er registration clerk office manager resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
I'm very skilled in the EMT-I scene of Non-Emergency transports. I have 8 years experience in transporting patients to & from Dialysis appointments, Doctor's appointments, Hospice for respite care & Hospital procedures.
Skilled at maintaining vital signs, administering oxygen, and keeping the patients as comfortable as possible. I have an ability to keep a good rapport with the family & patient.
I have 12 years of experience in billing, coding, Receptionist, managing, posting payments, triaging patients, administering shots, billing all types of Insurance. I efficient in ICD-9 coding and Meditech software. I deal with the public very well and I have a great personality. I learn computer software fast. My Etiquettes are amazing. I work well under pressure and I am a pro at multitasking.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
01/1999 to 03/2011ER Registration Clerk/Office ManagerCommon Spirit | Dickinson, ND,
Created and maintained accurate and confidential patient files.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy Appling Family Practice Medical office with 3 providers.
Prepared and sent financial statements to support bookkeeping functions.
Answered 100 average daily phone calls to schedule appointments and address patient inquiries.
Updated group medical records and technical library to support smooth office operations.
Managed physician calendar, including scheduling patient appointments and procedures.
Supervised and trained admitting, billing and collection staff.
Gathered information to file appeals for Insurance, Medicare, Medicaid, Wellcare denials and minimized inaccuracies by maintaining accurate records of approvals.
Updated patient financial information to ensure accuracy.
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Maximized office efficiency by answering more than 100 incoming calls per day to provide office information and transfer calls to desired personal.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Supported administrative and healthcare staff with skilled clerical assistance such as ordering supplies and organizing office inventories.
Called patients to schedule medical office & follow-up appointments, consistently double-checking information and availability.
Interviewed patients to collect medical information and insurance details.
Managed all administrative needs of Appling Family medical practice.
Registered patients for Lab work, X-Rays, Admission to hospital, and the ER.
At SGMA I was the Receptionist, biller, coder, triaged patients. I posted payments in the software Meditech. I obtained Prior Authorization numbers for procedures from Medicaid, Peachcare, Amerigroup, all types of insurances & Medicare. Answered phone calls, triaged patients, gave Allergy shots, called in Medication to the pharmacy per Doctor's orders. Maintained Worker's Compensation claims to get them paid and sent all required medical records to Worker's Compensation and information they needed.
I was a Medicaid biller in the business office. I maintained the appropriate authorization number on procedures and the right dates & codes and submitted them on line to the Medicaid software. If the claim was denied, I would get the denial code & troubleshoot to get the claim paid.
As the EMS Secretary, I billed Ambulance claims, insurance, Medicaid, Medicare and Worker's Compensation. Took all phone calls for Ambulance transports, and worked 911 on EMS calls. Made sure the EMT's and Paramedic's time cards were in and they were paid for the time that they worked.
Managed all administrative needs of Appling Family & SGMA medical practice.
03/2011 to 10/2014Emt-IDanbury Health Systems | Lagrangeville, NY,
Demonstrated dedication to providing quality care through continued training and education.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Evaluated patients' medical status and monitored vital signs during transit.
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
Documented all patient information, including condition or injury, treatment and medication administration.
Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
Transported patients to their dialysis treatment. Maintained vital signs to & from dialysis. Transported patients to the hospital for procedures to,be performed. Transported to & from the doctor's appointments. Comforted patients when they were in pain, administered oxygen if they were dependent on oxygen. Made sure the patients was as comfortable as possible to & from their appointments.
Trained my co-workers on the software we were using to input patient information.
02/2008 to 06/2017DSI Security/Emt-IDSI Security Services | City, STATE,
Remained level-headed and proactive during emergency situations.
Assessed emergency situations and prioritized medical care for patients.
Evaluated patients' medical status and monitored vital signs during transit.
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Provided direct patient care, including stabilizing patients and determining course of action based on triage.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Documented all patient information, including condition or injury, treatment and medication administration.
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
Demonstrated dedication to providing quality care through continued training and education.
Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
Inserted IVs and administered oral and injectable medications.
Completed emergency treatment procedures to stabilize individuals for transport.
Effectively controlled the release of proprietary and confidential information for general client lists.
Trained internal staff members on administrative processes, work instructions and procedures to facilitate consistent and seamless company operations.
As the security guard, I locked up several gates, office buildings & patrolled the RayonierAM premises periodically to detect any suspicious activity, or to ensure the guards at Gates, 1, 3, 4 & 5 and the Scale House were doing their job.
I performed Hearing test on the RayonierAM employees and did PULMONARY Function test and Fit test.
I did the inventory on the medical supplies and order the supplies we were getting low on. I washed out ears. I checked Blood sugar levels & B/P levels. I filed all the employee's files and did the return to work paperwork.
If an employee was injured, I treated them and sent them back to work if possible. If the employee was hurt bad enough I did first aide & sent them to a higher level of care which was the ER.
I assisted the Worker's Compensation Nurse in any medical, hearing test, blood drives, and wellness functions as assigned. I scanned First Aids/Recordables and Report Only PCRs to the Safety Supervisor and Assistant.
07/2016 to 08/2019Emergency Medical TechnicianMedixx Transport, LLC | City, STATE,
Developed strong rapport with other medical professionals to foster quality and efficient patient care.
Managed care in field and in-transit, including performing standard testing and administering necessary medication.
Monitored patients from scene to hospital transfer while conducting in-transit care.
Evaluated patients' medical status and monitored vital signs during transit.
Demonstrated dedication to providing quality care through continued training and education.
Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
Operated emergency vehicles with caution to keep patients, public and first responders safe.
Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
Documented all calls in reports detailing type of incident and course of treatment.
Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
Documented all patient information, including condition or injury, treatment and medication administration.
Monitored and replenished ambulance supplies, maintaining well-stocked inventory and properly functioning equipment.
Transported patients to dialysis appointments, doctor's appointments, and to hospitals for procedures. Maintained vital signs and administered oxygen if needed. Comforted the patients and made sure they were as comfortable as possible.
Education and Training
Expected in 06/1987 to to GED | Appling County Comprehensive High School, Baxley, GAGPA:
Expected in 06/1960 to to EMT-I Certificate | Emergency Medical TechnicianSoutheastern Technical College, Vidalia, GAGPA:
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