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ER Registrar Resume Example

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ER REGISTRAR
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Customer service
  • Bill payment
  • Organization
  • Team building
  • Communications
Experience
St. Catherine Of SienaMassapequa , NYER Registrar01/2020 to Current
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Interviewed patients to collect medical information and insurance details.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Called patients to double-checking information and insurance.
  • Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
  • Updated patient financial information to ensure accuracy.
  • Created and maintained accurate and confidential patient files.
  • Contacted other medical facilities to confirm the correct information
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Collected patients payments for their hospital bill
Aimbridge HospitalityJonesboro , ARHotel Receptionist08/2018 to 01/2020
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Monitored reservations to track incoming parties and special events.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Arranged special accommodations for guests to maintain optimal satisfaction
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations toestablishments, boosting local tourism.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Provided key administrative support to coworkers, taking on tasks like maintenance and housekeeping during peak times.
  • Input customer data using Choice Advantage software and made immediate updates to reflect room changes.
  • Cultivated professional relationships with guests through active response.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues.
  • Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
  • Worked with maintenance and housekeepers to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Provided property details to patrons, including dining areas, pool, spa and fitness center.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Counted the cash drawer and petty cash drawer
  • Making frequent run to the bank for Company bank deposits
The Boar's HeadCharlottesville , VAChildcare Provider04/2016 to 04/2018
  • Incorporated music and art activities to encourage creativity and expression.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Improved group and individual behavior with positive management strategies.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Secured indoor and outdoor premises to protect children under care.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
  • Recorded information about behavior, food served and medications administered.
  • Assisted children in development of social, communication and problem-solving skills.
  • Kept children safe and secure at all times.
  • Maintained organized and clean classroom and work areas.
  • Enforced rules to teach manners and maintain safe environment.
Education and Training
High School Diploma2018Eustis- Farnam Public Schools, City
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

85Good
Resume Strength
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Resume Overview

School Attended

  • Eustis- Farnam Public Schools

Job Titles Held:

  • ER Registrar
  • Hotel Receptionist
  • Childcare Provider

Degrees

  • High School Diploma 2018

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