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Environmental Services Housekeeper resume example with 8+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Hardworking Environmental Services Housekeeper with background in medical housekeeping services and strong work ethic. Managed housekeeping team in large hospital complex for 5 years. Excellent communications skills and high cleanliness standards leading to outstanding results.

Skills
  • Excellent communication and written
  • Infection Control and Aseptic Procedures
  • Specimen Labeling Procedures
  • Recording Data
  • HIPAA
  • Drawing Blood
  • Blood Specimen Storage
  • HIPAA Compliance
  • Specimen Collection
  • Patient Care
  • Phlebotomy
  • Quality Control Guidelines
  • Medical Records Management
  • Time management
  • Sample and specimen collection
  • CDC Sanitation Guidelines
  • Health Standards Compliance
  • Rug and Carpet Cleaning
  • Room and Public Space Cleaning
  • Chemical Cleaners
  • COVID-19 Safety Procedures
  • Team Support and Collaboration
  • Hospitality Environments
  • Wall and Ceiling Cleaning
  • Stocking Bathrooms
  • Cart Stocking and Organization
  • Floor Cleaning, Polishing and Waxing
  • Hazardous Chemicals
  • Hospital Standards
  • Workflow Efficiency
  • OSHA Standards
  • Bathroom Servicing
  • Environmental Planning
  • Infection Control Policies
Work History
10/2021 to Current Environmental Services Housekeeper Cancer Treatment Centers Of America | Philadelphia, PA,
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Practiced established infection control methods to reduce risks to patients, families and medical staff.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
  • Operated electronic backpack vacuums and floor sweepers.
  • Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
08/2016 to 10/2020 Customer Service Representative Ameripride Services, Inc. | Novato, CA,
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Delivered comprehensive tax documentation required for accurate individual and corporate returns.
  • Made determinations and used sound judgment to resolve taxpayer disputes and delinquency issues.
  • Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation.
  • Maintain records for each case, including contacts, telephone numbers, and actions taken.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns and Enter tax return information into computers for processing.
07/2013 to 08/2016 Environmental Services Housekeeper Cancer Treatment Centers Of America | Racine, WI,
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
  • Replaced pharmacy waste, sharps and biohazard containers when full to decrease risks to hospital staff, patients and families.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
  • Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Education
Expected in 06/2010 High School Diploma | University Of High School, Philadelphia, PA, GPA:
Certifications
  • PT - Phlebotomy Technician
  • Certified First Aid Safety /CPR

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Resume Overview

School Attended

  • University Of High School

Job Titles Held:

  • Environmental Services Housekeeper
  • Customer Service Representative
  • Environmental Services Housekeeper

Degrees

  • High School Diploma

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