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epic credentialed trainer resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Motivated Credentialed Epic Trainer excited to develop successful training plans that meet the Healthcare systems and employee needs. Accustomed to collaborating with managers to hone in on unique requirements. Prepared to bring an in-depth understanding of the EMR software and workflows for Provider Ambulatory, Provider Inpatient/Surgeon and Anesthesia. Ready to apply over 10-years experience to a challenging long-term position.

Skills
  • Subject Matter Expert - Credentialed EPIC modules - Provider Ambulatory, Inpatient and Optime Surgeon and Anesthesia, Cogito, HIM, Identity, and ClinDoc
  • Technical Presentations - Large Group, Small Group, 1:1, Auditorium, In Classroom, Webex and Zoom
  • Orientation and Onboarding
  • New Installations
  • ‍Team Exercises
  • Creative Solution Development
  • Customer Satisfaction
  • Program Monitoring and Tracking
  • Technical Support and Assistance
  • Training material development
  • Public speaking
  • Classroom expertise
Work History
Epic Credentialed Trainer, 05/2020 to Current
Gw Medical Faculty AssociatesGermantown, MD,
  • Liaised between executives and providers while facilitating smooth communications and successfully achieving pro-active stance to bring favorable impression of Epic and Health Informatics team.
  • Trained and mentored 247 newly credentialed providers, while continually supporting 750 physicians currently on staff.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals resulting in achieving Epic's Honor Roll Status.
  • Provided Ambulatory Training f MHG – Cancer Center & Cardiovascular Consultants
  • Creation and Completion of Cherwell Tickets. Re-simulate errors in SUP for troubleshooting.
  • Creation of Cogito Reports for Providers and Billing - Reporting workbench and Crystal Reports.
Epic Credentialed Trainer, 05/2019 to 04/2020
Gw Medical Faculty AssociatesWashington, DC,
  • Conducted Manager Fairs for discussing curriculum to encourage buy in for appropriate end user enrollment
  • Trained executives, department directors, nursing managers Epic Cogito Reporting 100 & 200 Classes resulting in 900+ employees trained across all BSW facilities
  • Conducted Drop-in sessions for customization of reports after Go-Live
  • Reviewed curricula and written tests for Cogito and Inpatient modules training courses.
  • Credentialed Trainer supporting – Epic Orders – Inpatient, Neonatology, Consult Only, Surgeon, and Nephrology
  • Login Labs for verification of end users correct SER record.
  • Reporting Enrollment thru Cornerstone
  • Reporting of Debriefing for STS trainers – including Coaching and Mentoring sessions to improve training skills
Epic Credentialed Trainer, 04/2011 to 04/2019
Gw Medical Faculty AssociatesArlington, VA,

Conducted training and continued support for 2500+ Providers, nursing and support staff to effectively document within the patient chart using Epic, Cerner EMR systems.

Ambulatory CT Physician & Nursing Staff

  • Ardent UKH St. Francis – Topeka
  • Stanford Health Care – Palo Alto
  • Miami University – Miami, FL
  • Hackensack University Medical Center – Meridian
  • Novant Presbyterian Medical Center, Charlotte, NC
  • Adventist Health Sonora Regional Medical Center, Senora, CA
  • Duke University, Durham, NC
  • University of Illinois – Chicago, IL Genesis Health Care Systems, Zanesville, OH
  • Catholic Health Partners,
  • Cleveland Clinic Hospitals Cleveland, Ohio

Inpatient CT Physician, Nursing & Support Staff

  • Miami University – Miami, FL
  • Parkview Medical Center Dekalb Regional Medical Center
  • UPENN – Philadelphia, PA
  • Cottage Health – Santa Barbara, California
  • Denver Health- Denver, Colorado
  • Wake Forest Baptist Hospital – Winston – Salem, NC
  • Leigh Valley Health – Allentown, Pennsylvania
  • Presbyterian Health – Albuquerque, New Mexico
  • Sutter Health - Auburn, Lakeport, San Francisco
  • Baptist Health Systems, Birmingham, AL
  • Asante Health Systems, Grants Pass, OR
  • New Hanover – Wilmington, NC
  • Cedars Sinai Medical Center Trainer Los Angeles, CA
  • Adventist Hospitals Shady Grove Rockville, MD
  • Cleveland Clinic Hospitals Cleveland, Ohio

Coordinator for Training Events / HIM / Ambulatory/Inpatient

  • University of Maryland Medical System –Baltimore, MD
  • Reading Health Systems, Reading, PA - 171 Resources
  • Bassett Health Systems, Cooperstown, NY - 70 Resources
  • Texas Health Resources - various cities - 55 Resources
Founder of Adult CEP/Instructor Medical Coding, 08/2007 to 06/2012
R. G. Drage Technical Career CenterCity, STATE,
  • Developed and maintained courteous and effective working relationships.
  • Used Microsoft Word and other software tools to create documents and other communications focused on lesson plans/lectures for Medical Coding and Billing.
  • Conducted lectures/presentations for Medical Coding & Billing, Medical Terminology
  • Coaching and mentoring for obtaining Certified Professional Coder licensure 150+
Education
Associate of Arts: Health Information Technology, Expected in 06/2011 to Cuyahoga Community Corp College - 4400 Richmond Rd. Warrensville Heights, Ohio 44128,
GPA:
  • Completed Midwest Consortium Program - Certified Heathcare Technology Specialist - Trainer (CHTS-TR)
  • Promoted the HIT program for future enrollments by sharing personal growth and successes
Associate of Arts: Medical Insurance Coding, Expected in 06/2006 to Stark Technical College - 6200 Frank Ave., NW North Canton Ohio 44720,
GPA:

Completed Certificate Medical Coding and Billing

Accounting and Finance Associates Degree Program

High School Diploma: , Expected in 06/1984 to Timken Senior High School - 521 Tuscarawas St. W. Canton, Ohio 44702,
GPA:

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Resume Overview

School Attended

  • Cuyahoga Community Corp College
  • Stark Technical College
  • Timken Senior High School

Job Titles Held:

  • Epic Credentialed Trainer
  • Epic Credentialed Trainer
  • Epic Credentialed Trainer
  • Founder of Adult CEP/Instructor Medical Coding

Degrees

  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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