Enrollment Specialist Resume Example

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(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

To obtain a full time position as a Front Office Specialist for Medical, Billing and Coding.


CPR certified 07/22/14

C4HCO Health Coverage Guide 09/2014

CMBS/PE Certified 10/2014

Colorado Insurance Producer License 05/2008
Skill Highlights
  • Trained on phone etiquette, Windows, Microsoft Word and Excel Spreadsheet. Typing skills 50 wpm. Excellent data entry skills. Trained in Microsoft Office Hours, ECW (electronic medical records), medical records, filing, OSHA standards and first aid procedures. Performed blood draws, specimen collections and vitals. Excel in continuous years of customer service experience.
Education and Training
Colorado Department Of Health Care Policy and Financing Denver, Colorado Expected in 2014 Presumptive Eligibility Program : Colorado Benefits Management System's - GPA : Knowledge of Medicaid screenings and emergency Medicaid for pregnant woman and children applicants
Salud Family Health Centers Administration Office Ft. Lupton, Colorado Expected in 2014 Certification of Completion : Colorado Indigent Care Program - GPA : Continuous education and training certifications as required
Heritage College Denver, Colorado Expected in 2010 Associate of Occupational Studies Degree : Medical Assistant/X-ray Technician - GPA : Healthcare knowledge in both front and back office
Insurance and Securities School of Colorado LLC Denver, Colorado Expected in 2008 Colorado Insurance Producer License : Auto and Homeowners Insurance - GPA : Colorado Division of Insurance/Pearson VUE
Irvin High School El Paso, Texas Expected in 2001 High School Diploma : - GPA :
Professional Experience
Amarillo College - Enrollment Specialist
Hereford, TX, 11/2013 - 06/2015
  • Deliver general education about C4HCO insurance programs; Medicaid, CHP+, CICP, clinic rate/or other Salud programs and services, that patients may be eligible for to Assist individuals and families in navigating and/or enrolling in programs and services through in person visits and follow-up communication or case management.Utilize the Enrollment checklist and Salud programs eligibility listing to provide patients with basic information including information on policies and procedures as approved by the Board and information on accessing care in our clinics. Follow policies and procedures as outlined by the Colorado Department of Health Care Policy and Financing or the Colorado Department of Public Health and environment to determine program eligibility and enrollment practices. Provide information about tax credits and cost sharing subsidies. Enroll, assist and guide patients in the process of purchasing health insurance.
High Street Primary Care - Medical /GYN Assistant
City, STATE, 2010 - 10/2012
  • Schedule appointments with Microsoft Office Hours, ECW (electronic medical record program) Referrals, scheduling, mailing out reminder letters, insurance authorization and follow ups Insurance verification and eligibility through Navicure for appointments Answer phones, takes messages, pull telephone encounters daily Enter filing charts after daily visits, proper placements of documentations Patient vitals; temperature, height, weight, blood pressure, and pulse.
  • Gynecological Procedures; WWE, Endometrial Biopsy, Colposcopy and Loop procedures Patient vitals, blood draws, cleaned and maintained rooms before and after patients occupied, restock rooms with proper supplies for daily use of the exam rooms Autoclaved instruments Various specimen collection; urine, GC Chlamydia, rapid strep, blood, test oc light stool specimens Prescriptions Refills Performed EKG's and Pulse Oximetry readings , and Spirometry Manages INR book daily, along with calling patients with results Manages Blood draw book, follow up Monthly Medication reconciliation on samples Monthly reconciliation of medications, and ordering from the Pharmacy Ordering supplies needed for the week Blood draws; injections; Filing.
Fred Loya Insurance - CSR/Sales/Underwritter
City, STATE, 2008 - 08/2009
  • Met monthly quota sales, handled multi-phone lines, handled payments, reinstated cancelled policies.
  • Processed quotes in person and over the phone, payment reminders, authorized changes on policies or put restrictions when necessary.
  • Collected premiums, processed changes needed per customer request.
Farmers Insurance - CSR/Insurance Agent
City, STATE, 07/2007 - 2008
  • Obtained my P&C license to sell both auto and home insurance.
  • Provided customers with quotes for auto/ home policies, assisted agent with closing sales.
  • Handled multi-line phone system transferred calls to proper extension/department, received payments in office and over the phone/handled bank deposits.

Basic knowledge of book, electronic medical records, charts, closing, drawer, data entry, Department of Health, Filing, Financing, first aid, GC, Insurance, inventory, letters, Excel, Microsoft Office, office, Windows, Microsoft Word, multi-phone lines, phone system, policies, sales, scheduling, Spreadsheet, tax, telephone, phone, phone etiquette, answer phones, Typing skills, 50 wpm

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Resume Overview

School Attended
  • Colorado Department Of Health Care Policy and Financing
  • Salud Family Health Centers Administration Office
  • Heritage College
  • Insurance and Securities School of Colorado LLC
  • Irvin High School
Job Titles Held:
  • Enrollment Specialist
  • Medical /GYN Assistant
  • CSR/Sales/Underwritter
  • CSR/Insurance Agent
  • Presumptive Eligibility Program
  • Certification of Completion
  • Associate of Occupational Studies Degree
  • Colorado Insurance Producer License
  • High School Diploma