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Environmental Services Housekeeper Resume Example

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ENVIRONMENTAL SERVICES HOUSEKEEPER
Professional Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Work History
Company Name - Environmental Services HousekeeperCity, State12/2020 - Current
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
  • Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
  • Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, bio hazards, and other harmful substances.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Kept building entryway glass clean and polished for professional presentation.
  • Removed hazardous and medical waste from exam rooms, treatment rooms and surgery suites tominimize risks to patients and medical personnel.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways
Company Name - ReceptionistCity, State01/2020 - 12/2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered and quickly redirected up to 50 calls per 10 minutes.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Aggregated and prepared documentation and reports for office meetings, distribution, and filing.
  • Oversaw inventory activities ,including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Greeted visitors, assessed needs and directed to appropriate personnel
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions
  • Answered and directed incoming calls using multi-line telephone system
Company Name - Sales Floor/Stock Room AssociateCity, State11/2017 - 11/2020
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Managed timely and effective replacement of damaged or missing products.
  • Shelved new and returned inventory according to proper storage procedures.
  • Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom, and store near shift close.
  • Read and adhered to supervisor instructions and printed pull sheets
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items
Company Name - Patient Safety AttendantCity, State11/2017 - 06/2019
  • Gathered dietary information, assisted with feeding, and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Offered immediate assistance in emergency and routine paging situations evaluate needs and deliver care.
  • Responded to patient emergencies with immediate care and notified clinicians provide comprehensive assistance.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Transported elderly patients to and from facilities and performed essential ambulatory care.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Company Name - Patient Care TechnicianCity, State01/2019 - 06/2019
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Assisted doctors, nurses and support staff with preparation for and conducting patient procedures.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Collected lab specimens in adherence with safety protocols for patient tests.
Skills
  • Excellent communication skills and writing
  • Effective Team Player
  • Customer and Service
  • Resolution orientated.
  • Problem solver
  • Inventory management
  • Receiving support
  • Order Fulfillment
  • Inbound and Outbound Calling
  • Administrative support
  • Money handling abilities
  • Strategic sales knowledge
  • Professional telephone demeanor
  • Good listening skills
  • Multi-line phone talent
  • Staff education and training
  • Creative problem solving
  • Patient services
  • Hospice and palliative care
  • Feeding assistance
  • Professional bedside manner
  • Mobility assistance aptitude
  • Qualified in patient transport.
  • Companionship and emotional support
  • Patient Assessments
  • Documenting behaviors
  • Conducting intakes
  • Responding to emergencies
  • Recording vital signs
  • Transporting patients
  • ADLs Assistance
  • Mobility Assistance Aptitude
  • Patient-focused care
  • Supporting Personal Needs
  • Companionship and Emotional Support
  • Direct Patient Care
  • Efficient and reliable team player
  • Compassionate caregiver
  • Customer service-focused
  • Staff training and development
  • Grooming and bathing assistance
  • Client safety and first aid
  • Time management
  • Helping with medication
  • Collecting vital signs
  • Performing patient intakes
  • Understands mobility assistance needs
Education
08/2014
Community College of Philadelphia
City, State
Associate of Science: Business Management
06/2013
Freire Charter School
City, State
High School Diploma
Certifications
  • Certified CPR/First Aid Certification
  • CNA - Certified Nursing Assistant-Temporary
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Resume Overview

School Attended

  • Community College of Philadelphia
  • Freire Charter School

Job Titles Held:

  • Environmental Services Housekeeper
  • Receptionist
  • Sales Floor/Stock Room Associate
  • Patient Safety Attendant
  • Patient Care Technician

Degrees

  • Associate of Science : Business Management
    High School Diploma

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