Environmental Services Housekeeper Resume Example
Love this resume?Build Your Own Now
ENVIRONMENTAL SERVICES HOUSEKEEPER
Professional Summary
Dependable housekeeper offering 15-year history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Work History
Benchmark Senior Living - Environmental Services HousekeeperQuincy , MA04/2018 - Current
- Kept building entryway glass clean and polished for professional presentation.
- Completed laundry services with special attention to care instructions, including hand-washing and dry cleaning.
- Monitored and cleaned facility restrooms and restocked supplies and paper goods to maintain expected standard of service.
- Established and maintained clean and comfortable environments in hotel rooms and casino by vacuuming, cleaning windows and dusting.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Trained new housekeepers on all departmental procedures and provided assistance in finding necessary restock items and cleaning supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and stocked 15 rooms per day by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
- Operated power equipment tools such as backpack vacuums for up to 4 hours per shift.
- Documented and reported all necessary facility and building repairs observed.
- Verified cleanliness and organization of storage areas and carts.
- Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Vacuumed, swept and mopped floors to promote high standard of cleanliness throughout facility.
- Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
- Slid beds, sofas and bedside furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
- Worked on team of 2 staff members to detail service 21 hotel rooms daily.
- Removed waste paper and other trash from premises to designated area.
Fairfield Marriott - Breakfast Attendant/Housekeeping Room AttendantCity , STATE11/2013 - 12/2016
- Prepared selection of coffees, fresh juices and other beverages for guest enjoyment.
- Resolved guest concerns quickly regarding food selection, beverage availability and freshness.
- Replenished hot and cold food table and stocked beverage dispensers, plates and utensils, and ice supply.
- Improved guest comfort and satisfaction through personalized service and support.
- Arranged assortment of pastries, oatmeal and cereals to satisfy diverse appetites and optimize guest experience.
- Addressed special allergen-free food requests and worked to improve guest experience.
- Executed efficient breakfast bar set-up and operations beginning at early hours and finishing prior to check out times.
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk.
- Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
- Followed company cleaning and sanitation guidelines to comply with health department regulations.
- Ordered food supplies at end of shift for next day delivery by suppliers.
- Disposed of trash, wiped kitchen areas, and mopped floors to meet health department sanitation inspection guidelines.
- Adhered closely to food safety standards and restaurant sanitation regulations, including washing hands, emptying trash and cleaning dining areas.
- Assisted in cleaning dining, food service and kitchen areas before, during and after meal service.
- Assisted customers with information regarding menu offerings and nutrition information.
- Cleaned and maintained dining area and condiment stations.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Resupplied napkins, cutlery, dishes and condiments on foodservice stations.
- Delivered food to guest tables with timeliness and efficiency.
- Operated dishwashing machine according to manufacturer specifications and instructions.
- Managed food rotation activities, promptly discarding expired items.
CourtYard By Marriott - Housekeeping/House Person/Bistro AttendantCity , STATE02/2003 - 11/2013
- Efficiently prepared sandwiches and other menu items for guests.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Cleaned food preparation areas, tools and equipment.
- Communicated menu item information and offered suggestions to promote featured products.
- Operated kitchen gadgets to prepare meats, vegetables and condiments for service.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
- Endorsed products by making recommendations and promoting specials, increasing daily sales.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
- Reconciled all receipt totals, cash and credit payments to address any shortages.
- Inspected kitchen equipment and appliances two times per week to verify functional operation.
- Trained team members to prepare sandwiches and other items according to instructions.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Organized work areas to foster efficiency and model exceptional kitchen etiquette.
- Assisted guests, including offering personable greetings and taking orders.
- Provided product information and menu item explanation in consideration of dietary restrictions.
- Accurately operated cash register to process customer payments daily.
Skills
- Sorting and washing laundry
- Chemical handling
- Window cleaning
- Hazardous chemical training
- Mopping and sweeping
- Vacuuming
- Dusting furniture
- Inventory replenishment
Education
06/1999United Township High SchoolCityHigh School Diploma
DISCLAIMER
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
Resume Strength
- Measurable results
Resume Overview
School Attended
- United Township High School
Job Titles Held:
- Environmental Services Housekeeper
- Breakfast Attendant/Housekeeping Room Attendant
- Housekeeping/House Person/Bistro Attendant
Degrees
- High School Diploma
Similar Resumes
