ER Registrar Resume Example Great Plains Health

ER REGISTRAR

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Customer service
Bill payment
Organization

Team building
Communications

Experience

Great Plains HealthNorth Platte, NEER Registrar01/2020 to Current

Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Interviewed patients to collect medical information and insurance details.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Called patients to double-checking information and insurance.
Managed front office activities, including customer service, patient appointment management, billing and collections, and office administration.
Updated patient financial information to ensure accuracy.
Created and maintained accurate and confidential patient files.
Contacted other medical facilities to confirm the correct information
Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved operations by working with team members and customers to find workable solutions.
Collected patients payments for their hospital bill

Comfort Suites SpeedwayGothenburg, NEHotel Receptionist08/2018 to 01/2020

Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Monitored reservations to track incoming parties and special events.
Posted room charges such as food, liquor and telephone calls based on individual customer actions.
Arranged special accommodations for guests to maintain optimal satisfaction
Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
Handled payment processing duties and provided customers with receipts and proper bills and change.
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism.
Managed customer complaints and rectified issues to complete satisfaction.
Provided key administrative support to coworkers, taking on tasks like maintenance and housekeeping during peak times.
Input customer data using Choice Advantage software and made immediate updates to reflect room changes.
Cultivated professional relationships with guests through active response.
Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues.
Personally addressed and welcomed guests to business per day, improving overall customer service and engagement.
Worked with maintenance and housekeepers to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
Provided property details to patrons, including dining areas, pool, spa and fitness center.
Balanced accounts and conducted nightly audits to keep bookkeeping current.
Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
Counted the cash drawer and petty cash drawer
Making frequent run to the bank for Company bank deposits

Kinder HausEustis, NEChildcare Provider04/2016 to 04/2018

Incorporated music and art activities to encourage creativity and expression.
Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
Improved group and individual behavior with positive management strategies.
Balanced schedules to provide optimal rest, play and educational periods.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Secured indoor and outdoor premises to protect children under care.
Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
Assisted children in developing fine motor skills in preparation of preschool and kindergarten.
Recorded information about behavior, food served and medications administered.
Assisted children in development of social, communication and problem-solving skills.
Kept children safe and secure at all times.
Maintained organized and clean classroom and work areas.
Enforced rules to teach manners and maintain safe environment.

Education and Training

High School Diploma2018Eustis- Farnam Public Schools, Eustis, NE

Resume Overview

Companies Worked For:

Great Plains Health
Comfort Suites Speedway
Kinder Haus

School Attended

Eustis- Farnam Public Schools

Job Titles Held:

ER Registrar
Hotel Receptionist
Childcare Provider

Degrees

High School Diploma 2018

ER Registrar Resume Example

Resume Score: 80%

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