A high-caliber sales and service professional experienced in business operations management, technology and staff development.
Skills
Extensive experience selling Business-to-Business (B2B) and Business-to-Consumer (B2C) as well as through the Channel on and off-site.
Technology and Telecommunications industry experience.
Network and IP Security through Hardware and Security as a Service (SaaS), Software as a Service (SaaS) applications, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), IT Operations and Application Lifecycle Management industry experience.
Training of staff members on product sales, demonstrations, account planning, customer service and client retention.
Exceed quotas in high pressure sales environment while focusing on customer needs.
Team leader and mentor for staff.
Full management responsibility, including hiring, retention and development.
Word, Excel, PowerPoint, Outlook, Access, OneNote, SharePoint, Publisher and Microsoft Skype for Business for voice, data, whiteboard, IM and video conferencing. Adobe Systems, Data Entry of 100+ wpm. Internet Explorer, Google Chrome, Opera, Firefox.
ADDITIONAL TRAINING, CERTIFICATIONS and COURSES. Customer Relationship Management (CRM) tools, including Sales Force, NetSuite, Lynx and HubSpot. Prospecting tools, including DiscoverOrg, RainKing, Hoovers, Social Media, including FaceBook, Twitter, Google+, LinkedIn, LinkedIn Navigator, YouTube, Google Maps with Zip Code Territory Layout,Employer sponsored in-house sales, marketing, account planning, presentation skills and prospecting training.
First Place Winner of the First Worldwide Software contest within second week of employment out of 125 participants of booking the most Virtual Performance Assessments with Enterprise companies.
Won on Day 2 of the Contest.
Awarded 1,000 HPE Recognition Points valued at $1,500.
Awarded the Number #1 Account Manager for successfully building a Top Notch Eco-System.
Full responsibility for a set of end-customer accounts in a defined territory with 30% travel.
Identified new business opportunities and up sold existing install in territory and with HPE partners by creating and implementing territory campaigns.
Trained over 30 new hires on HPE internal tools, account planning and how to be successful in their roles.
Produced and presented demonstrations on SaaS products for the hospitality industry resulting in 300+ incremental sales per quarter.
Trained Channel Partners on product building, key target financial initiates and products.
Implemented software programs resulting in an additional $120,000+ of gross annual profits.
Increased billable restaurant sites by 20% monthly.
Consistently maintained a portfolio of over 200 accounts.
Top 10% in sales for 2 consecutive years while inspiring team members to achieve sales targets.
Promoted to Lead Inside Sales Representative position within the first 7 months of employment.
Education
High School Diploma: , Expected in 2005 - Griffin Technical College - Griffin, GA GPA:
High School Diploma: , Expected in 2001 - Fayette County High School - Fayetteville, GA GPA:
Affiliations
Volunteer - Habitat for Humanity - 2007, Operation Kindness - Current and The Salvation Army - Current.
Administrative Assistant - Women of Purpose and Prosperity - 2008.
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