LiveCareer-Resume

Epic Physician Trainer resume example with 1+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Experienced EMR consultant with in-depth knowledge and expertise in consulting with medical professionals. Completed Cerner PowerChart Ambulatory & Acute Certification Program in Kansas City, MO in September 2017. Experienced Informatics Specialist with Go-Live implementation experience, specializing in Inpatient, Ambulatory, PowerChart, ClinDoc, Orders, and Cadence support and more. Strong understanding of hospital environment and workflows and great written & verbal communication teaching skills with unwavering integrity and work ethic. Qualifications include Go-Live Support, Physician Support, Activation Consulting, At-the Elbow and End User Support and Training.
Skills
  • PowerChart
  • PowerNote​​ 
  • PathNet
  • SurgiNet
  • CPOE
  • Medication Reconciliation
  • Inpatient
  • Ambulatory
  • Cadence
  • Inbasket
  • ClinDoc
  • ASAP
Experience
Epic Physician Trainer, 11/2017 - 12/2017
Children's Hospital Of Nevada At UMC City, STATE,
  • Provided clinical support to physicians, nurses, unit clerks and case managers in the Trauma Pediatrics and PICU (Pediatrics ICU)
  • Collaborated with super users and analysts to report and resolving technical issues
  • Provided instruction to unit clerks and case managers in how to bed (transfer/room) patients and enlistcharges
  • Supported physicians and nurses in using their Navigator tab for ADT (Admission, Transfer and Discharge)
  • Assisted providers with customizing their preference list and order sets and helped to customize their OrderSets, SmartPhrases, and Templates
  • Instructed nurses on how to navigate medication administration through the MAR
  • Assisted physicians with CPEO and notewriter in documenting progress notes, consults, HPI and more
  • Supported to physicians on how to access and do consult orders
  • Escalated technical issues to the Epic Command Center
Cerner Specialist Trainer & Adoption Coach, 09/2017 - 11/2017
Madigan Army Medical Center City, STATE,
  • Currently support clinical staff in the Chiropractic and Embedded Behavioral Health Clinic
  • Train psychologist, social workers, chiropractor, and nurse practitioners to review and chart medical records for active military patient personal
  •  
  •  
  •  
  •  
  • Train on workflow accuracy and patient completion as required by MHS Genesis
  • Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
  • Provided assistance with creating charting tools i.e. Manage Autotext
  • Assisted in additional diagnosis code searches in support of unspecified existing diagnoses
  • Assisted detailed training with communication in the Message Center and clinical phone messages for providers.
  • Maintained an organized logging system for tracking behavioral test results.
  • Assisted nurses and physicians with building preference lists
  • Provided support in troubleshooting technical issues

Epic Credentialed Trainer ClinDoc/CPEO, 04/2017 - 07/2017
Mayo Clinic, Internal Medicine Dept. City, STATE,
  • Credentialed Trainer for ClinDoc/CPOE
  • Instructed physicians on how to view comprehensive patient records 
  • Provided extensive classroom training to end users, using appropriate curriculum, lessons, and training materials
  • Conducted proficiency assessments and evaluations
  • Provided trouble-shooting supported through identifying issues and continuous quality improvement activities
  • Provide feedback on additional end user learning needs
  • Responsibility also included classroom logistics including set-up, materials, supplies and equipment
  • Provided classroom training to end users of assigned applications using orders curriculum, lessons, and training materials provided by the organization's principal trainers
  • Conducted personalization labs, and advance training for end users. 
  • Instructed nurses on how to reconcile medications orders Provided assistance with creating charting tools i.e. SmartLists, SmartPhrases, and SmartLinks
  • Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
  • Provided elbow support to clinicians and nursing staff Assisted physicians and nurse with CPOE
  • Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
  • Assisted nurses and physicians with building preference lists
  • Supported physicians and nurses in using their Navigator tab for ADT (Admission, Transfer and Discharge)
  • Assisted providers with customizing their preference list and order sets and helped to customize their SmartPhrases, and Templates
  • Instructed nurses on how to navigate medication administration through the MAR
  • Assisted physicians with CPEO and notewriter in documenting progress notes, consults, HPI and more
  • Provided support in troubleshooting technical issues

Epic Ambulatory Go Live Consultant, 04/2017 -
Wellspan Health Systems City, STATE,
  • Supported multiple end users (26) in the Operating Room 
  • Directed surgeons and anesthesiologists through phases of care and navigators
  • Assisted anesthesiologist and ObGyn physicians on grease boards
  • Trained physicians with patient scheduling regarding pre-operative and post-operative testing
  • Instructed physicians on how to view comprehensive patient perspective throughout the perioperative periods
  • Collaborated with super users and analysts to report and resolving technical issues
  • Provided instruction to unit clerks and case managers in how to bed (transfer/room) patients and enlist charges
  • Supported physicians and nurses in using their Navigator tab for ADT (Admission, Transfer and Discharge)
  • Assisted providers with customizing their preference list and order sets and helped to customize their SmartPhrases, and Template in note writing process ​​
Cerner Clinical Physician Trainer, 2017 - 02/2017
Dignity Health & Sister Mary Philippa Clinic City, STATE,
  • Supported Cerner Ambulatory in multiple clinic with complex clinic environments.
  • Assisted in customization and clinical process.
  • Provided advanced workflow knowledge for the providers, nurses, Ancillary and front desk staff.
  • Supported successful adoption of workflow readiness that would lead to added value performance.
  • Instituted a complete understanding of system design and customization
Cerner Clinical Physician Trainer , 05/2016 - 10/2016
Dignity Health City, STATE,
  • Delivered training to physicians and support staff for Inpatient and PCA
  • Engaged in daily assessment report to project teams leads
  • Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
  • Provided advanced workflow knowledge for the providers, nurses, Ancillary and front desk staff.
  • Concentrated on successful adoption of workflow readiness that would lead to added value performance.
  • Supported technicians on how to record past exams procedure and how to verify orders advised nurses in
  • Documentation use, and MAR documentation
Epic Go Live Consultant, 04/2016 - 05/2016
Elmhurst Hospital Center Wave1 City, STATE,
  • Assisted providers in building and using macros
  • Helped nurses and physicians navigated there smart phrases to enhanced their efficiency tasks
  • Provided support to physicians in order entry and clinical documentation
  • Helped nurses navigate their tip sheets to help end users document specific activities during go live
  • Instructed physicians on how to do medication reconciliation during admission and discharge
  • Assisted physicians on how to look up reports and X-ray results
  • Provided elbow support for various physicians and nurses on building their personal preference list
  • Supported nursing staffs and physicians on how to use charting tool.
Epic Inpatient Elbow Support/Trainer, 01/2016 - 02/2016
University Of Texas MD Anderson Cancer Center City, STATE,
  • Provided training and instruction to physicians, nurses and clinical staff on Epic's Inpatient module
  • Proficient in using PLY environments to train end users and super users
  • Instructed physicians with CPOE module (Orderset, Note writer, smartphrases)
  • Provided instruction and support to physicians in how to look up reports and immediate X-ray results from patients
  • Assisted nurses with note writer tools, documentation flowsheets, Care Plan, Admission/Discharge
  • Instructed physicians with the setup and creating of their patient and preference lists, and Order Sets
  • Assisted all physicians with managing their various In-Baskets i.e.
  • Quick Actions, In-Baskets Attachments Thoroughly assisted with setting up charting tools i.e. SmartPhrases, SmartTexts, SmartLinks and SmartLists
Cerner Support Specialist, 05/2015 -
Wolfson Children's Hospital & Baptist Hospital Medical Center City, STATE,
  • Provided Cerner support to Operating Room staff 
  • Provided instruction for SurgiNet implementation
  • Provided direct support with PathNet, Documentation and scanning
  • Provided support to Phases of Care: PreOp, IntraOp and PostOp to Providers and Nurses
  • Supported and worked with project team to help implement, maintain, and improve the EMR Implementation process to clinical staff 
Epic Ambulatory and Cadence Physician Go Live Consultant, 04/2015 -
UNC Health Systems Granite Falls Pediatrics City, STATE,
  • Provided elbow assistance to front desk staff on chart abstraction, registration, and scheduling
  • Provided elbow support to M.A's, physicians and nurses to understand their workflow
  • Helped front desk staffs on how to print After Visit Summary's for patient at checkout point
  • Provided support to physicians on accessing and doing referrals to external practitioners
  • Scheduled one on one training for the physicians, RNs, MA's and PSR's
  • Assisted physicians and nurses to build their preference lists
  • Reporting on technical issues to the command center
Cerner Support Specialist, 03/2015 -
Dignity Health Sierra Nevada City, STATE,
  • Provided physician, nurse and front desk user support training support
  • Trouble shot technical issues to the command center
  • Provided support in Med-Surg/Telemetry ICU and Maternity
  • Supported various Cerner programs such as FirstNet and PathNet
  • Supported and worked with project team to help implement, maintain, and improve the EMR Implementation process to clinical staff
Epic Credentialed Trainer Atlantic Health, 12/2014 - 03/2015
Atlantic Health System City, STATE,
  • EPIC credentialed in Ambulatory
  • Identified implementation concerns & presented solutions
  • Performed classroom and small group training for ambulatory staff
  • Worked on team in refining lesson plans
  • Produced classroom aids, learning assessments and re-taught sessions
  • Provided classroom training to end users, using appropriate curriculum, lessons, and training materials
  • Administered proficiency assessments and evaluation processes
  • Educated providers and nurses on how to navigate their Inbasket, respond to incoming results and updating the patients' EMR Instructed clinicians and nurse with Clindoc, notewriters tools, care plan and flow sheet documentation
  • Supported end users on chart documentation Instructed physicians and nurse in utilizing HPI (history of present illness), ROS (review of system) and the populated progress note
  • Assisted the front desk on registering new patients, scheduling patients with a provider
  • Educated the front desk on how to schedule a patient from a previous appointment
  • Assisted physicians and nurses on how to view provider schedule and complete workflow
Epic Ambulatory Go Live Activation Consultant, 05/2014 - 07/2014
AdvantageCare Physicians City, STATE,
  • Provided elbow-to-elbow support to end users and super users in Physical Therapy, Ophthalmology and Dermatology and Lab department
  • Assisted with lab reports and helped physicians with filter tabs indicating future lab reports
  • Able to assist with charting and abstracting patients
  • Helping nurses and physicians navigate through InBasket and preference list
  • Updated technical issues to the command center
Highlights
Go-Live, go live, Cadence, macros, dictation, documentation, filing, instruction, notes, MAR, Clinical Support, Medical terminology, progress note, In Basket, optimization, progress, Order Entry, scheduling, technical support, troubleshooting technical issues, urgent care, workflow, NoteWriter, lab order, letters
Education and Training
Bachelor of Arts: Mathematics and French Literature, Expected in 2014
-
Loyola Marymount University - Los Angeles, CA
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Loyola Marymount University

Job Titles Held:

  • Epic Physician Trainer
  • Cerner Specialist Trainer & Adoption Coach
  • Epic Credentialed Trainer ClinDoc/CPEO
  • Epic Ambulatory Go Live Consultant
  • Cerner Clinical Physician Trainer
  • Cerner Clinical Physician Trainer
  • Epic Go Live Consultant
  • Epic Inpatient Elbow Support/Trainer
  • Cerner Support Specialist
  • Epic Ambulatory and Cadence Physician Go Live Consultant
  • Cerner Support Specialist
  • Epic Credentialed Trainer Atlantic Health
  • Epic Ambulatory Go Live Activation Consultant

Degrees

  • Bachelor of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: