ER Registrar Resume Example
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ER REGISTRAR
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
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Experience
St. Catherine Of SienaMassapequa , NYER Registrar01/2020 to Current
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Interviewed patients to collect medical information and insurance details.
- Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
- Called patients to double-checking information and insurance.
- Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
- Updated patient financial information to ensure accuracy.
- Created and maintained accurate and confidential patient files.
- Contacted other medical facilities to confirm the correct information
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Collected patients payments for their hospital bill
Aimbridge HospitalityJonesboro , ARHotel Receptionist08/2018 to 01/2020
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
- Monitored reservations to track incoming parties and special events.
- Posted room charges such as food, liquor and telephone calls based on individual customer actions.
- Arranged special accommodations for guests to maintain optimal satisfaction
- Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Educated patrons on entertainment and sporting events in nearby areas and made reservations toestablishments, boosting local tourism.
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided key administrative support to coworkers, taking on tasks like maintenance and housekeeping during peak times.
- Input customer data using Choice Advantage software and made immediate updates to reflect room changes.
- Cultivated professional relationships with guests through active response.
- Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues.
- Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
- Worked with maintenance and housekeepers to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
- Provided property details to patrons, including dining areas, pool, spa and fitness center.
- Balanced accounts and conducted nightly audits to keep bookkeeping current.
- Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
- Counted the cash drawer and petty cash drawer
- Making frequent run to the bank for Company bank deposits
The Boar's HeadCharlottesville , VAChildcare Provider04/2016 to 04/2018
- Incorporated music and art activities to encourage creativity and expression.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Improved group and individual behavior with positive management strategies.
- Balanced schedules to provide optimal rest, play and educational periods.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children under care.
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
- Recorded information about behavior, food served and medications administered.
- Assisted children in development of social, communication and problem-solving skills.
- Kept children safe and secure at all times.
- Maintained organized and clean classroom and work areas.
- Enforced rules to teach manners and maintain safe environment.
Education and Training
High School Diploma2018Eustis- Farnam Public Schools, City
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Resume Overview
School Attended
- Eustis- Farnam Public Schools
Job Titles Held:
- ER Registrar
- Hotel Receptionist
- Childcare Provider
Degrees
- High School Diploma 2018
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