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Exchange Student Coordinator Area Coordinator resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Demonstrated success in helping students take advantage of programs and acclimate to American life. Gifted in developing and leading diverse programs with a systematic and tenacious approach to accomplishing targets.

Skills
  • Program management
  • Staff collaboration
  • Excellent Multitasking Abilities
  • Planning and Coordination
  • Written Communication
  • Organization and Time Management
  • Intercultural Communication
  • Facilitation of discussions regarding culture and inclusion
  • Cross Cultural Understanding
  • Mediation and Conflict Resolution
  • Exceptional knowledge and experience with equity, discrimination and accessibility
  • Social Psychology
  • Social Media Monitoring
Education
Gateway Senior High School Monroeville, PA, Expected in 06/1990 High School Diploma : - GPA :
Work History
Youth For Understanding International Exchange - Exchange Student Coordinator/Area Coordinator
City, STATE, 09/1995 - Current
  • Served in multiple capacities over the past 27 years some of which are paid and others volunteering with YFU.
  • Lead Colorado, Wyoming, New Mexico Region volunteers, host families, and exchange students.
  • Delegated activity tasks to staff members, collaborative partners and volunteers.
  • Informed students and staff regarding community events and available opportunities.
  • Created safe, multicultural environment engaging to all individuals and groups.
  • Recruited, interviewed and selected volunteers for leadership staff and support roles.
  • Trained incoming volunteers staff for their roles.
  • Designed and developed quarterly student orientation courses including preparation of all documentation for each of the orientation courses.
  • Monitored orientation outcome to determine effectiveness of each training module as well as the instructors.
  • Mentored a total of about 90 volunteer staff, host families, and exchange students.
  • Supervised the region of 8 or more volunteer staff and provided coverage for roles as needed.
  • Conducted presentations for the regional office regarding the program and associated logistical issues.
  • Established and maintained partnerships with county and school officials.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Team support and communication.
  • Preparation of reports for the National Office.
U.S. Patent And Trademark Office, PCT Division - Paralegal - Series 0950 - Full Time
City, STATE, 09/1996 - 04/1999
  • Reviewed and critically analyzed PCT record copies, demands and related documents for substantive issues at a rate which exceeded achievement of the unit's production goals.
  • Analyzed and prepared reports on pertinent statutes, legal opinions and other legal documents with respect to PCT International Cases and Petitions.
  • Reviewed applications for completeness, accuracy and compliance with physical format requirements as prescribed by the International Patent Cooperation Treaty and Manual of Patent Examining Procedures.
  • Examined applicant's right fo file country designations, signatures and elections.
  • Examined PCT Cases, Petitions, Demands and Amendments for informalities and legal requirements as well as resolving conflicting data while interpreting rules, regulations, and policies.
  • Prepared appropriate notices for law offices and International Offices.
  • Verified calculation and payment of fees.
  • Prepared notifications and corresponded orally and in writing with law offices, applicants and international partners.
  • Reviewed and organized complex factual material utilizing legal research methods and references and application of patent laws, proceures and rules as related to the PCT.
  • Mastry of research on Treaty provisions, laws, administrative regulations, precedent cases and guidelines as related to US Patent and Trademark applications to develop and evaluate presented evidence.
  • Analyzed applicant responses and other legal issues for compliance with administrative rules and determined any new subject matter.
  • Prepared and transmitted correspondence to the IB, IPEA and ISA concerning documents submitted for the International application.
  • Maintained a working knowledge of all Treaty and U.S. rules affecting the application process.
  • Trained incoming team members for my supervisor Diane Smith working in conjuntion with Richard Lazarus on the application of legal research of regulatory materials and precedent decisions to interpret provisions correctly and clarify discrepancies.
  • Analyzed PCT staff development and training problems for multiple PCT Supervisors including Diane Smith. Provided solution oriented recommendations for team improvement.
  • Expertly performed electronic tracking transactionsand utilized patent related examining tools
  • Managed and prioritized multiple workloads to ensure that regularly assigned work and work designated as urgent were processed timely.
  • Created and implemented policies, work flow processes and work assignments including training materials outlining policies and guidelines regarding the job function related to each user's level of experience.
  • Development and implementation of training with respect to policy changes to statutes and practice rules.
  • Independent research of legal materials to determine decision for the case.
  • Assigned and managed personal caseload as well as day to day work flow for five other team members including performing quality review of team member and supporting staff.
  • Adhered to privacy laws to avert possible information breaches and protect client data.
  • Prepared analysis and provided alternative recommendations to department for implementation.
  • Personally met with individuals and also provided telephone interviews with patent bar members and practitioners to discuss time sensitive and critical legal situations regarding PCT and Petitions
  • Communicated orally and in writing with both internal and external customers with respect to PCT International and petitions related matters including providing information and assistance on PCT requirements and procedures to applicants and or their representatives.
  • Expertly guided all USPTO stakeholders with respect to PCT, MPEP, Petitions and other related policies, processes and proceedures.
U.S. Patent And Trademark Office, Biochemical Dept - Administrative Asst./Secretary -Full Time - 0301
City, STATE, 10/1990 - 09/1996
  • Worked with multiple group directors and their respective managers on special projects designed to evaluate and expand operations smoothly and effectively.
  • Researched and evaluated collected data for evaluation of operations.
  • Conducted onboarding to help new hires adjust to administrative and performance aspects of their jobs.
  • Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
  • Executed record filing system to improve document organization and management.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Resolved administrative operational issues both within the group as well as working with multiple stakeholders outside the group.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Created presentations to inform, motivate and persuade internal and external audiences.
  • Utilized employee productivity reports to assess performance of the unit.
  • Prepared travel documents for Director, SPE's and Patent Examiners.
  • Instructed Patent Examiners on US Government travel protocols and travels matters.
  • Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
  • Edited documents to improve accuracy of language, flow and readability.
  • Performed time keeping administration and certification of hours for 30 or more employees.
  • Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
  • Updated spreadsheets and databases to track, analyze and report on performance data.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided technical support and troubleshooting for issues to enhance office productivity.

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Resume Overview

School Attended

  • Gateway Senior High School

Job Titles Held:

  • Exchange Student Coordinator/Area Coordinator
  • Paralegal - Series 0950 - Full Time
  • Administrative Asst./Secretary -Full Time - 0301

Degrees

  • High School Diploma

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