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Professional Summary
Driven and resourceful administrative professional with 19+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Skills
Quicken - Accounting Software
Proficient in Salesforce (CRM)
Verbal and Written Communication
Catering Coordination
Correspondence and Memos
Mail Sorting and Distribution
Calendar and Scheduling Software
Meeting Agenda Preparation
Reports and Financial Statements
Video Conferencing Software
Document Filing and Retrieval
Report Distribution
Inquiry Response
Executive Schedule Management
Greeting New and Established Clients
Work History
08/2018 to 07/2021Executive Administrative AssistantChris Howell Foundation | Dallas, TX,
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
Screened calls and emails and initiated actions to respond or direct messages for managers.
Organized and updated schedules for executives.
Used software to coordinate meetings, appointments and tasks senior executives.
Offered assistance, collaboration and clerical support to auditors throughout entire review process.
Trained junior office staff in correct procedures and reporting requirements.
Completed daily meeting preps for advisors including processing confidential client reports and data entry.
Processed payroll for all employees.
Used Quicken for all advisors accounting needs for all 3 office locations. Also created monthly spreadsheet of incoming bills due, in order to ensure all bills received.
Managed multiple advisors credit cards and check books for any office needs if advisor was unavailable.
Assisted with processing of hiring new staff.
06/2009 to 03/2014Purchasing AgentVirginia Eye Consultants | Fairfield, OH,
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
Managed vendor purchase order process including dispatch, delivery and invoicing to set contractual guidelines and maintain budgetary regulations.
Computed and created purchase orders in JD Edwards to monitor stock levels, verify purchase requisitions and expedite customer orders.
Solved diverse supply chain problems involving numerous sources, logistics and scheduling factors.
Assessed areas of service concern and developed improvement plans.
Performed monthly reconciliation of open purchasing orders.
Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current
Determined lowest possible cost, factoring in quality and reliability and negotiated favorable contracts
Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability
06/2006 to 06/2009Program FacilitatorAmazon.Com, Inc. | Oxnard, CA,
Facilitated dialogue between instructors, students, and Director to provide best possible individualized program for students.
Gathered and organized all printed materials required for program participation.
Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
Planned and managed NC Breathing Equipment School each year with students, instructors and out-of-state Fire Chiefs.
Planned special firefighter training events for program participants based on changing needs, times of year and availability of students and instructors.
Completed payroll for over 100 instructors and staff.
05/2004 to 06/2006Secretary of Student Services Gaston College | City, STATE,
Compiled student grade reports for Registrar's Office.
Updated tracking spreadsheets with latest new student information and degree choice.
Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed complex and detailed projects for Director of Student Services by ensuring New Student Orientation was handled properly.
Completed forms, reports, logs and records to quickly handle all documentation for human resources for staff.
Assisted coworkers and staff members with special tasks on daily basis.
Built and maintained excellent student relationships through timely response to inquiries and going above and beyond to accommodate unusual requests/needs.
Assisted Registrar's Office Director if additional staff was needed.
Opened and properly distributed incoming mail to promote quicker response to student inquiries.
Managed filing system, entered data and completed other clerical tasks.
Volunteered to help with special projects of varying degrees of complexity.
Liaised between instructors and students and maintained effective lines of communication.
Served on Gaston College Newsletter Committee.
Served on Staff Appreciation Committee as Assistant President.
Used Microsoft Word and other software tools to create documents and other communications
Actively listened to students requests, confirming full understanding before addressing concerns
Completed paperwork, recognizing discrepancies and promptly addressing for resolution
Participated in team-building activities to enhance working relationships
Education
Expected in 05/2004Associate of Science | Office Administration/Business Administration Gaston College , Dallas, NC, GPA:
Dean's List - 2002-2004
Elected to work for Student Services as a Work Study in my area of study - 2002-2004
Elected to assist Coordinator of New Student Orientation for Admissions Office in 2002
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