Epic Physician Trainer resume example with 1+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Experienced EMR consultant with in-depth knowledge and expertise in consulting with medical professionals. Completed Cerner PowerChart Ambulatory & Acute Certification Program in Kansas City, MO in September 2017. Experienced Informatics Specialist with Go-Live implementation experience, specializing in Inpatient, Ambulatory, PowerChart, ClinDoc, Orders, and Cadence support and more. Strong understanding of hospital environment and workflows and great written & verbal communication teaching skills with unwavering integrity and work ethic. Qualifications include Go-Live Support, Physician Support, Activation Consulting, At-the Elbow and End User Support and Training.
Skills
PowerChart
PowerNote
PathNet
SurgiNet
CPOE
Medication Reconciliation
Inpatient
Ambulatory
Cadence
Inbasket
ClinDoc
ASAP
Experience
Epic Physician Trainer, 11/2017 - 12/2017 Children's Hospital Of Nevada At UMC – City, STATE,
Provided clinical support to physicians, nurses, unit clerks and case managers in the Trauma Pediatrics and PICU (Pediatrics ICU)
Collaborated with super users and analysts to report and resolving technical issues
Provided instruction to unit clerks and case managers in how to bed (transfer/room) patients and enlistcharges
Supported physicians and nurses in using their Navigator tab for ADT (Admission, Transfer and Discharge)
Assisted providers with customizing their preference list and order sets and helped to customize their OrderSets, SmartPhrases, and Templates
Instructed nurses on how to navigate medication administration through the MAR
Assisted physicians with CPEO and notewriter in documenting progress notes, consults, HPI and more
Supported to physicians on how to access and do consult orders
Escalated technical issues to the Epic Command Center
Cerner Specialist Trainer & Adoption Coach, 09/2017 - 11/2017 Madigan Army Medical Center – City, STATE,
Currently support clinical staff in the Chiropractic and Embedded Behavioral Health Clinic
Train psychologist, social workers, chiropractor, and nurse practitioners to review and chart medical records for active military patient personal
Train on workflow accuracy and patient completion as required by MHS Genesis
Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
Provided assistance with creating charting tools i.e. Manage Autotext
Assisted in additional diagnosis code searches in support of unspecified existing diagnoses
Assisted detailed training with communication in the Message Center and clinical phone messages for providers.
Maintained an organized logging system for tracking behavioral test results.
Assisted nurses and physicians with building preference lists
Provided support in troubleshooting technical issues
Epic Credentialed Trainer ClinDoc/CPEO, 04/2017 - 07/2017 Mayo Clinic, Internal Medicine Dept. – City, STATE,
Credentialed Trainer for ClinDoc/CPOE
Instructed physicians on how to view comprehensive patient records
Provided extensive classroom training to end users, using appropriate curriculum, lessons, and training materials
Conducted proficiency assessments and evaluations
Provided trouble-shooting supported through identifying issues and continuous quality improvement activities
Provide feedback on additional end user learning needs
Responsibility also included classroom logistics including set-up, materials, supplies and equipment
Provided classroom training to end users of assigned applications using orders curriculum, lessons, and training materials provided by the organization's principal trainers
Conducted personalization labs, and advance training for end users.
Instructed nurses on how to reconcile medications orders
Provided assistance with creating charting tools i.e. SmartLists, SmartPhrases, and SmartLinks
Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
Provided elbow support to clinicians and nursing staff
Assisted physicians and nurse with CPOE
Navigated educational training content for knowledge in non-clinical and clinical workflows and terminology
Assisted nurses and physicians with building preference lists
Supported physicians and nurses in using their Navigator tab for ADT (Admission, Transfer and Discharge)
Assisted providers with customizing their preference list and order sets and helped to customize their SmartPhrases, and Templates
Instructed nurses on how to navigate medication administration through the MAR
Assisted physicians with CPEO and notewriter in documenting progress notes, consults, HPI and more
Provided support in troubleshooting technical issues
Epic Ambulatory Go Live Consultant, 04/2017 - Wellspan Health Systems – City, STATE,
Supported multiple end users (26) in the Operating Room
Directed surgeons and anesthesiologists through phases of care and navigators
Assisted anesthesiologist and ObGyn physicians on grease boards
Trained physicians with patient scheduling regarding pre-operative and post-operative testing
Instructed physicians on how to view comprehensive patient perspective throughout the perioperative periods
Collaborated with super users and analysts to report and resolving technical issues
Provided instruction to unit clerks and case managers in how to bed (transfer/room) patients and enlist charges
Supported physicians and nurses in using their Navigator tab for ADT (Admission, Transfer and Discharge)
Assisted providers with customizing their preference list and order sets and helped to customize their SmartPhrases, and Template in note writing process
Cerner Clinical Physician Trainer, 2017 - 02/2017 Dignity Health & Sister Mary Philippa Clinic – City, STATE,
Supported Cerner Ambulatory in multiple clinic with complex clinic environments.
Assisted in customization and clinical process.
Provided advanced workflow knowledge for the providers, nurses, Ancillary and front desk staff.
Supported successful adoption of workflow readiness that would lead to added value performance.
Instituted a complete understanding of system design and customization
Cerner Clinical Physician Trainer , 05/2016 - 10/2016 Dignity Health – City, STATE,
Delivered training to physicians and support staff for Inpatient and PCA
Engaged in daily assessment report to project teams leads
Assisted pre-op nurses on how to understand workflow, documenting procedure time, and administering medications
Provided advanced workflow knowledge for the providers, nurses, Ancillary and front desk staff.
Concentrated on successful adoption of workflow readiness that would lead to added value performance.
Supported technicians on how to record past exams procedure and how to verify orders advised nurses in
Documentation use, and MAR documentation
Epic Go Live Consultant, 04/2016 - 05/2016 Elmhurst Hospital Center Wave1 – City, STATE,
Assisted providers in building and using macros
Helped nurses and physicians navigated there smart phrases to enhanced their efficiency tasks
Provided support to physicians in order entry and clinical documentation
Helped nurses navigate their tip sheets to help end users document specific activities during go live
Instructed physicians on how to do medication reconciliation during admission and discharge
Assisted physicians on how to look up reports and X-ray results
Provided elbow support for various physicians and nurses on building their personal preference list
Supported nursing staffs and physicians on how to use charting tool.
Epic Inpatient Elbow Support/Trainer, 01/2016 - 02/2016 University Of Texas MD Anderson Cancer Center – City, STATE,
Provided training and instruction to physicians, nurses and clinical staff on Epic's Inpatient module
Proficient in using PLY environments to train end users and super users
Instructed physicians with CPOE module (Orderset, Note writer, smartphrases)
Provided instruction and support to physicians in how to look up reports and immediate X-ray results from
patients
Assisted nurses with note writer tools, documentation flowsheets, Care Plan, Admission/Discharge
Instructed physicians with the setup and creating of their patient and preference lists, and Order Sets
Assisted all physicians with managing their various In-Baskets i.e.
Quick Actions, In-Baskets Attachments
Thoroughly assisted with setting up charting tools i.e. SmartPhrases, SmartTexts, SmartLinks and
SmartLists
Cerner Support Specialist, 05/2015 - Wolfson Children's Hospital & Baptist Hospital Medical Center – City, STATE,
Provided Cerner support to Operating Room staff
Provided instruction for SurgiNet implementation
Provided direct support with PathNet, Documentation and scanning
Provided support to Phases of Care: PreOp, IntraOp and PostOp to Providers and Nurses
Supported and worked with project team to help implement, maintain, and improve the EMR Implementation process to clinical staff
Epic Ambulatory and Cadence Physician Go Live Consultant, 04/2015 - UNC Health Systems Granite Falls Pediatrics – City, STATE,
Provided elbow assistance to front desk staff on chart abstraction, registration, and scheduling
Provided elbow support to M.A's, physicians and nurses to understand their workflow
Helped front desk staffs on how to print After Visit Summary's for patient at checkout point
Provided support to physicians on accessing and doing referrals to external practitioners
Scheduled one on one training for the physicians, RNs, MA's and PSR's
Assisted physicians and nurses to
build their preference lists
Reporting on technical issues to the command center
Cerner Support Specialist, 03/2015 - Dignity Health Sierra Nevada – City, STATE,
Provided physician, nurse and front desk user support training support
Trouble shot technical issues to the command center
Provided support in Med-Surg/Telemetry ICU and Maternity
Supported various Cerner programs such as FirstNet and PathNet
Supported and worked with project team to help implement, maintain, and improve the EMR Implementation process to clinical staff
Epic Credentialed Trainer Atlantic Health, 12/2014 - 03/2015 Atlantic Health System – City, STATE,
Performed classroom and small group training for ambulatory staff
Worked on team in refining lesson plans
Produced classroom aids, learning assessments and re-taught sessions
Provided classroom training to end users, using appropriate curriculum, lessons, and training materials
Administered proficiency assessments and evaluation processes
Educated providers and nurses on how to navigate their Inbasket, respond to incoming results and
updating the patients' EMR
Instructed clinicians and nurse with Clindoc, notewriters tools, care plan and flow sheet documentation
Supported end users on chart documentation Instructed physicians and nurse in utilizing HPI (history of
present illness), ROS (review of system) and the populated progress note
Assisted the front desk on registering new patients, scheduling patients with a provider
Educated the front desk on how to schedule a patient from a previous appointment
Assisted physicians and nurses on how to view provider schedule and complete workflow
Epic Ambulatory Go Live Activation Consultant, 05/2014 - 07/2014 AdvantageCare Physicians – City, STATE,
Provided elbow-to-elbow support to end users and super users in Physical Therapy, Ophthalmology and
Dermatology and Lab department
Assisted with lab reports and helped physicians with filter tabs indicating future lab reports
Able to assist with charting and abstracting patients
Helping nurses and physicians navigate through InBasket and preference list
Updated technical issues to the command center
Highlights
Go-Live, go live, Cadence, macros, dictation, documentation, filing, instruction, notes, MAR, Clinical Support, Medical terminology, progress note, In Basket, optimization, progress, Order Entry, scheduling, technical support, troubleshooting technical issues, urgent care, workflow, NoteWriter, lab order, letters
Education and Training
Bachelor of Arts: Mathematics and French Literature, Expected in 2014 - Loyola Marymount University - Los Angeles, CA GPA:
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Resume Overview
School Attended
Loyola Marymount University
Job Titles Held:
Epic Physician Trainer
Cerner Specialist Trainer & Adoption Coach
Epic Credentialed Trainer ClinDoc/CPEO
Epic Ambulatory Go Live Consultant
Cerner Clinical Physician Trainer
Cerner Clinical Physician Trainer
Epic Go Live Consultant
Epic Inpatient Elbow Support/Trainer
Cerner Support Specialist
Epic Ambulatory and Cadence Physician Go Live Consultant