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Event Assistant/Office Administrative Assistant Resume Example

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EVENT ASSISTANT/OFFICE ADMINISTRATIVE ASSISTANT
Professional Summary

Great sales and marketing skills in customer satisfaction. Self-motivated and hardworking with effective communication and interpersonal talents. Looking for opportunity to leverage strong attention to detail, time management and multitasking abilities. Skilled,hardworking and reliable team player with resourceful nature and excellent critical thinking skills. Quality-minded and service-oriented professional offering years of related experience.

Skills
  • Stocking and Replenishing
  • Merchandising Knowledge
  • Sales
  • Vendor management
  • Facilities maintenance
  • Guest services background
  • Customer support
  • Planning and Coordination
  • Multitasking abilities
  • Recordkeeping
  • Scheduling
  • Fundraising
  • Planning and Organization
Work History
Event Assistant/Office Administrative Assistant, 10/2007 to 12/2019
FRANK Event Design – Chicago, IL
  • Kept physical files and digitized records organized
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information using Excel software.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Organized travel arrangements for staff members, including all transportation and hotel stays.
  • Performed billing, collection and reporting functions for office.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Optimized organizational systems for payment collections
  • Authorized financial transactions with vendors for event services.
  • Arranged equipment, transportation, and other day-of-event needs.
  • Confirmed permits, insurance, and notices needed for events.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Assisted onsite team and facility management team.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Corresponded with clients to answer questions and resolve issues.
  • Coordinated with participating vendors during event planning.
  • Conferred with event staff at event site to coordinate details.
  • Solicited feedback from clients to assess event success and uncover opportunities for improvement.
  • Accurately calculated and processed expenses during and after events.
  • Attended bridal industry events to promote services and build relationships with prospective vendors.
  • Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants during pre-ceremony, ceremony and reception events.
Volunteer, 08/2002 to 06/2018
South Loop Elementary – Chicago, IL
  • Helped with office tasks including taking messages, scanning documents and answering phone inquiries.
  • Organized and managed events and projects as part of community support services.
  • Raised new funding and expanded donations through aggressive fundraising efforts.
  • Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Greeted visitors and answered questions about program, requirements and opportunities.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Encouraged donations by supporting community fundraising events
  • Organized Special Events/Annual Fundraiser Dinner
Account Executive , 08/1991 to 06/1993
Fashionaire/Hartmarx – Chicago, IL
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Liaised between clients and support team to resolve issues quickly and effectively.
  • Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Presented key decision-makers with new and updated account strategies.
  • Developed and implemented database sales tracking, enabling improved understanding of product profitability and inventory needs.
  • Managed sales cycle from first contact to established customer sale and maintained solid customer base, monitoring changes to customer account profiles.
  • Prepared forecasts and mapped resources to most valuable opportunities.
  • Met and exceeded service level goals by identifying and achieving standards and expectations.
  • Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
Education
Fashion MerchandisingSouthern Illinois University Carbondale - Carbondale, IL
Associate of Arts: Fashion MerchandisingInternational Academy Of Merchandising And Design
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Resume Overview

Companies Worked For:

  • FRANK Event Design
  • South Loop Elementary
  • Fashionaire/Hartmarx

School Attended

  • Southern Illinois University Carbondale
  • International Academy Of Merchandising And Design

Job Titles Held:

  • Event Assistant/Office Administrative Assistant
  • Volunteer
  • Account Executive

Degrees

  • Fashion Merchandising
    Associate of Arts : Fashion Merchandising

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