LiveCareer-Resume

enrollment specialist scheduling coordinator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
  • Energetic Sales Manager with a strong background in retail sales, fashion merchandising and customer service support.
  • Detail-oriented Wedding/Event Planner with more than 7 years of experience in event planning. Accomplished in organizing memorable events reflecting clients' vision. Successful in tracking trends and seamlessly integrating traditional, contemporary and modern customs and traditions.
Skills
  • Managing events start to finish
  • Schedule management
  • Time management
  • Results oriented
  • Team player mentality
  • Customer- and service-oriented
  • Written and oral communication skills
  • Excellent communication skills
Experience
Enrollment Specialist/Scheduling Coordinator, 12/2019 - Current
Bandwidth Rochester, NY,
  • Builds visibility and credibility of program outreach at all levels, up to Executive & Premier, through strategic outreach and marketing strategies by delivering tactical communications for digital, phone, email, and mailer campaigns in coordination with the corporate team.
  • Works cross functionally with Strategic Relationship Managers, Account Coordinators and Leadership to resolve escalations, answer questions and streamline process inefficiencies.
  • Reviews proprietary software through a comprehensive technical portal throughout the day to develop an optimal outreach schedule and script that ensures participants are aware of eligibility and assigned to a Career Coach and/or Resume Writer in as little as 24 hours if needed.
  • Verifies the availability of Career Coaches and program participants for initial first-call meetings.
  • Helps to manage up to 150 Career Coaches' calendars and stays up-to-date with any changes.
Nanny/Caregiver, 05/2017 - Current
Spencer Gifts, Llc Bloomington, IN,
  • Promoted good behaviors by using positive reinforcement methods.
  • Maintained child-friendly environment with engaging activities, safe spaces and access to educational materials and games.
  • Prepared healthy and well balanced meals and snacks for child.
  • Dressed child and changed diapers.
  • Minimized TV and mobile device time by engaging child with games and reading books.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Wedding/Event Planner, 05/2012 - Current
Voya Financial Inc. Work@Home, RI,
  • Planned and executed details for intimate to large weddings and private events.
  • Maintained vendor relations and served as point of contact for all selected vendors for each event.
  • Negotiated pricing and determined budgets with clients.
  • Excelled at managing high priority issues, complaints, concerns, and established a close relationship with clients.
  • Coordinated and designed entire wedding day/event timelines and schedules.
  • Prepared floral decorations and floral for the wedding party.
  • Supervised assistants; communicated week/day-of to assign duties and ensured they were on-task and on time.
Event Planner Intern, 08/2011 - 11/2011
The Winery SF City, STATE,
  • Organized corporate luncheons, dinners, conferences and private events.
  • Assessed events planning services and related costs.
  • Organized venue, budgets, guest lists, catering and event timelines.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Coordinated vendors, timelines and budgets for events.
  • Welcomed guests, provided answers to questions, and anticipated guests' service needs.
  • Provided assistance to clients as day-of wedding/event coordinator.
  • Hosted wine tastings for private walk-ins and events.
Assistant Store Manager, 08/2007 - 03/2010
Play @ Planet Funk City, STATE,
  • Mentored team on effective up-selling and cross-selling techniques.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Hired, trained and managed team of associates, including evaluating performance and enforcing disciplinary actions.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Completed series of training sessions to advance from Assistant Manager to Store Manager.
Sales Associate, 08/2005 - 05/2008
Lacoste City, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Created and built a clientele to inform them about new products and early access to promotions
Education and Training
: , Expected in
-
West Valley College - Saratoga, CA
GPA:
Status -
: , Expected in
-
De Anza College - Cupertino, CA
GPA:
Status -
High School Diploma: , Expected in 06/2004
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Silver Creek High School - San Jose, CA
GPA:
Status -

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Resume Overview

School Attended

  • West Valley College
  • De Anza College
  • Silver Creek High School

Job Titles Held:

  • Enrollment Specialist/Scheduling Coordinator
  • Nanny/Caregiver
  • Wedding/Event Planner
  • Event Planner Intern
  • Assistant Store Manager
  • Sales Associate

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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