Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly-qualified Housekeeping Supervisor offering 4 years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of all guest needs. Dependable or teach dedicated to maintaining cleanliness and upkeep of various facilities and rooms in or rooms facilities. Offering 4 years of experience preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.

Skills
  • Ordering cleaning supplies
  • Employee evaluations
  • Dusting furniture
  • Window cleaning
  • Cleaning and sanitation
  • Cleaning bathrooms
  • Vacuuming and sweeping
  • Hazardous chemical training
  • Mopping and sweeping
Work History
07/2018 to Current EVS Housekeeper Pacific Medical Centers | Mission Viejo, CA,
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Slid beds, sofas and all furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Operated equipment and used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites to minimize risks to patients and medical personnel.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
  • Cleaned elevators, glass and planters in public areas such as lobby and public restrooms.
03/2017 to 07/2018 Keyholder Petco | Greece, NY,
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Broke down boxes and disposed of trash.
  • Opened and closed store 6 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Received and counted money.
  • Trained and mentored new employees.
  • Counted out cash drawers and balanced totals.
  • Completed store opening and closing procedures.
  • Processed cash, credit, debit and check payments.
  • Opened inventory boxes and restocked shelves.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Accepted and processed customer returns.
  • Oversaw team of 9 employees.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
05/2015 to 03/2018 Key Holder Alex And Ani | Ridgewood, NJ,
  • Oversaw store operations by counting cash drawers, reviewing equipment management and providing leadership.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.
  • Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Prepared merchandise for distribution and placement across sales floor by building pallets and tagging products.
  • Increased sales by promoting new offerings and maintaining current knowledge of merchandise, sales and key product features.
  • Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
  • Handled administrative tasks efficiently, including scheduling employees, preparing bank deposit and drafting sales reports to keep daily processes running smoothly.
  • Performed as integral staff member in streamlining opening and closing procedures.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
Education
Expected in 04/2002 High School Diploma | Western Hills High School, Fort Worth, TX GPA:

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Resume Overview

School Attended

  • Western Hills High School

Job Titles Held:

  • EVS Housekeeper
  • Keyholder
  • Key Holder

Degrees

  • High School Diploma

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