Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Compassionate [Job Title] accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care. Helpful Nursing Assistant committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations and examining for symptoms. Compassionate approach to dealing with those under duress .

Skills
  • Catheter change and preparation
  • Documentation procedures expert
  • Helping with medication
  • Able to lift [Number] pounds
  • Assisting with personal grooming
Experience
Environmental Services Housekeeper, 11/2020 - Current
Cancer Treatment Centers Of America Zion, IL,
  • Monitored supply levels of cleaning supplies and placed orders when necessary.
  • Disinfected public areas frequently and provided spot cleaning as needed to maintain clean, welcoming atmosphere.
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Dusted, swept and mopped to maintain clean, safe environment for clients.
  • Responded quickly to calls for spills and other potentially dangerous situations.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Coached new [Job title]s by demonstrating approved cleaning procedures.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Swept and damp-mopped private stairways and hallways.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Responded to guest requests for linens and [Type] items quickly, which increased patron satisfaction rates by [Number]% on company scorecards.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
  • Reduced average cleaning time per room from [Number] to [Number] minutes by [Action].
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Organized supplies for efficient use based on expected customer needs.
  • Created [Type] and [Type] reports with [Software] to maintain housekeeping budget.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
CNA, 01/2017 - 06/2020
Elwyn San Gabriel, CA,
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Call Center Customer Service Specialist, 02/2018 - 04/2019
Rittenhouse Markets Philadelphia, PA,
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction.
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Handled escalated customer service concerns from [Job title]s and [Job title]s to preserve revenue streams from key customers.
Cashier, 05/2016 - 08/2018
Whataburger Restaurants LLC City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Education and Training
High School Diploma: , Expected in 06/2017
-
Worthing High School - Houston, TX
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average

resume Strength

  • Length
  • Personalization
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Worthing High School

Job Titles Held:

  • Environmental Services Housekeeper
  • CNA
  • Call Center Customer Service Specialist
  • Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: