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Estate Manager, Personal Assistant Resume Example

Resume Score: 70%

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ESTATE MANAGER, PERSONAL ASSISTANT
Professional Summary

Highly motivated, energetic, and results-driven Outside Sales Representative with outstanding follow-through. Proven ability to work hard to reach goals, to take initiative and efficiently manage multiple priorities. Proficient in building relationships, negotiating deals, and closing sales. Strong presentation and persuasive skills. Detail-oriented and innovative self-starter and congenial salesperson. Able to work successfully as part of a team while also delivering independent results. 

Skills
  • Mature and self confident
  • Superb planning and organizational skills
  • Assertive, positive, and persistent
  • Goal-oriented and ambitious
  • Ability to communicate effectively through all mediums (verbal, listening, written)
  • Impeccable time-management skills
  • Resolution-oriented
  • Positive outlook
  • Energetic and driven
  • Analytical and problem solving skills
  • Persuasive and influencing skills
  • Conflict management
  • Proven customer service and relationship building skills
  • Negotiating skills
  • Inventory management
  • POS systems
  • Stress tolerance 
Work History
11/2013 to 08/2016
Estate Manager, Personal Assistant Private Residence, Principal – San Diego, CA
  • Performed all business and personal errands
  • Responsible for calendar planning and organization 
  • Sourced, conducted due diligence and interviewed potential vendors Managed household schedule and calendar
  • Coordinated extensive travel arrangements which included: air travel, hotel accommodations, dining, etc. 
  • Managed petty cash; responsible for personal accounts payable
  • Conducted a daily walk through of residence to ensure all systems were functioning properly
  • Managed vendors both at home and office
  • Maintained filing system including: household operations, warranty manuals on household equipment, invitations and entertainment logs
  • Hired and managed domestic staff for all residences and supervised/ensure the quality of performance 
  • Coordinated staff schedules to ensure adequate coverage at all times 
  • Received and inspected all in-home deliveries
  • Responsible for all family event planning, organization and execution of family celebrations
  • Served as Principal in meetings with architects, real estate agents, contractors, and landscapers.
  • Committed to full-time, six week cross country music tour which included: managing all inventory/organization of food, shopping for all groceries, preparing all meals, maintaining personal assistant duties and long-distance estate management.
  • Oversaw and communicated with a staff of six; housekeeping, grounds crew, and security team, as well as multiple vendors and building contractors.
  • Completed daily outbound calls, up to 2 hours per day.
  • Negotiated prices, terms of sales and service agreements.
  • Quoted prices, credit terms and other bid specifications.
  • Created sales contacts with on- and off-premise accounts.
  • Recorded accurate and efficient records in the customer database.
  • Prioritized tasks and projects to meet tight deadlines.
  • Built relationships with customers and the community to promote long term business growth.

05/2013 to 10/2013
ServerPrincess Holland America Cruise Line, Alaska Railroad – Anchorage, AK
  • Earned consistent commendations for exemplary service delivery (average of 350 guests per shift).
  • Regularly singled out on comment cards for "going above and beyond expectations" and "providing outstanding service and attention to guests."
  • Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.
  • Selected and streamlined menu items based on analysis of consumption and sales, resulting in superior inventory and selection for guests.
  • Developed floor plans used for large private parties. Outcomes included faster service, improved efficiency and enhanced guest satisfaction.
05/2012 to 09/2012
ServerPrincess Holland America, Alaska Railroad – Anchorage, AK

05/2011 to 09/2011
ServerMaharani – Honolulu, HI
  • Served food and beverages at a high-volume, fine dining restaurant.
  • Anticipated and met guests' needs while working efficiently in a fast-paced environment.
  • Consistently achieved highest per-night sales averages (out of 7+ servers) by up-selling orders and suggesting add-ons/extras to meals.  
  • Proved the ability to multitask, single-handedly manage crowds in excess of 80 people, resolve customer issues and excel within a demanding, high-volume setting. 

02/2008 to 08/2009
Sales SpecialistR.E.I. – San Diego, CA

    Contributed to the success of REI by maintaining a working knowledge of REI products and services and using this knowledge to sell products, services, and memberships to customers.

    • Provided customer service to REI members and guests.

    • Sold REI products, co-op memberships and services

    • Continually expanded knowledge of REI products and services

    • Communicated and cooperated with other staff and management team


  • Selected the correct products based on customer needs, product specifications and applicable regulations.
  • Prioritized tasks and projects to meet tight deadlines.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to promote long term business growth.

Education
2013
Bachelor of Arts: Environmental Studies
University of San Diego - San Diego, CA
Technical Skills
MS Office, Type 86 WPM
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Private Residence, Principal
  • Princess Holland America Cruise Line, Alaska Railroad
  • Princess Holland America, Alaska Railroad
  • Maharani
  • R.E.I.

School Attended

  • University of San Diego

Job Titles Held:

  • Estate Manager, Personal Assistant
  • Server
  • Sales Specialist

Degrees

  • Bachelor of Arts : Environmental Studies

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