Executive Administrative Assistant Resume Example UNIVERSITY OF CHICAGO

EXECUTIVE ADMINISTRATIVE ASSISTANT

Professional Summary

To obtain an Administrative position that promotes uninhibited growth potential as well as enhances my demonstrated strengths in the following areas: Exceptional Interpersonal Skills * Event Planning Excellent Communication Skills * Sales & Business Development Strong Organizational Skills * Marketing & Promotional Expertise Project Management * Problem Solving Customer Care * Relationship Building

Education and Training

Associate of Arts, Health Administration2012Prairie State College － Chicago Heights, IL, US

Associate of Arts, Health Administration 2010-2012 Prairie State College, Chicago Heights, ILGraduated Summa Cum Laude

1987University of Illinois － Chicago, IL, USUniversity of Illinois, Chicago, IL 1986-1987

Skill Highlights

COMPUTER SKILLS Windows, MS Word, PowerPoint, Excel, Access, Lotus Notes, Outlook Express, EPIC and GEMS

Staffing management ability
Proven patience and self-discipline
Conflict resolution
Personal and professional integrity
Relationship and team building
Sound decision making
Staff training and development
Effectively influences others
Cultural awareness and sensitivity
Critical thinking proficiency
Confident public speaker

Professional Experience

Executive Administrative AssistantFeb 2013 to Current
UNIVERSITY OF CHICAGO － Chicago, Illinois

Provides advanced, diversified and confidential administrative support for Chairman & Administrator of Neurology
Apprises the Chairman/Administrator of daily issues and coordinates the flow of information from Administrative offices. Manages daily operation of office unit.
Interface and communicate with other executives/offices
Answers, screens, and triages emails and telephone calls
Resolve complex and routine patient/staff inquiries
Manage and maintain chairman & administrator's calendar utilizing discretion and judgment as to priorities in effective time management
Schedule and coordinate meetings, conferences, and events
Coordinates travel arrangements for executives
Brief and compile data for administrative team; Assist in developing administrative goals/policies
Assemble and prepare daily / monthly itinerary; Create reports, proposals and other documents
Interprets requests and implement action using discretion regarding executive's involvement
Coordinate clerical support including recommending various personnel actions related to clerical staff
Maintain physical office space, order equipment repairs/upgrades
Select vendors and use signature/purchase authorization; process GEMS invoices/reimbursements
Assist with departmental budget preparations, Maintain and order office supplies
Process personnel and payroll related forms; assist with staff time reports in UChicago Time
Plan departmental and client luncheons/events
Executes special projects as directed by the Chairman

Senior Executive AssistantJan 2006 to Jan 2007
STRATEGIC MORTGAGE － Oak Forest, Illinois

Answered, screened, and directed Loan Management Team calls
Scheduled appointments and coordinated client events.
Composed correspondence, memos and emails
Assisted clients with issue resolution by investigating and resolving complaints
Answered inbound customer calls/ inquiries
Collected fee payments, issued closing refunds and applied payment schedules
Analyzed credit reports; Investigated and verified trade line claims
Worked with underwriters and customers to resolve conditions for closing
Prepared monthly closing reports and maintained client files & database.

Operations Manager/Event PlannerJan 2000 to Jan 2006
MERC'S BANQUETS & EVENTS, INC － Chicago, Illinois

Designed event proposals for corporate and private functions.
Coordinated and executed special events to client specifications.
Secured vendor contracts for client events.
Worked with clients through full cycle of events.
Prepared and negotiated contracts.
Managed and maintained event budgets. Processed fee payments and issued receipts
Created marketing brochures and materials for tradeshows and workshops.
Procured venue sites for external events.
Coordinated talent, catering, vendors and media for external and internal events.
Interviewed, hired and staffed for internal/ external events
Conducted performance appraisals and exit interviews
Processed payroll and implemented policies/procedures
Prepared operating budget and reconciled accounts
Developed and implemented administrative policies/goals

Executive Administrative AssistantJan 1994 to Jan 1996
NORTHERN TRUST BANK － Chicago, Illinois

Answered, screened and routed Treasury Management Team calls.
Composed correspondence; Prepared client PowerPoint presentations
Coordinated air, ground, and hotel accommodations for senior management.
Planned client luncheon meetings; Managed executive team calendar/appointments
Managed travel itineraries; Assembled Marketing Folders and Coordinated Client events.
Prepared monthly sales reports and performed other duties as assigned.
Processed and entered unit's payroll

Claims ProcessorJan 1991 to Jan 1994
RUSH PRUDENTIAL HEALTH PLANS － Chicago, Illinois

Answered inbound customer service calls for medical/dental claimants
Analyzed, processed, coded and entered claims using CPT and ICD-9
Adjudicated medical and dental claims complying with managed care requirements
Prepared claims for escalation

Certifications

Medical Terminology

Professional Affiliations

Club Community HOA Hazel Crest, Illinois

Presentations

Schedule and coordinate meetings, conferences, and events Composed correspondence; Prepared client PowerPoint presentations

Skills

Payroll, Marketing, Budget, Proposals, Clients, Payments, Budgets, Contracts, Operations, Operations Manager, Tradeshows, Vendor Agreements, Vendor Contracts, Administrative Assistant, Executive Administrative, Executive Administrative Assistant, Claims, Correspondence, Monthly Sales, Powerpoint, Sales, Sales Reports, Treasury Management, Cpt, Customer Service, Dental, Dental Claims, Icd, Icd-9, Inbound Customer Service, Managed Care, Medical/dental, Processor, Receptionist, Retail Sales, Administrative Support, Arrangements, Clerical, Clerical Support, Invoices, Neurology, Office Supplies, Telephone, Time Management, Travel Arrangements, Associate, Closing, Credit, Database, Executive Assistant, 65 Wpm, Access, Epic, Excel, Lotus Notes, Medical Terminology, Ms Word, Office Medical, Outlook, Outlook Express, Typing, Word

Resume Overview

Companies Worked For:

UNIVERSITY OF CHICAGO
STRATEGIC MORTGAGE
MERC'S BANQUETS & EVENTS, INC
NORTHERN TRUST BANK
RUSH PRUDENTIAL HEALTH PLANS

School Attended

Prairie State College
University of Illinois

Job Titles Held:

Executive Administrative Assistant
Senior Executive Assistant
Operations Manager/Event Planner
Claims Processor

Degrees

Associate of Arts , Health Administration 2012
1987

Executive Administrative Assistant Resume Example

Resume Score: 90%

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