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Environmental Services Housekeeper Resume Example

Resume Score: 80%

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ENVIRONMENTAL SERVICES HOUSEKEEPER
Summary

Attentive Environmental Services Housekeeper applies understanding of preventative sanitation measures and chemical safety procedures. Follows detailed directions and takes initiative to deliver impeccable work. Excellent communication and project management skills.

Detail-oriented Environmental Services Housekeeper with extensive understanding of sanitation and infection control techniques. Works quickly and effectively with little to no supervision, following established schedules and procedures. Initiates proper cleaning techniques to complete housekeeping tasks.

Hardworking Environmental Service Housekeeper with strong record of quality, efficient work. Achieves daily cleaning targets by using good planning and prioritization skills. Jumps in quickly to handle messes, disinfect rooms and complete special cleaning projects.

Hardworking housekeeper with energetic personality and dynamic cleaning skills. Properly handles heavy equipment, cleaning chemicals and supplies. Monitors building security and safety by locking doors and checking electrical appliance use to prevent hazards.

Motivated worker trained in cleaning, sanitation and customer service. Seeking to leverage experience and training to build long-term career in field.

Skilled cleaner with 3+ years of experience managing facilities upkeep. Works long shifts independently and efficiently to carry out routine cleaning needs. Proven knowledge of heavy equipment and machinery and cleaning chemicals and supplies.

Reliable housekeeper dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Skills
  • Commercial equipment operations
  • Waxing and Buffing
  • Maintenance
  • Chemical handling
  • Exceptional time management
  • Chemical cleaning
  • Dusting
  • Ergonomics and safety training
  • Able to lift [Number] lbs.
  • Caring for fine china
  • Bloodborne pathogen training
  • Mopping and buffing floors
  • Closet detailing
  • Restroom detailing
  • Polishing surfaces
  • Cleaning methods
  • Washing windows
  • Interior and exterior cleaning
  • Dish preparation
  • Focused and detail-oriented
  • Chandelier cleaning
  • Natural cleaning products
Experience
05/2015 - 06/2018Company NameCity, State
Environmental Services Housekeeper
  • Exceeded facility standards regularly by working with detail-oriented approach.
  • Maintained floors with regular sweeping, mopping and vacuuming.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies.
  • Reduced average cleaning time per room from 35 to 20 minutes by cleaning more efficiently.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Used bleach, spray nine, many more cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Completed more than 50 jobs each day while maintaining 90% satisfaction rating from customers.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Checked 50 to 100 rooms per day to verify vacancies post-checkout.
  • Organized supplies for efficient use based on expected customer needs.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Swept and damp-mopped private stairways and hallways.
  • Coached new housekeepers by demonstrating approved cleaning procedures.
  • Responded to guest requests for linens and drink or hygiene items quickly, which increased patron satisfaction rates by 100% on company scorecards.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
06/2014 - 05/2015Company NameCity, State
Deli Clerk
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Documented and entered special orders for event catering and party trays using a pen and paper we didnt have anything special for that.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Accepted and processed cash, check, card and mobile payments, maintaining 95% accuracy rate.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 40% boost in revenues.
  • Cleaned utensils, dishes and glasses for customer use.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Completed orders of all sizes according to customer preferences, improving patron retention by 75%.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
11/2011 - 02/2013Company NameCity, State
Cashier Specialist
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
  • Backed up sticking department by stocking shelves, retrieving products and helping customers.
  • Increased sales 25% by suggesting specific purchases to customers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Resolved issues with cash registers, card scanners and printers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Monitored sales events to protect products, added new merchandise and rang up purchases.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Processed customer payments quickly and returned exact change and receipts.
  • Resolved issues regarding customer complaints and escalated worsening concerns to manager or assistant manager for remediation.
  • Processed hundreds transactions per day with exceptional accuracy.
  • Assisted stockers and the cook with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Offered every customer immediate and targeted attention to meet needs and promote weekly candy sale offerings.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Education and Training
06/2011City, State
High School DiplomaCoventry High School
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Resume Overview

School Attended

  • Coventry High School

Job Titles Held:

  • Environmental Services Housekeeper
  • Deli Clerk
  • Cashier Specialist

Degrees

  • High School Diploma

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