Estate Manager, Personal Assistant Resume Example Private Residence, Principal

ESTATE MANAGER, PERSONAL ASSISTANT

Professional Summary

Highly motivated, energetic, and results-driven Outside Sales Representative with outstanding follow-through. Proven ability to work hard to reach goals, to take initiative and efficiently manage multiple priorities. Proficient in building relationships, negotiating deals, and closing sales. Strong presentation and persuasive skills. Detail-oriented and innovative self-starter and congenial salesperson. Able to work successfully as part of a team while also delivering independent results.

Skills

Mature and self confident
Superb planning and organizational skills
Assertive, positive, and persistent
Goal-oriented and ambitious
Ability to communicate effectively through all mediums (verbal, listening, written)
Impeccable time-management skills
Resolution-oriented
Positive outlook
Energetic and driven

Analytical and problem solving skills
Persuasive and influencing skills
Conflict management
Proven customer service and relationship building skills
Negotiating skills
Inventory management
POS systems
Stress tolerance

Work History

11/2013 to 08/2016

Estate Manager, Personal Assistant Private Residence, Principal – San Diego, CA

Performed all business and personal errands
Responsible for calendar planning and organization
Sourced, conducted due diligence and interviewed potential vendors Managed household schedule and calendar
Coordinated extensive travel arrangements which included: air travel, hotel accommodations, dining, etc.
Managed petty cash; responsible for personal accounts payable
Conducted a daily walk through of residence to ensure all systems were functioning properly
Managed vendors both at home and office
Maintained filing system including: household operations, warranty manuals on household equipment, invitations and entertainment logs
Hired and managed domestic staff for all residences and supervised/ensure the quality of performance
Coordinated staff schedules to ensure adequate coverage at all times
Received and inspected all in-home deliveries
Responsible for all family event planning, organization and execution of family celebrations
Served as Principal in meetings with architects, real estate agents, contractors, and landscapers.
Committed to full-time, six week cross country music tour which included: managing all inventory/organization of food, shopping for all groceries, preparing all meals, maintaining personal assistant duties and long-distance estate management.
Oversaw and communicated with a staff of six; housekeeping, grounds crew, and security team, as well as multiple vendors and building contractors.
Completed daily outbound calls, up to 2 hours per day.
Negotiated prices, terms of sales and service agreements.
Quoted prices, credit terms and other bid specifications.
Created sales contacts with on- and off-premise accounts.
Recorded accurate and efficient records in the customer database.
Prioritized tasks and projects to meet tight deadlines.
Built relationships with customers and the community to promote long term business growth.

05/2013 to 10/2013

ServerPrincess Holland America Cruise Line, Alaska Railroad – Anchorage, AK

Earned consistent commendations for exemplary service delivery (average of 350 guests per shift).
Regularly singled out on comment cards for "going above and beyond expectations" and "providing outstanding service and attention to guests."
Recognized for ability to quickly establish rapport with customers, up-sell products and build a loyal clientele.
Selected and streamlined menu items based on analysis of consumption and sales, resulting in superior inventory and selection for guests.
Developed floor plans used for large private parties. Outcomes included faster service, improved efficiency and enhanced guest satisfaction.

05/2012 to 09/2012

ServerPrincess Holland America, Alaska Railroad – Anchorage, AK

05/2011 to 09/2011

ServerMaharani – Honolulu, HI

Served food and beverages at a high-volume, fine dining restaurant.

Anticipated and met guests' needs while working efficiently in a fast-paced environment.
Consistently achieved highest per-night sales averages (out of 7+ servers) by up-selling orders and suggesting add-ons/extras to meals.
Proved the ability to multitask, single-handedly manage crowds in excess of 80 people, resolve customer issues and excel within a demanding, high-volume setting.

02/2008 to 08/2009

Sales SpecialistR.E.I. – San Diego, CA

Contributed to the success of REI by maintaining a working knowledge of REI products and services and using this knowledge to sell products, services, and memberships to customers.

• Provided customer service to REI members and guests.

• Sold REI products, co-op memberships and services

• Continually expanded knowledge of REI products and services

• Communicated and cooperated with other staff and management team

Selected the correct products based on customer needs, product specifications and applicable regulations.
Prioritized tasks and projects to meet tight deadlines.
Attended monthly sales meetings and quarterly sales trainings.
Met existing customers to review current services and expand sales opportunities.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
Built relationships with customers and the community to promote long term business growth.

Education

2013

Bachelor of Arts: Environmental Studies
University of San Diego - San Diego, CA

Technical Skills

MS Office, Type 86 WPM

Resume Overview

Companies Worked For:

Private Residence, Principal
Princess Holland America Cruise Line, Alaska Railroad
Princess Holland America, Alaska Railroad
Maharani
R.E.I.

School Attended

University of San Diego

Job Titles Held:

Estate Manager, Personal Assistant
Server
Sales Specialist

Degrees

Bachelor of Arts : Environmental Studies

Estate Manager, Personal Assistant Resume Example

Resume Score: 70%

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