Versatile and solutions-oriented Business Analyst with expertise over four years experience in specialty workflow and process analysis, Epic build, Epic integrated testing, and end user training. Experience in large integrated, academic organizations.
Application Coordinator responsible for ongoing support and optimization of the Epic software post-live. Core Team Member for the Big Bang implementation of EpicCare Ambulatory locally branded as ERecord; the single largest project for the University of Rochester Medical Center. Personally responsible for nine medical specialties ensuring all functional and process requirement integration into Epic.
Developed and led classroom and interactive learning mediums for the University of Rochester's Allscripts EHR implementation prior to Epic. As one of only two trainers, developed all materials, created computer based training modules, and published training updates.
Processed requisitions from various medical establishments through SoftVisor™ billing software and advanced knowledge of medical diagnosis codes from the ICD-9 code index. Researched and reported standardization problems back to clients for adherence to insurance requirements.
Provided a support system to at-risk youths giving them the opportunity to rehabilitate in a stable living environment. Acted as a role model demonstrating proper resolution skills. Served as a liaison between parents, social workers, and other residents while aiding in the development of individualized treatment plans for the clients.
Graduated Cum Laude
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