er registrar resume example with 1+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Dedicated patient access, customer service, sales professional with a high drive for a positive client experience. A self-motivated problem solver with a strong track record of attaining the best possible outcome for potential and existing clients. Fantastic attention to detail, and energetic with unsurpassed interpersonal and communication strengths.
Skills
Problem Solving
Client Service
Upselling
Exceptional customer service
Multi-tasking strength
Organization and Time Management
Cleaning and Sterilizing
Verbal and Written Communication
Customer Service
Detail-Oriented
Administrative Tasks
Adaptable and Flexible
Computer Proficience
HIPAA Compliance
Cash Handling
Medical Charting
Active Listening
Inventory Stocking
Employee Training
Education
William Carey UniversityHattiesburg, MSExpected in ā ā:Psychology - GPA:
, Expected in ā ā: - GPA:
North Pike Senior High SchoolSummit, MSExpected in 05/2014 ā āDiploma: - GPA:
Work History
St. Catherine Of Siena - ER Registrar East Hampton, NY, 02/2021 - 11/2021
Model professionalism with ethical and cultural sensitivity when interacting with patients
Accurately obtained and recorded patient medical information in terms of hippa guidelines
Proficient in quick type, excellent computer skills, fluent in medical terminology, exposed to many specialties, settings, and administrative roles
Multitask a variety of administrative duties including operating high volume telephone calls, collect co payments accordingly in fast pace environment
Contribute to a team effort to ensure patient satisfaction, while helping to obtain office organization
Processed insurance approval forms for scheduled procedures and office visits.
Exceeded department-specific productivity standards, collection targets, quality audit scores for accuracy productivity and collection standards for registrations and insurance verifications.
Issued receipts and completed cash balance sheets in specified areas.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Carried out front office duties utilizing data entry skills in framework of medical database.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Obtained payments from patients and scanned identification and insurance cards.
Answered phone calls and messages for a numerous amount of physicians in the hospital medical facility, as well as handling patient inquiries.
Registered and verified patient records before triage with most up-to-date information.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Spectrum Health - Sales Associate Wayland, MI, 10/2020 - 08/2021
Provided positive first impressions to welcome existing, new and potential customers.
Engaged with customers to effectively build rapport and lasting relationships.
Meticulously handled POS transactions including credit/debit cards, cash, returns, and refunds to ensure accurate cash flow, totaling $1500-2000 per shift.
Processed returns of merchandise and assisted customers with other selections.
Increased sales by offering advice on purchases and promoting additional products.
Processed $6500 weekly sales leading to a 31% revenue.
Organized shelves to maintain store visual appeal, and engage customers.
Answered customer questions with knowledge regarding product performance.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Loaded and unloaded merchandise using ladder and pallet jack.
Spectrum Health - Sales Associate Berrien Springs, MI, 09/2019 - 03/2020
Offered extensive knowledge of apparel and accessories while making personal recommendations.
Utilized unique selling tactics to demonstrate the benefits of purchasing the store credit card and/or customer rewards program to meet sale goals and improve customer loyalty.
Anticipated customer needs, improving shopping experiences by provided them with high quality service to increase sales revenue.
Guided customers through the process of successfully finding their ideal styles.
Actively informed customers of latest sales and loyalty program.
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific (seasonal) merchandise.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Increased sales by offering advice on purchases and promoting additional products.
Applied security and loss prevention training toward recognizing risks and reducing store theft.
Uno Pizzeria & Grill - FOH Team Member Smithfield, RI, 08/2019 - 12/2019
Established welcoming atmosphere by greeting each guest warmly, resulting in developing loyal clientele.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Disinfected frequently touched between guests to minimize infection risks, according to company policies of health and sanitation regulations.
Displayed enthusiasm and promoted excellent service to customers.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Memorized over 30 menu items, maintained thorough menu knowledge of rotating specials to sufficiently answer questions & give customized recommendations to guests regarding menu item ingredients.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals during high volume, fast paced operations.
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