Professional recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resources management.
2010 Wing Staff Agencies Airman of the Quarter (1st Quarter)
2010 30th Comptroller Squadron Airman of the Quarter (3rd Quarter)
2010 Wing Staff Agencies Airman of the Year
Airman of the Month - Al Udeid Air Base, Qatar
Air Force Achievement Medal - Al Udeid Air Base, Qatar
Meritorious Unit Award - Al Udeid Air Base, Qatar (contributed)
Academic Achievement Award - Airman Leadership School
Nominated for Aces High Award - Financial Management
Air Force Achievement Medal - Vandenberg AFB, CA
Promotion to Staff Sergeant - first time testing
Effectively managed recruiting program comprised of 18 high schools/colleges and 12 counties revitalizing a previously vacant zone. Diligently worked marketing/advertising strategies ensuring lead generation and recruiter after next philosophy. Successfully recruited Air Force target applicants to fulfill organizational identified critical needs. Expertly created recruiting programs ensuring applicants cradle to grave success.
Oversaw commanders quality assurance program and unit training program. Skillfully completed 12 audits; identified critical deficiencies and quickly corrected flaws for immediate results. Autonomously reformed organization training program; flight managers and leadership briefed weekly resulting in 100% pass rate/upgraded on-time. Developed organization training in/out processing checklist; ensured flawless management by full record and status review within 24hrs. Developed innovative monthly customer service training for entire organization ensuring target goals reached.
Revamped entire security program resulting in flawless yearly inspection. Developed in-depth in processing checklist ensuring all requirements met within 48hrs. Performed as sole security manager for seven organizations while ensuring 100% compliance for one-hundred personnel.
Led physical training program for seven organizations comprised of 60 plus personnel resulting in personnel maintaining and excelling in physical requirements. Organized, developed, and performed physical training sessions maintaining 94% pass rate.
Helped supervise military pay transition to new service center. Lead trainer for 16 personnel; reviewed/certified military pay documents resulting in 99% customer satisfaction. Implemented deployment orders transition with 0 busted suspenses. Thorough analysis in military pay resulting in collection of over 82K in excess payments to personnel. Created hands on guide for personnel travel payments saving more than 56 man hours. Streamlined travel reimbursement process to reduce pay out time by more than 4 days.
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