essential support staff resume example with 2+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Education
Expected in 05/2021 to to High School Diploma | Booker T. Washington High School, 1514 E Zion Street, GPA:
Extracurricular Activities: Band
Elected Captain of the Clarinets
Professional Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.
Skills
Cash Handling
POS Systems
Customer Service
Detail-Oriented
Honest and Dependable
Merchandise Packaging
Policies and Procedures
Customer Transactions
Employee Training
Price Identification
Problem-Solving
Complaint Resolution
Work Task Prioritization
Call Response and Transfer
Cash Register Operations
Payment Processing
Sweeping and Mopping
Problem Solving
Cooperative Attitude
Feedback Acceptance
Reliable and Responsible
Product Scanning
Pricing and Markdowns
Inventory Stocking
Customer Relations
Product Location
Credits and Refunds
Cleaning and Sanitizing
Staff Supervision
Shipment Procedures
Honest and Ethical
Security Monitoring
Product Recommendations
Cash Counting Machine Operations
Cash Drawer Balancing
Credit and Cash Transactions
Cash Register Operation
Scanner Operations
Merchandise Restocking
Staff Mentoring
Issue Resolution
Customer Assistance
Ordering and Stocking
Behavior Redirection
Ability to Be Flexible
Work History
06/2022 to 08/2022Essential Support StaffLake Havasu City | Lake Havasu City, AZ,
Assisted coworkers and staff members with special tasks on daily basis.
Maintained stock of items required for kids' activities by inventorying and ordering new stock such as paints, toys and crayons.
Inquired about each checked-in child to learn best possible care and safety precautions.
Monitored all activities to maintain maximum level of safety.
Created new and fun activities to drive enthusiasm for children.
Involved children constructively in play activities to assist emotional, physical and intellectual development.
Offered assistance to parents filling out registration forms to obtain necessary details of child.
Maintained effective schedule balance between rest periods, active play and instruction.
04/2021 to 06/2021Club Storage StaffTulsa Country Club | City, STATE,
Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Cleaned rides and attractions to reduce spread of germs and bacteria.
Increased staff performance and engagement via motivational leadership.
Inspected equipment and facilities for signs of wear or damage impacting safety.
03/2019 to 04/2021CashierBraums Ice Cream And Dairy | City, STATE,
Operated cash register, collected payments, and provided accurate change
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Wiped down counters and conveyor belt to remove debris and maintain cleanliness
Helped customers find specific products, answered questions and offered product advice
Worked closely with front-end staff to assist customers
Processed sales transactions to prevent long customer wait times
Accepted cash and credit card payments, issued receipts, and provided change
Trained new team members in cash register operation, stock procedures and customer services
Wrapped items and bagged purchases properly to prevent merchandise breakage
Helped with purchases, locating items and signing up for rewards programs
Learned roles of other departments to provide coverage and keep store operational
Inspected store products for damage and obtained item replacements for customers
Answered customer questions, provided store information, and directed customers to designated store areas
Processed refunds for worn, damaged, and broken merchandise
Disseminated information to customers regarding account updates, new service additions, and promotional offers
Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized
Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments
Recommended complementary and discounted items to customers to increase sales
Tracked company inventories, moved excess stock, and arranged products to improve sales.
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