Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Organized and detailed
  • Personable and approachable
  • Enthusiastic
Education
Norfolk State University , Expected in Current B.S : Early Childhood Education - GPA :
Tidewater Community College , Expected in 12 2013 Associate of Science : Social Sciences - GPA :
Norview High School , Expected in 6 2009 Diploma : - GPA :
Work History
Alliant - Enrollment Specialist
Baton Rouge, LA, 10/2011 - Current
Research and respond to Enrollment Services requests (both in-person and telephone), concerning, but not limited to, registration and records—   ·         Research and resolve faculty and student enrollment problems, provide and create daily and monthly reports using Microsoft Office Suite and PeopleSoft ·         Assist students with the admissions process, obtaining transcripts, degree plans, and curriculum worksheets ·         Assist faculty and academic deans with processing grade changes, withdrawals, and class schedules ·         Process enrollment contracts for local business such as Norfolk Sheriff’s Office, City of Norfolk, Norfolk Public Schools, BAE Shipyard, Determine domicile classification, and process dual enrollment and special provisions enrollments ·         Assist students in selection of appropriate courses. Provide students guidance on the process of obtaining the requirements for consortium agreements. Serve as a liaison between community, business, faculty, staff & students. Process and educated military and veterans on domicile laws related to tuition and tuition assistance. ·         Demonstrated ability to work independently, within the established guidelines, policies, and procedures. ·         Assist with monitoring academic policies such as SAP, scheduling, and student/instructor ratios. ·         Work with campus staff to implement best practices related to assisting at risk students, creating a campus community and integrating student services. Assist campus in development of local partnerships which support program outcomes. Confidently communicate with ease, with potential students on the phone, via online, in person one-on-one, and in front of large groups. Share best practices throughout the campuses as it relates to improving campus initiatives and a positive learning environment. Analyze campus trends and identify areas for improvement based upon historical data; develop and carry out action plans ·         Complete site audits during campus visits including a review of compliance documents, accreditation requirements, student surveys, faculty observations, etc. and provide technical interview support to campus when necessary. Demonstrated ability to provide excellent customer service. ·         Oversee the collection of required student health profession application information for nursing program, assuring that appropriate and complete documentation is obtained and that compliance with all relevant organizational policies, state requirements. ·         Attend department and faculty meetings. Participate in faculty and student orientation and development activities as requested. ·         Supervise and support staff assigned to the office. ·         Assure orientation and training of new employee, and continuing professional development and renewal of all employees. Supervise and evaluate employees. Take such other actions as are consistent with overall personnel responsibilities. Facilitate equitable solutions for personnel issues. Promote and maintain excellence in service delivery. Ability to meet deadlines in a fast-paced environment. ·         Oversee all registration, records and domicile functions of the office, assuring compliance with applicable policies for traditional and online class environment. Work with multiple stakeholders. Demonstrates positive, solution- oriented approach to complex situations. Prioritize and accomplish goals in a timely and efficient manner. Engage others cooperation through effective interpersonal skills. Demonstrate comprehension of adult and online learning in higher education. Collaborate with Executive staff to ensure educational product meets college standards as evidenced by performance indicators. Demonstrate ability to interact with a diverse adult student population and with internal stakeholders. Ability to plan and manage multiple programs simultaneously. Demonstrated strong knowledge of personal computers, Blackboard and PeopleSoft and Banner (Student Information Systems), including demonstrated ability to operate software in a Windows environment. Establish and maintain a student admission system, to include:   Admissions (a)          Educate as needed, the admissions staff members and other campus personnel involved in the determination of the domiciliary classification of students as instate or out-of-state for tuition purposes in accordance with college policy and Code of Virginia. Hear and decide domiciliary appeals as the Intermediate Reviewer.         Registration (a)          Responsible for the registration of students in courses, and the development, the implementation and the dissemination of registration procedures and schedules. (b)          Responsible for the on-line entry of non-credit courses offered through Workforce Development   at the time of registrations. Help students and register students for these courses. Coordinate, for the campus, the development and the implementation of new methods of automated registration and the treatment of registration data as appropriate. Student Records (a)                Responsible for the development, utility and preservation of a student record system for the based on VCCS and Tidewater Community College policy. This record system involves student permanent records, a document-imaging system (ImageNow), student folders, registration files and the like as listed in the VCCS policy manual and as required by regional accreditation standards. Protect the confidentiality of student information in accordance with federal and state regulations and College policy. Release student information as needed with the consent of the student or as provided by lawful regulations. In conjunction with the campus Dean of Student Services, oversee processes and procedures for overall effective and efficient management of the office and the campus. (b)               Insure the processing of final grades on a semester basis for Virginia Tidewater Consortium for Higher Education (VTC).
Tidewater Community College - Assistant to the
City, STATE, 08/2011 - 10/2011
  • Inda Walker, Supervisor- resumesample@example.com Assisted the Dean of Student Services with all his responsibilities, including, but not limited to Maintaining his schedule Creating forms and filing systems Responding to various types of correspondence Drafting memoranda Ordering supplies Coordinating meetings /appointments w/ staff, vendors and community w/ Dean Referring students and staff to appropriate personnel as needed Communicating with facilities for various office needs and requests made by staff.
Bethany Baptist Church - Assistant Minister of Music/Choir Director
City, STATE, 2005 - Current
  • Deacon Earnest Hines Supervisor
Tidewater Community - Sonya Fitchett Interim Coordinator
City, STATE, 10/2011 - Current
  • resumesample@example.com or 757-822-1190 Research and respond to Enrollment Services requests (both in-person and telephone), concerning, but not limited to, registration and records- Research and resolve faculty and student enrollment problems, provide and create daily and monthly reports using Microsoft Office Suite and PeopleSoft Assist students with the admissions process, obtaining transcripts, degree plans, and curriculum worksheets Assist faculty and academic deans with processing grade changes, withdrawals, and class schedules Process enrollment contracts for local business such as Norfolk Sheriff's Office, City of Norfolk, Norfolk Public Schools, BAE Shipyard, Determine domicile classification, and process dual enrollment and special provisions enrollments Assist students in selection of appropriate courses.
  • Provide students guidance on the process of obtaining the requirements for consortium agreements.
  • Serve as a liaison between community, business, faculty, staff & students.
  • Process and educated military and veterans on domicile laws related to tuition and tuition assistance.
  • Demonstrated ability to work independently, within the established guidelines, policies, and procedures.
  • Assist with monitoring academic policies such as SAP, scheduling, and student/instructor ratios.
  • Work with campus staff to implement best practices related to assisting at risk students, creating a campus community and integrating student services.
  • Assist campus in development of local partnerships which support program outcomes.
  • Confidently communicate with ease, with potential students on the phone, via online, in person one-on-one, and in front of large groups.
  • Share best practices throughout the campuses as it relates to improving campus initiatives and a positive learning environment.
  • Analyze campus trends and identify areas for improvement based upon historical data; develop and carry out action plans Complete site audits during campus visits including a review of compliance documents, accreditation requirements, student surveys, faculty observations, etc.
  • and provide technical interview support to campus when necessary.
  • Demonstrated ability to provide excellent customer service.
  • Oversee the collection of required student health profession application information for nursing program, assuring that appropriate and complete documentation is obtained and that compliance with all relevant organizational policies, state requirements.
  • Attend department and faculty meetings.
  • Participate in faculty and student orientation and development activities as requested.
  • Supervise and support staff assigned to the office.
  • Assure orientation and training of new employee, and continuing professional development and renewal of all employees.
  • Supervise and evaluate employees.
  • Take such other actions as are consistent with overall personnel responsibilities.
  • Facilitate equitable solutions for personnel issues.
  • Promote and maintain excellence in service delivery.
  • Ability to meet deadlines in a fast-paced environment.
  • Oversee all registration, records and domicile functions of the office, assuring compliance with applicable policies for traditional and online class environment.
  • Work with multiple stakeholders.
  • Demonstrates positive, solution- oriented approach to complex situations.
  • Prioritize and accomplish goals in a timely and efficient manner.
  • Engage others cooperation through effective interpersonal skills.
  • Demonstrate comprehension of adult and online learning in higher education.
  • Collaborate with Executive staff to ensure educational product meets college standards as evidenced by performance indicators.
  • Demonstrate ability to interact with a diverse adult student population and with internal stakeholders.
  • Ability to plan and manage multiple programs simultaneously.
  • Demonstrated strong knowledge of personal computers, Blackboard and PeopleSoft and Banner (Student Information Systems), including demonstrated ability to operate software in a Windows environment.
  • Establish and maintain a student admission system, to include
Affiliations
Dean of Student Services Search Committee SEM Processing and Mapping Committee Registration Planning Committee WORKSHOPS Domicile Workshop-Tidewater Community College Cross Training Workshop- Tidewater Community College
Skills
academic, approach, audio, BAE, interpersonal skills, contracts, credit, excellent customer service, delivery, direction, documentation, Drafting, fast, filing, forms, imaging, Information Systems, instructor, meetings, Microsoft Office Suite, Office, Windows, nursing, organizational, PeopleSoft, personnel, policies, processes, Research, SAP, scheduling, singing, Supervisor, telephone, phone, vision, workshops

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Resume Overview

School Attended

  • Norfolk State University
  • Tidewater Community College
  • Norview High School

Job Titles Held:

  • Enrollment Specialist
  • Assistant to the
  • Assistant Minister of Music/Choir Director
  • Sonya Fitchett Interim Coordinator

Degrees

  • B.S
  • Associate of Science
  • Diploma

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