Evs Housekeeper resume example

• Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
• Prepared and served cold, hot and [Type] beverages to guests.
• Provided items requested by customers, including sauces and drink refills.
• Sent orders to kitchen staff by [Action].
• Greeted newly seated guests quickly and efficiently.
• Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
• Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
• Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
• Mentored front of house personnel on company policies customer service techniques and professional communication.
• Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
• Efficiently resolved problems or concerns to satisfaction of all involved parties.
• Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Collaborated with host, bus person and cook to serve up food and beverage options.
• Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
• Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
• Monitored customer movements and quickly cleared empty tables for future customers.
• Plated food and assessed plate presentation to maintain highest standard of food quality.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

• Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
• Priced and ordered food products, kitchen equipment and food service supplies.
• Mentored front of house personnel on company policies customer service techniques and professional communication.
• Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
• Efficiently resolved problems or concerns to satisfaction of all involved parties.
• Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
• Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
• Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
• Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
• Kept team on track by assigning and supervising their activities and giving constructive feedback.
• Improved operations by working with team members and customers to find workable solutions.

Trained teams on specific operations and requirements for each job site, including applicable procedures and techniques.

• Enhanced operational performance by developing effective business strategies, systems and procedures.
• Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
• Set pricing structures according to market analytics and emerging trends.
• Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
• Developed and implemented successful sales strategies leading to team exceeding monthly sales goals.
• Led detailed, hands-on preventive maintenance and repairs to equipment.
• Located relevant vendors, set up schedules and coordinated delivery, storage and organization of all inventory.
• Administered finances and led business operations, including running payroll, making bank deposits and analyzing income and expenses to maintain cost-effective operations.
• Trained staff, facilitated staff meetings and spearheaded menu development.
• Hired, trained and motivated staff to fill all restaurant openings.
• Created unique recipes and applied various culinary techniques for authentic [Type] cuisine.
• Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
• Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
• Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
• Assessed, optimized and elevated operations to target current and expected demands.
• Directed hiring and training of new department managers to drive organizational improvements.
• Analyzed client business needs and assisted in determining appropriate resources and strategies.
• Hired and mentored core start-up team, working to outline initial company policies and procedures.
• Led startup and opening of business and provided business development, creation of operational procedures and workflow planning.