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EVS Housekeeper Resume Example

Resume Score: 80%

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EVS HOUSEKEEPER
Summary

Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines.

Proficient [Job Title] trained in hotel operations, cleaning procedures and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort.

High-energy [Job Title] successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling.

Seasoned [Job Title] bringing expertise in budget administration, inventory controls, schedule management and [Number]+-year record of success in hospitality operations. Supervises staff and offers adequate guidance to complete work before deadlines. Conducts room inspections to confirm completion of cleaning and upkeep to established standards.

Skilled [Job Title] with [Number] years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.

Focused [Job Title] with exemplary cleaning skills from career spanning [Number] years. Resourceful, punctual and can stand for long periods. Effectively cleans buildings by emptying trash, sweeping, disinfecting surfaces and equipment and sterilizing rooms.

Hardworking [Job Title] with energetic personality and dynamic cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.

Motivated and efficient [Job Title] specializing in [Type] cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.

Reliable [Job Title] dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Meticulous [Job Title] with experience in large hotels and private residences. Valued for impeccable standards in maintaining tidy, clean and pleasant environment for clients and guests. Skilled at kitchen and bathroom cleaning and performing routine inspections to make sure spaces are sanitary.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Department coordination
  • Expense tracking
  • Guest relations
  • Staff evaluations
  • Caring for fine china
  • Quality assurance and control
  • Cleaning practices
  • Polishing surfaces
  • Mopping and buffing floors
  • Ironing clothing
  • Quality improvements
  • Customer relationship management
  • Data archiving
  • Stocking bathrooms
  • Washing windows
  • Conflict mediation
  • Inbound and outbound calling
  • Schedule mastery
  • Product organization
  • Shipping and receiving understanding
  • Credit card payment processing
  • Call center experience
  • Active listening
  • High-energy attitude
  • Quality control
  • Sales expertise
  • Customer assistance
  • Money Transfer Systems
  • Teamwork
  • Money handling
  • Cash register operation
  • People skills
  • Teambuilding
  • PPE use
  • Compassionate patient care
  • Medication management
  • Meal planning
  • Tact and diplomacy
  • First-aid and CPR
  • Behavior redirection
  • Household organization
  • Adaptable under pressure
  • Client relationship management
  • Coordination skills
  • Medication administration
  • Administrative support specialist
  • Spreadsheet management
  • AS/400
  • Cash management experience
  • Housekeeping
  • Business correspondence
  • Physical therapy
  • Material Safety Data Sheets
  • Time management
  • Dependable and reliable
  • Adaptive team player
Experience
EVS Housekeeper, Merit Health , January 2021-CurrentJackson , MS
  • Developed training programs to build employee performance, improve employee engagement and increase employee retention.
  • Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
  • Operated incinerators and trash compactors to dispose of garbage.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Swept and damp-mopped private stairways and hallways.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Laundered sheets and removed stains to restore linens to pristine condition.
Cashier , Love's Travel Stops & Country Stores Inc., December 2019-April 2020Pearl, MS
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Received payments for [Product or Service] and issued receipts.
Housekeeper, Studio 8 hotel, March 2019-May 2019Jackson , MS
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Laundered sheets and removed stains to restore linens to pristine condition.
Cashier, McDonald's, January 2017-March 2019Jackson , MS
  • Welcomed customers, offering assistance to help find necessary store items.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
Education and Training
GEDHinds Community College, , JacksonMSExpected in May 2027
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Merit Health
  • Love's Travel Stops & Country Stores Inc.
  • Studio 8 hotel
  • McDonald's

School Attended

  • Hinds Community College

Job Titles Held:

  • EVS Housekeeper
  • Cashier
  • Housekeeper

Degrees

  • GED

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