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ethical hacker resume example with 5 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary
I am committed to addressing customer concerns with speed, accuracy and professionalism. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Objective
My goal is to find a position with a company where I can continue to grow and take on new challenges over time. Most importantly I want to work for an organization where I can continue to build my at home career.
Work Experience
09/2013 to 04/2015
Ethical Hacker Globant California, MD,
Executed functionality and feature development both within current application framework and on next-generation frameworks. Tested features across various browsers. Fixed bugs as they were encountered. Answered user inquiries regarding computer software and hardware operation. Conducted computer diagnostics to investigate and resolve problems and provide technical assistance and support. Provided recommendations for resolving defects. Automated repeatable tasks where possible.
2003 to 05/2006
Assistant Manager Coffee And Bagel Brands Wellesley, MA,
Handled cash and deposits using the proper accounting procedures and documentation. Processed journal entries, online transfers and payments. Assessed customer needs and responded to questions. Cleaned and straightened work area. Worked with customer service to resolve issues. Unboxed new merchandise. Rotated stock to maintain freshness. Updated register logs. Operated cash register with proficiency. Worked overtime shifts during busy periods. Opened and closed the store, which included counting cash drawers and making bank deposits. Educated customers on product and service offerings.
Education
Expected in 1991 to to
High School Diploma: General Studies
Topeka West High School - Topeka, KS
GPA:
2.7 GPA
Attended August 1988 to May 1991
Skills
  • Quick problem solver 
  • Thrives in fast-paced environment 
  • Committed team player 
  • Courteous, professional demeanor 
  • Flexible schedule capability 
  • Patient Focused 
  • Self-starter 
  • Strong communication skills 
  • Detail-oriented 
  • Desktop and laptop repair 
  • Typing 25 wpm
  • Work At Home Office Organized
  • Works Great Under Pressure

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Resume Overview

School Attended

  • Topeka West High School

Job Titles Held:

  • Ethical Hacker
  • Assistant Manager

Degrees

  • High School Diploma

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