Ambitious executive assistant and marketing manager who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Build and retains high performance teams by hiring, training, developing and motivating skilled professionals.
I speak six languages and have exceptional communication skills, public relations experience, highly organized, excel in problem solving and critical thinking. My worth ethic, discretion and professionalism is unmatched.
Launched aggressive growth plans that helped significantly increase customer base.
Played an instrumental role in increasing customer satisfaction ratings as a General Manager thus significantly raising sales.
Hired, trained and managed a team of 60. Successfully leading to highest levels of employee retention and overall business satisfaction.
Supported CEO through personal document management, calendar organization and collateral preparation for meetings.
Decreased costs by 30% by negotiating pricing with vendors regarding wholesale billing and marketing procedures.
Managed all day-to-day operations of his estate while maintaining his personal and professional calendar (Appointments for house maintenance, personal shopper, hiring/ training of staff, assign schedules and oversee specific duties)
Orchestrated and hosted all high profile events on the property (Art Basel Gala, Cartier event, Mercedes Benz commercial shoot, Victoria's Secret commercial, etc.)
Set up the conference room and all intended purposes related to business meetings (Yankees or other) including but not limited to: catering, taking minutes down for each meeting, booking and confirming all appointments.
Arranged all VIP concierge services on and off the property for house-guests and residents. (Private in house spa treatments, travel reservations, security and transportation)
Oversaw the estates financial data to forecast expenses and initiate budget allocations.
Handling all administrative and personal matters of the homeowner Coordinated activities for his children on the weekends they spent at the residence.
Event Manager for high profile events. Meeting with the clients to ascertain their precise event requirements. Developed a data filled roster for individual client specifications and preferences in order to better serve them, increasing repeat business. Ensuring the event runs smoothly in regards to: time-line, venues, suppliers, legal obligations, contracts and budget Coordinating catering, music, entertainment, lighting, decor, designers, contractors, layouts, hospitality and press. Analyzing market trends and submitting budget reports. Assisted in the pre-production, set-up and dismantle, in addition to the on-site coordination of over 150 events.
Assisted in the pre-production, set-up and dismantle, in addition to the on-site coordination of over 150 events.
Successfully managed the activities of 60 team members in multiple locations.
Created training manuals targeted at resolving even the most difficult customer issues.
Recruited, managed and mentored previous and new staff members. Effectively communicated with team members to maintain clearly defined expectations.
Managed departmental expenses to stay within allocated budget.
Initiated events and promotions that significantly raised the company's profit margin and client data base.
Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.
Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
Career in Criminology included work for FBI and RCMP in Canada.
Licensed in Real Estate In South Florida since 2006
Currently Getting Licensed as Real Estate Broker.
English, French, Hebrew, Spanish
and conversational Italian and Creole
My strengths revolve around organizational and multitasking abilities.
Negotiating Contracts. Meticulous attention to detail.
Direct and coordinate marketing activities to promote product and services.
Evaluate marketing strategies and financial aspects to ensure return on investment and profit-loss projections.
Spearhead the hiring and training of new and seasoned employees,
Conduct performance evaluations to establish a strong and motivated team.
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