Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Versatile Regional Human Resources Manager offering extensive background in HR generalist affairs, including retention and recruitment, benefits administration and records management. Organized and hardworking with outstanding multitasking and problem-solving capabilities.

  • Documentation and reporting
  • Risk mitigation planning
  • Team Leadership
  • Personnel recruitment
  • Workforce improvements
  • Strong communication skills
  • Training programs
  • Recruitment
  • Microsoft Office proficiency
  • IT support
Work History
ESL Teacher, 07/2019 - Current
Cherry Hill Public Schools Cherry Hill, NJ,
  • Attended workshops to learn about student motivation and engaging learning activities.
  • Coordinated communication between students and school administration to create effective and culturally-sensitive learning environment.
  • Assisted department head in establishing daily schedules, curriculum and ESL activities.
  • Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
  • Administered and graded tests and assignments to evaluate student progress.
  • Assigned lessons and corrected homework.
IT Consultant, 03/2016 - Current
Wipfli Llp Helena, MT,
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates, and working with legal and compliance teams.
  • Reviewed code, debugged problems and corrected issues.
  • Collaborated on all stages of systems development lifecycle, from requirements gathering to production releases.
  • Walked clients and internal staff through troubleshooting steps to resolve common software issues.
  • Liaised between multiple business divisions to improve communications.
  • Consulted with managers to formulate racial equity plans for minority hiring by city departments.
  • Orchestrated efficient large-scale software deployments, including testing features and correcting code.
  • Inspected equipment, assessed functionality and optimized controls.
  • Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
  • Adjusted software parameters to boost performance and incorporate new features.
  • Coordinated with manager's to evaluate and improve software and hardware interfaces.
  • Translated technical concepts and information into terms all parties could easily comprehend.
Accounts Payable, 06/2013 - 02/2016
Dice Fm Paris, TX,
  • Generated accounts payable reports for management review to aid in financial and business decision making.
  • Verified accuracy of accounts payable payments, resulting in 25% reduction in payment errors and check reissues.
  • Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
  • Improved accounts payable processes and achieved 30% reduction in late fees.
  • Generated financial statements and reports detailing accounts receivable status
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Kept vendor files accurate and up-to-date to expedite payment processing.
  • Disbursed petty cash by recording entries and verifying documentation.
Executive Assistant to the Chief Executive Officer, 07/2009 - 04/2013
Unicef Washington, DC,
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to smooth business operations by planning and organizing meetings and conferences, including conference calls.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation.
  • Used QuickBooks to produce monthly invoices, reports and other deliverables.
  • Managed administrative functions, including complex calendar management with focus on proper allocation of executive availability.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements.
  • Determined required job seeker qualifications for potential interview by reviewing and evaluating resume and application information.
  • Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
  • Maintained work structure by updating job requirements and job descriptions for all positions.
  • Conducted annual salary surveys and developed, analyzed and updated company salary budget.
MBA: Healthcare Administration, Expected in 06/2020
Western Governors University - Salt Lake City, UT,
Bachelor of Arts: Interdisciplinary Studies: Business Administration, Expected in 06/2019
University of Nevada - Las Vegas - Las Vegas, NV

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School Attended

  • Western Governors University
  • University of Nevada - Las Vegas

Job Titles Held:

  • ESL Teacher
  • IT Consultant
  • Accounts Payable
  • Executive Assistant to the Chief Executive Officer


  • MBA
  • Bachelor of Arts

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