Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Seeking employment that allows me to grow professionally, while being able to utilize skills for the betterment of the company with the best use of my dedication, determination and resourcefulness. In 26 years of work experience, I have mastered the ability to organize, prioritize, and work under extreme pressure, with the ability to succeed under heavy workloads and deadlines in a timely manner. Strong personal communications skills and self-motivation have built an initiative that allows me to maintain a high level of energy. Thriving on accuracy and paying close attention to detail. Working with a computer on a daily basis and computer knowledge. Additional skills I possess are prioritization, organization, flexibility, and establishing good working relationships with customers, clients and co-workers. Have easily adapted to any new situation and environment. As well as excellent communication skills with people at all levels. I have been very successful in management, collections, insurance billing, sales and customer service.
  • Computer proficient
  • Fast learner and can learn and strictly follow all the protocols of the office
  • Posses really good communication skills and can communicate well with different people
  • Organized and like to apply the same organized attitude in my work
  • Computer proficient
  • File/records maintenance
  • Detail-oriented
  • Can work with different kinds of people and am a complete team player
  • Front Desk Operations
  • Scheduling
  • Teamwork
  • Customer Service
01/2013 to 05/2015 Enrollment Specialist-Full-time Naphcare | CA, State, United States
  • Job duties where to enroll individuals/business owners in available programs.
  • Assured enrollment eligibility is processed.
  • Answering questions regarding the programs that are available, completing the admissions process, determine benefit eligibility and to process electronic benefit enrollment.
  • Aided processing member enrollment eligibility.
  • Evaluated and handled customer inquiries. 
  • Attention to detail/Organizational skills.
  • Training/Supervision of new employees.
01/2012 to 06/2012 Administrative Assistant-Full-time Planet Fitness | Troy, AL, United States
  • Job duties at Highland Mint included answering and directing calls to management and staff.
  • Entering orders in a timely manner and meeting deadlines.
  • Computer usage with Microsoft Office Programs on a daily basis.
  • Strong communications skills through email, telephone and person to person with Sales Representatives and Customers.
  • Assist with copying, filing, and administrative projects as assigned.
  • Efficiently and accurately process data entry tasks.
09/2004 to 09/2010 Technical Underwriting Assistant-Full-time Planet Fitness | Tulsa, OK, United States
  • Job duties at 5 Star Specialty Programs included writing and making endorsement changes as needed, canceling polices, scanning, faxing, emailing, filing, and mailing of policies.
  • Maintained strong communication with agents and customers informing them of any issues or changes that needed to be made to their policies and billings.
  • Entering and maintaining new form submissions.
  • Computer literate with Microsoft Office Programs, Concept One, Outlook and website/internet usage.
  • Organized and detail-oriented; understand business operations.
  • Able to handle multiple demands simultaneously while maintaining composure and a sense of humor.
09/2000 to 09/2004 General Manager-Full-time Firehouse Subs | City, STATE, United States
  • Responsibilities included but not limited to maintaining the store and marketing sales by meeting restaurant financial objectives.
  • Ordering and deliveries, maintaining inventory.
  • Mentoring, training and employee scheduling.
  • Opening and closing of the business.
  • Bank deposits and correct change for daily sales.
  • Customer relations and communication with the public on a daily basis.
  • Development of sale techniques and strategies to up-sale.
  • Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations.
05/1996 to 05/2015 Assistant Manager-Full-time Pourhouse | City, STATE,
  • Customer service, strong customer skills, dealing with difficult customers. 
  • Usage of cash register and transactions and managing cash flow.
  • Open/closing of business. Set-up for opening of business.
  • Recruiting, training and motivating staff.
  • Communicating effectively.
  • Adhering to budgets, increasing profits and handling deliveries.
  • Making sound decisions and problem-solving.
09/1988 to 01/1996 Administrative Office Assistant-Full-time Dr. H.L. Allen, M.D./Dr. Kendall Beckman, M.D | City, STATE, United States
  • Perform secretarial duties, utilizing specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.
  • Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.
  • Duties included scheduling appointments/tests.
  • Compiling and recording medical charts, reports, and correspondence.
  • Communicating with patients.
  • Bookkeeping, typing/word processing, office machine operation.
  • Filing of insurance claims, collections and billing.
  • Answered, screened and directed inbound phone calls.
Expected in 1985 High School Diploma | General Education Eau Gallie High School, Melbourne, FL GPA:

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School Attended

  • Eau Gallie High School

Job Titles Held:

  • Enrollment Specialist-Full-time
  • Administrative Assistant-Full-time
  • Technical Underwriting Assistant-Full-time
  • General Manager-Full-time
  • Assistant Manager-Full-time
  • Administrative Office Assistant-Full-time


  • High School Diploma

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