ENROLLMENT ADVISOR Resume Example

• Collaborate with management to ensure alignment of company vision and values are evident in the behaviors of the employees. Assume full accountability for strategic oversight of all company-established training programs as well as onboard/offboard procedures for new hires and existing employees; process all related paperwork and orientation materials.
• Prepare weekly performance summaries and reports communicating performance metrics to the team determining strengths and opportunities and developing strategic plans for improvement of customer needs.
• Analyze reports to present metrics to key stakeholders during corporate visits
• Research and plan marketing events with neighboring organizations to promote business relationships
• Employee relations, conducting investigations and providing problem resolutions
• Manage personnel files, other HR and Recruiting administrative duties as assigned, set up new hires in payroll, time keeping and benefit systems
• Coach and mentor internal talent into influential roles through targeted feedback and support designed to foster optimal performance and long-term growth; ensure proper staffing levels.
• Creates and takes accountability for a consistently positive work environment that increases productivity, decreases unwanted turnover and enhances the customer experience
• Exceed customer expectations by delivering superior service while concurrently achieving company goals for merchandise presentation and sales.
• Leads sales and management teams to analyze and understand the operational impacts and opportunities of technology changes.

• Coach and mentor internal talent into influential roles through targeted feedback and support designed to foster optimal performance and long-term growth; ensure proper staffing levels. Lead company visual presentation projects, planning the project from start to finish and delegating tasks to selected employees to ensure a flawless execution.
• Identify and resolve all performance issues and policy violations in strict accordance with established company guidelines and EEO regulations.
• Lead the visual team with a strategic plan to display merchandise to increase brand recognition, conversion, and overall sales.
• Ensure all company directed visual presentations are set completely on or before the given deadline.
• Exceed customer expectations by delivering superior service while concurrently achieving company goals for merchandise presentation and sales.

Conceptualized and implemented targeted behavioral plans for seriously emotionally disturbed foster children ages 5 to 16 to avoid more restrictive services or out-of-home placements and to promote appropriate psychological growth. Observed, collected data, and documented behaviors to determine properly the course of action in terms of customized care plans.