Esl Tutor Volunteer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Skill Highlights
  • a keen eye for detail, bilingual ability, proofreading, redaction, writing, data entry, tutoring, proficiency with Word, PowerPoint, Google Docs.
  • reliable, honest, trustworthy, hard worker, fast learner, eager, organized.
English, Spanish
Latin American Studies Paper Prize Winner 2017
"El significado social de ser madre joven en las comunas de Arica y Putre"
  • 200 Hour TEFL certification from the International TEFL Academy
  • Certified California Family Planning Health Worker 
  • American Red Cross: Adult and Pediatric First Aid/CPR/AED
  • 40 Hour Domestic Violence and Human Trafficking Counselor Certification
11/2017 to Current ESL Tutor Volunteer Catholic Community Services Of | Chehalis, WA,
Supervisor name and contact information:
Sandra Vasquez (Social Adjustment Counselor)
(510) 761-1946
08/2017 to 07/2018 AmeriCorps Health Educator Trudeau Memorial Center | Coventry, RI,
Supervisor name and contact information:
Sarah Timmons (Health Education Supervisor)
(619) 985-4774
03/2017 to 07/2017 Intensive Case Management Intern Oneida Indian Nation | Oneida, NY,
Supervisor name and contact information:
Sharlad Sukumuran (Intensive Case Management Specialist)
02/2017 to 07/2017 Children's Program Coordinator Ruby's Place, Inc. | City, STATE,
Supervisor name and contact information:
Pouneh Azadi (Family Clinician)
(415) 516-9144
03/2017 to 07/2018 On-Call Shelter Advocate Ruby's Place, Inc. | City, STATE,
Supervisor name and contact information:
Hellena Ruiz (Shelter Coordinator)
01/2017 to 04/2017 Literacy Tutor Volunteer Reading Partners Bay Area | City, STATE,
Supervisor name and contact information:
Devon McKnight
(336) 402-1974
08/2016 to 11/2016 Undergraduate Fall Intern Center For Gender And Refugee Studies At UC Hastings | City, STATE,
Supervisor name and contact information:
Brianna Krong (Program Associate)
(415) 581-8835
08/2015 to 11/2015 Teacher's Assistant Mission Graduates | City, STATE,
Supervisor name and contact information:  
Melissa Alvarez
07/2014 to 04/2015 Middle School Tutor Families And Youth In Transition | City, STATE,
Supervisor name and contact information:  
Antonio Taylor  
(415) 952-6602
05/2014 to 07/2014 Office Assistant Heart Of The Valley Pediatric Cardiology | City, STATE,
Supervisor name and contact information:  
Ricardo Oliveira (Office Manager)  
(925) 416-0113
Professional Overview

Health Educator 

The role of the AmeriCorps Health Educator is to provide clinical and community health education to school-based patients and their communities. I provide one-on-one health education and health coaching tailored to the individual needs of my patients and educate young people on a range of health topics including sexual and reproductive health, healthy relationships, nutrition, physical activity, and puberty. I work closely with all members of the SBHC team – the Nurse Practitioner and other medical providers, the medical assistants, mental health clinicians, and front desk staff. In addition, I facilitate a middle school peer health education group with weekly meetings on student-chosen topics, and lead health education workshops in the classroom. I also help other sites with their health fairs and their Adolescent Screening Visits, to assess the needs of the students and refer them to our services. I work in two different clinics: Fuente Wellness Center (which serves the community between the ages of 11-24 years old) and Roosevelt Health Center (which serves Roosevelt Middle School students and their families).


ESL Tutor Volunteer

Refugee Transitions is a Bay Area-based nonprofit that provides high-need, low-income newcomers with education, family engagement, and community leadership services to improve their English language, job, life, and academic skills. As a volunteer, I tutor a 17 year old girl, who is a recent newcomer from Mexico. I visit her weekly in her home to tutor her in ESL and help her with homework.


Shelter Advocate

Currently, I work as an on-call shelter advocate at Ruby's Place in Hayward, California. Ruby’s Place is a nonprofit organization founded in 1972 serving victims of domestic violence, human trafficking, and homelessness. Operating a 42-bed emergency shelter, the program comprises of a 24-hour crisis line, children’s program, therapy groups, and supportive transitional housing. As a shelter advocate, I monitor the shelter program, screen all incoming calls from the crisis line (intake of potential clients, providing referrals), assure client satisfaction (providing welcome/exit packets, processing client exits, listening to client concerns/questions/complaints), perform basic maintenance tasks (cleaning, restocking supplies and inventory), and more. I work both independently and within a team, possess an understanding of the dynamics of trauma informed care, maintain discretion of highly confidential information, am open to serving diverse populations relating to gender, religion, culture, and ethnicity, and exemplify flexibility in all situations.
Children's Program Coordinator
In this role, I assisted Ruby's Place children's program by setting up and cleaning the arts and crafts, the computer and X-box, and the snack table for the children in the shelter between the ages of 3-12 years old. I would also help sign the children in and out of the program, clean the area and organize the arts closet. Using a trauma-informed lens, I played with the children, led circle time, and assisted with the arts projects. After group, the staff would debrief on behavioral management and brainstorm ideas on how to assist individual children who were struggling with the effects of domestic violence and PTSD. 

Intensive Case Management Intern

The IRC’s ICM Program serves refugees with high barriers to self-sufficiency. The ICM program focuses on the following populations: children and adults with serious medical conditions and mental health needs, clients affected by gender-based violence, LGBTQ clients, the elderly, and single parents. The goal of the program for these clients is to reduce healthcare disparities by connecting clients to needed treatment, education, resources, and psychosocial support. Other goals of the ICM program include increasing food security and empowering clients with the tools to gain confidence in their own abilities. As an intern, I worked closely with individual clients and provided direct case management services and referrals to community resources to address the needs of the clients and their families. This included: clinic/hospital accompaniment, SSI, IHSS and other benefits applications/appeals, progress monitoring, advocacy, and referrals.


Reading Partners Volunteer

I volunteered tutoring a kindergartner in reading at Brookfield Elementary School in Oakland. Reading Partner's one-on-one tutoring model empowers students to succeed in reading with individualized, personal attention. 


CGRS Intern

As an intern at CGRS, my main job was to help the center provide much needed resources to attorneys across the country, who fight to advance the rights of women, children, and LGBTQ individuals in this country and abroad through granted asylum. My main work was to conduct individualized country research for asylum cases by creating extensive memos on particular issues in specific countries, information lawyers throughout the country use for their particular asylum cases. In addition, I tracked asylum case outcomes by contacting the lawyers who worked on previous cases, I redacted court decisions for a sponsored study the Center performed, and I performed ad-hoc Spanish translation work (which included translating research and making phone calls to Spanish-speaking clients). Interning for the center taught me to perform individual research with a high degree of responsibility and minimal supervision, in addition to keeping the confidentiality of the clients. This experience helped me gain hands-on experience in a small nonprofit work environment as well as the ability to contribute to a humble cause that defends refugee and immigrant rights. 


Teacher's Assistant

In this role, I worked with Mission Graduates in an elementary school in the Mission District in San Francisco. I assisted an after school teacher with his bilingual third grade class, focusing on tutoring in both English and Spanish.



As a tutor working with Families and Youth in Transition, I individually tutored two at-risk middle school girls with their schoolwork. My job trained me and focused on youth who were either homeless, living in a shelter, or vulnerable to eviction.
Office Assistant
In this role, I supported two physicians in a busy medical office. Expertise includes filing bills, entering new patient insurance information into the electronic medical records (EMR) system, proofreading the doctors' letters to their referring doctors, and ensuring that all the patient information was scanned and in the EMR.
Education and Coursework
Expected in 2017 Bachelor of Arts | University of San Francisco, San Francisco, CA GPA:
Graduation: May 2017 
Major: Latin American Studies   
Minors: Chemistry and Spanish Studies  
Overall GPA: 3.67
Study Abroad: Arica, Chile - Public Health, Traditional Medicine, and Community Empowerment
Thesis: El significado social de ser madre joven en las comunas de Arica y Putre

Case Report: Prolonged neuropsychiatric effects following management of chloroquine intoxication with psychotropic polypharmacy  
Authors: Nicole M. Maxwell, Remington L. Nevin, Stephen Stahl, Jerald Block, Sarah Shugarts, Alan  H. B. Wu, Stephen Dominy, Miguel Alonso Solano-Blanco, Sharon Kappelman-Culver, Christopher  Lee-Messer, Jose Maldonado and Andrew J. Maxwell

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Resume Overview

School Attended
  • University of San Francisco
Job Titles Held:
  • ESL Tutor Volunteer
  • AmeriCorps Health Educator
  • Intensive Case Management Intern
  • Children's Program Coordinator
  • On-Call Shelter Advocate
  • Literacy Tutor Volunteer
  • Undergraduate Fall Intern
  • Teacher's Assistant
  • Middle School Tutor
  • Office Assistant
  • Bachelor of Arts