Executive Administrative Assistant Resume Example
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EXECUTIVE ADMINISTRATIVE ASSISTANT
Professional Summary
To obtain an Administrative position that promotes uninhibited growth potential as well as enhances my demonstrated strengths in the following areas: Exceptional Interpersonal Skills * Event Planning Excellent Communication Skills * Sales & Business Development Strong Organizational Skills * Marketing & Promotional Expertise Project Management * Problem Solving Customer Care * Relationship Building
Education and Training
Associate of Arts, Health Administration2012Prairie State College － City, State, US
Associate of Arts, Health Administration 2010-2012 Prairie State College, Chicago Heights, ILGraduated Summa Cum Laude
1987University of Illinois － City, State, USUniversity of Illinois, Chicago, IL 1986-1987
Skill Highlights
COMPUTER SKILLS Windows, MS Word, PowerPoint, Excel, Access, Lotus Notes, Outlook Express, EPIC and GEMS |
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Professional Experience
Executive Administrative AssistantFeb 2013 to Current
Camp Recovery － Shickshinny , PA
Camp Recovery － Shickshinny , PA
- Provides advanced, diversified and confidential administrative support for Chairman & Administrator of Neurology
- Apprises the Chairman/Administrator of daily issues and coordinates the flow of information from Administrative offices. Manages daily operation of office unit.
- Interface and communicate with other executives/offices
- Answers, screens, and triages emails and telephone calls
- Resolve complex and routine patient/staff inquiries
- Manage and maintain chairman & administrator's calendar utilizing discretion and judgment as to priorities in effective time management
- Schedule and coordinate meetings, conferences, and events
- Coordinates travel arrangements for executives
- Brief and compile data for administrative team; Assist in developing administrative goals/policies
- Assemble and prepare daily / monthly itinerary; Create reports, proposals and other documents
- Interprets requests and implement action using discretion regarding executive's involvement
- Coordinate clerical support including recommending various personnel actions related to clerical staff
- Maintain physical office space, order equipment repairs/upgrades
- Select vendors and use signature/purchase authorization; process GEMS invoices/reimbursements
- Assist with departmental budget preparations, Maintain and order office supplies
- Process personnel and payroll related forms; assist with staff time reports in UChicago Time
- Plan departmental and client luncheons/events
- Executes special projects as directed by the Chairman
Senior Executive AssistantJan 2006 to Jan 2007
Kelsey Seybold Clinic － Pearland , TX
Kelsey Seybold Clinic － Pearland , TX
- Answered, screened, and directed Loan Management Team calls
- Scheduled appointments and coordinated client events.
- Composed correspondence, memos and emails
- Assisted clients with issue resolution by investigating and resolving complaints
- Answered inbound customer calls/ inquiries
- Collected fee payments, issued closing refunds and applied payment schedules
- Analyzed credit reports; Investigated and verified trade line claims
- Worked with underwriters and customers to resolve conditions for closing
- Prepared monthly closing reports and maintained client files & database.
Operations Manager/Event PlannerJan 2000 to Jan 2006
Camp Recovery － Carlsbad , CA
Camp Recovery － Carlsbad , CA
- Designed event proposals for corporate and private functions.
- Coordinated and executed special events to client specifications.
- Secured vendor contracts for client events.
- Worked with clients through full cycle of events.
- Prepared and negotiated contracts.
- Managed and maintained event budgets. Processed fee payments and issued receipts
- Created marketing brochures and materials for tradeshows and workshops.
- Procured venue sites for external events.
- Coordinated talent, catering, vendors and media for external and internal events.
- Interviewed, hired and staffed for internal/ external events
- Conducted performance appraisals and exit interviews
- Processed payroll and implemented policies/procedures
- Prepared operating budget and reconciled accounts
- Developed and implemented administrative policies/goals
Executive Administrative AssistantJan 1994 to Jan 1996
Computer Aid － Southfield , MI
Computer Aid － Southfield , MI
- Answered, screened and routed Treasury Management Team calls.
- Composed correspondence; Prepared client PowerPoint presentations
- Coordinated air, ground, and hotel accommodations for senior management.
- Planned client luncheon meetings; Managed executive team calendar/appointments
- Managed travel itineraries; Assembled Marketing Folders and Coordinated Client events.
- Prepared monthly sales reports and performed other duties as assigned.
- Processed and entered unit's payroll
Claims ProcessorJan 1991 to Jan 1994
RUSH PRUDENTIAL HEALTH PLANS － City , STATE
RUSH PRUDENTIAL HEALTH PLANS － City , STATE
- Answered inbound customer service calls for medical/dental claimants
- Analyzed, processed, coded and entered claims using CPT and ICD-9
- Adjudicated medical and dental claims complying with managed care requirements
- Prepared claims for escalation
Certifications
Medical Terminology
Professional Affiliations
Club Community HOA Hazel Crest, Illinois
Presentations
Schedule and coordinate meetings, conferences, and events Composed correspondence; Prepared client PowerPoint presentations
Skills
Payroll, Marketing, Budget, Proposals, Clients, Payments, Budgets, Contracts, Operations, Operations Manager, Tradeshows, Vendor Agreements, Vendor Contracts, Administrative Assistant, Executive Administrative, Executive Administrative Assistant, Claims, Correspondence, Monthly Sales, Powerpoint, Sales, Sales Reports, Treasury Management, Cpt, Customer Service, Dental, Dental Claims, Icd, Icd-9, Inbound Customer Service, Managed Care, Medical/dental, Processor, Receptionist, Retail Sales, Administrative Support, Arrangements, Clerical, Clerical Support, Invoices, Neurology, Office Supplies, Telephone, Time Management, Travel Arrangements, Associate, Closing, Credit, Database, Executive Assistant, 65 Wpm, Access, Epic, Excel, Lotus Notes, Medical Terminology, Ms Word, Office Medical, Outlook, Outlook Express, Typing, Word
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Resume Overview
School Attended
- Prairie State College
- University of Illinois
Job Titles Held:
- Executive Administrative Assistant
- Senior Executive Assistant
- Operations Manager/Event Planner
- Claims Processor
Degrees
- Associate of Arts , Health Administration 2012
1987
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