Hardworking Environmental Services Housekeeper with background in medical housekeeping services and a strong work ethic. Part of housekeeping teams on large long-term care campus, small medical facilities, school campuses, as well as A-1 office buildings, for 16 years. Excellent communications skills and high cleanliness standards leading to outstanding results.
Skills
Commercial equipment operations
Waxing and buffing
Cleaning
Equipment Cleaning
Equipment and Instrument Sterilizatoin
Site Assessments
Environmental Regulations
Hand Tools
Machinery Cleaning
Equipment Inspection
Vacuuming
Chemical handling
Hazardous chemical training
Dusting furniture
Window cleaning
Maintenance
Building maintenance
Vacuuming and sweeping
Residential cleaning
Floor scrubber machines
Mopping and sweeping
Cleaning techniques
Ordering cleaning supplies
Cleaning bathrooms
Conscientious
Work History
Environmental Services Housekeeper, 06/2013 to 04/2020 Benchmark Senior Living – Chelmsford, MA,
Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
Practiced established infection control methods to reduce risks to patients, families and medical staff.
Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Documented and reported all necessary facility and building repairs observed.
Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
Disposed of trash and recyclables each day to avoid waste buildup.
Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
Moved chairs, desks and beds around rooms to clean behind and underneath furniture.
Operated power equipment tools such as backpack vacuums and floor sweepers.
Interacted with hospital staff, patients and families to demonstrate good customer service techniques.
Restocked room supplies such as facial tissues for personal touch with every job.
Verified cleanliness and organization of storage areas and carts.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Kept building entryway glass clean and polished for professional presentation.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
Removed waste paper and other trash from premises to designated area.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Environmental Services Supervisor, 10/2011 to 06/2013 Abm – Belton, MO,
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Coordinated daily workflow through task prioritization and concise scheduling.
Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
Drove continuous commitment to product quality and safety, reducing downtime and overtime with effective budgeting and assignation of talents as well as resources.
Implemented new cleaning processes and team strategies to reduce necessary man-hours by 5 hours per week.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Employed best maintenance and safety practices with 0% incident rate.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Developed team communications and information for meetings.
Conducted research, gathered information from multiple sources and presented results.
Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Provided oversight to customer locations within specific timeframes.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Proved successful working within tight deadlines and fast-paced atmosphere.
Account Manager, 10/2004 to 09/2011 West Asset Management, Inc. – San Francisco, CA,
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Prepared and recommended long-range plans for development of department personnel.
Onboarded new employees with training and new hire documentation.
Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
Maximized performance by monitoring daily activities and mentoring team members.
Conducted monthly inventories of raw materials and components on work floor.
Cross-trained existing employees to maximize team agility and performance.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Established and updated work schedules to account for changing staff levels and expected workloads.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Developed and maintained relationships with customers and suppliers through account development.
Accomplished multiple tasks within established timeframes.
Applied customer feedback to develop process improvements and support long-term business needs.
Delivered feedback to decision-makers regarding employee performance and training needs.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Education
High School Diploma: , Expected in Franklin Senior High School - Stockton, CA, GPA:
: Police Science, Expected in Delta Community College - Stockton, CA, GPA:
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