Event Management Intern Staff Member resume example with 7+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Skills
Upselling expertise
Critical thinking
Brand promotion strategies
Flexible & Adaptable
Responsible
Good telephone etiquette
Computer proficiency
Interpersonal Communication
Issue and Complaint Resolution
Upbeat and Positive Personality
Multitasking and Prioritization
Excellent Attention to Detail
Professional Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated young professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Accomplishments
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Work History
Event Management Intern/Staff Member, 01/2020 - Current Banner Health – Gilbert, AZ,
Assisting with creating designs for clients based off their wants and needs of their particular event, while also creating layouts, pull sheets, and other additional documents that are needed in order to fully plan each event.
Communicating with several vendors regarding details leading up to event.
Maximizing resource utilization during event design and planning process to uphold strict budget targets made by client.
Managing and mentoring a team of 6 employees.
Managing each event to make sure every detail is accounted for, and run as planned.
Enhances supervisory and leadership abilities by working closely with owner and head event manager.
Communicates with customers each day to maintain current understanding of needs and preferences of their event, and to resolve issues they might have and promote brand loyalty.
Plann and implement projects and events to accomplish objectives.
Explain services and products to customers in friendly and engaging way.
Prepare quotes for new products and services and composed budgets.
Open and close location and monitor shift changes to uphold successful operations strategies and maximize business success.
Direct training and retraining of employees to boost performance and enhance business results.
Nanny/Personal Assistant to the Chief Executive Officer, 09/2019 - Current Soda City Sewing – City, STATE,
Responsibilities include caring for three children, preparing all meals, and full time entertainment, while also being a personal assistant to the mother who owns her own business.
While kids are in school or napping, I assist the mother in helping prepare orders for her online store, prepare outfits for customers, cutting pants and shorts to be sewed, and any other miscellaneous errands or tasks that are needed to successfully run her business.
Organize envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
Work with Owner to coordinate and complete special projects for her business.
Greet customers and helped with product questions, selections and purchases.
Sales Associate/Personal Assistant, 10/2015 - 08/2019 Miss Cocky Boutique Chapin, SC – City, STATE,
Developed creative skills to create interior and exterior displays throughout store.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
Organized and attended meetings and compiled related documents and reports.
Organized clients' homes prior to arrival home and performed house-sitting duties.
Coordinated and planned vacations for family.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Transported children to and from school, activities and appointments.
Oversaw personal and professional calendars and coordinated appointments for future events.
Displayed absolute discretion at handling confidential information.
Maintained appropriate filing of personal and professional documentation.
Informed vendors and contractors of client project requirements to foster client satisfaction.
Helped customers complete purchases, locate items and join reward programs.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Greeted customers and helped with product questions, selections and purchases.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Logged reports, expenses, receipts and sales documents into digital database.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Used POS system to process sales, returns, online orders and gift card activations.
Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
Receptionist, 08/2014 - 08/2015 Side Tracks Hair Salon – City, STATE,
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Corresponded with clients through email, telephone or postal mail.
Aggregated and prepared documentation and reports for office meetings, distribution and filing.
Sorted, received and distributed mail correspondence between departments and personnel.
Answered phone promptly and directed incoming calls to correct offices.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Scheduled and confirmed appointments and meetings for senior management team.
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Education
Bachelor of Science: Hospitality Management, Expected in 12/2021 - University of South Carolina - Columbia - Columbia, SC GPA:
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Resume Overview
School Attended
University of South Carolina - Columbia
Job Titles Held:
Event Management Intern/Staff Member
Nanny/Personal Assistant to the Chief Executive Officer