule, coordinate and confirm all parishioner requests for hospital, bereavement, home and other types of visits – member organization 20,000+

  • Administrative Assistant – Counseling Center            June 2005 – March 2006 
  • Restructure all reports and manage counseling schedules for five staff ministers. 
  • Perform administrative duties and assist counselees in facilitating appointments, follow-ups and other inquiries. 
  • Maintain and ensure counselee's information remains confidential.   
  • Administrative Assistant – Public Relations            April 2004 – June 2005 
  • Responsible for assisting the Director with comprehensive administrative duties and acted as the liaison between Agape House supervisors and Director. 
  • Provided input on all projects, press assignments and research.
  • Perform topic research for HUD grant writing activities. 
  • Interact with local and national media contacts.
06/2005 to 03/2006
Executive Administrative Assistant WOFICC – Southfield, MI
  • Restructure all reports and manage counseling schedules for five staff ministers.
  • Perform administrative duties and assist counselees in facilitating appointments, follow-ups and other inquiries.
  • Maintain and ensure counselee's information remains confidential.
04/2004 to 07/2010
Executive Administrative Assistant WOFICC – Southfield, MI
  • Responsible for assisting the Director with comprehensive administrative duties and acted as the liaison between Agape House supervisors and Director. 
  • Provided input on all projects, press assignments and research.
  • Perform topic research for HUD grant writing activities. ·      Interact with local and national media contacts. 
04/2004 to 06/2005
Executive Administrative Assistant WOFICC – Southfield, MI
  • Responsible for assisting the Director with comprehensive administrative duties and acted as the liaison between Agape House supervisors and Director.
  • Provided input on all projects, press assignments and research.
  • Perform topic research for HUD grant writing activities.
  • Interact with local and national media contacts.
05/1999 to 08/2003
Financial Analyst/Six Sigma Greenbelt Ford Motor Company – Allen Park, MI
  • Coordinate and manage activities by using Six Sigma DMAIC tools to construct a new office cafeteria, kitchen and indoor/outdoor dining area for 500+ employees.
  • Analyze financial data, conduct audits, forecasting, budget tracking and budget analysis for multi-million dollar C3P projects; determining profitable use of all funds.
  • Perform basic accounting functions for the Service Engineering Operations (SEO) Group utilizing company specific accounting software.
  • Organize conferences, diversity trainings, and other event activities.
Education
2011
MBA: International Business
 Keller Graduate School of Management - Chicago, IL
 International Business
12 1998
BS: Economics
 Chicago State University - Chicago, IL
    Economics
  • Emphasis in Marketing & Corporate Law
Volunteer Efforts/Experience
Skills
academic, accounting, basic accounting, accounting software, accounts receivables, administrative, administrative support, billing, budget analysis, budgeting, budgets, budget, cash registers, Closing, conferences, counseling, credit, data entry, Data Processing, drafting, editing, financial, forecasting, funds, grant writing, Instructor, international business, leadership, letters, MAC, Director, MAS90, meetings, Excel, mail, Microsoft Office, office, Outlook, PowerPoint, Word, Oracle, press, processes, promotion, Quality Control, research, Six Sigma, teaching, team work, time management
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Resume Overview

Companies Worked For:

  • F4L-Non Profit Organization
  • Kohl's Department Store
  • WOFICC
  • Ford Motor Company

School Attended

  • Keller Graduate School of Management
  • Chicago State University

Job Titles Held:

  • Executive Administrative Assistant
  • Seedroom Supervisor
  • Customer Service Associate
  • Lead Quality Control Analyst
  • Staff Accountant
  • Administrative Assistant
  • Financial Analyst/Six Sigma Greenbelt

Degrees

  • MBA : International Business
    BS : Economics

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