Enhanced Clinical Support Specialist Ii Epic Yale Credentialed Ambulatory Trainer Cpoe Trainer resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Healthcare Epic IT Professional seeking opportunity that will help me to grow and further enhance my client relationship management skills.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
Enhanced Clinical Support Specialist II / Epic -Yale Credentialed Ambulatory Trainer/ CPOE Trainer, 01/2012 to 01/1 Corelogic – Oxford, MS,
Support physicians and other healthcare providers in adapting to new EMR Adjust workflow processes to optimize EMR use Serve as liaison for providers Go-Live support hospital and ambulatory settings Training inpatient and ambulatory settings Serve as "go-live" support for implementation of Epic project.
Employment Chair/ Mentor, 01/2009 to 01/2012 Great Expressions Dental Centers – Lansing, MI,
Created job database for website.
Successful program management of Annual Career Fair two years in a row.
Managed networking events for corporate sponsor recruitment.
Managed Virtual Job Fair successfully for two years.
Chaperoned high school students for college tours, and to National Conference in California.
Planned fundraising events to assist in raising funds for student scholarships.
Served on planning for annual awards gala to raise funds for students in LOT program.
Professional Sales Executive, 01/2007 to 01/2010 Great Expressions Dental Centers – Lindenhurst, NY,
Increased sales from less than $500K to more than $1 million, and improved territory ranking from the bottom 20% to top 20% nationwide.
Generated sales of cholesterol and diabetes treatment products by cultivated consultative relationships with hospital administrators, pharmacists, physicians, clinicians, nurses, and managers.
Restored client confidence and rebuilt relationships by providing customized client service.
Achieved or exceeded quotas, halted erosion of market share and provided product information /education to optimize patient outcomes.
Managed program expenses and consistently came in below budget.
Organized and executed successful speaker programs for medical community.
Professional Sales Consultant, 01/2006 to 01/2007 Glaxosmithkline Consumer Health – City, STATE,
Transformed a Manhattan territory from one of the worst-performing territories to a top 10% contributor.
Built client base from zero to more than 200 accounts and 40% market share.
Marketed oral healthcare products to dental practices, clinics and pharmacies throughout the territory.
Surpassed 12-month quota for sales of denture essentials kits in less than 2 months.
Propelled recommendation of Polident by dentists to their patients by more than 20%.
Launched and marketed numerous new products.
Differentiated products by communicating unique features and health benefits.
Optimized operation of territory by creating routing plan, contact database, and reports.
Registered Dental Hygienist, 01/2004 to 01/2006 Dental Hygienist – City, STATE,
Rotated across numerous dental practices; built exceptional reputation for outstanding service and was frequently requested by dentists to provide care to their patients.
Generated revenue, client base and level of care at individual dental practices by building strong client relationship management,.
Increased patient compliance with medical/dental care; educated patients on oral health.
Registered Dental Hygienist, 01/1998 to 01/2004 Emergency Dental – City, STATE,
Increased client base 20% by establishing patient confidence and providing consultative care.
Boosted total annual sales 35%, exceeding annual revenue target.
Educated patients on dental hygiene, products, and treatments to improve oral health.
Improved bottom line by establishing reimbursement process from Medicare and insurance payors.
Expanded practice and drove additional revenue through recall system to ensure regularly scheduled care.
Additional Experience In Dental Hygiene And Start Up Businesses.
Education
Master of Business Administration, (MBA): Technology Management, Expected in 1 2004 University of Phoenix - , GPA: Technology Management
Bachelor of Science (BS): Health Administration, Expected in 1 2000 Florida Atlantic University - , GPA: Health Administration
Associate in Science, (AS), Dental Hygiene, Miami Dade Community College, 1995
National Association of Pharmaceutical Sales Representatives
Pharmacology /Pharmaceutical Sales Training Program, 2004, CNPR Number 136362004: , Expected in - , GPA:
Member / Employment Chair, National Black MBA Association (NBMBAA) - Westchester Greater Connecticut Chapter Mentor- Leaders of Tomorrow (LOT)- National Black MBA Association (NBMBAA) Member, South Florida Professional Pharmaceutical Association Member / Vice President of Events, National Sales Network Member, National Association of Pharmaceutical Sales Member, American College of Healthcare Executives Member, Dental Hygienist Association
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Resume Overview
School Attended
University of Phoenix
Florida Atlantic University
Job Titles Held:
Enhanced Clinical Support Specialist II / Epic -Yale Credentialed Ambulatory Trainer/ CPOE Trainer
Employment Chair/ Mentor
Professional Sales Executive
Professional Sales Consultant
Registered Dental Hygienist
Registered Dental Hygienist
Degrees
Master of Business Administration, (MBA)
Bachelor of Science (BS)
Associate in Science, (AS), Dental Hygiene, Miami Dade Community College, 1995
National Association of Pharmaceutical Sales Representatives
Pharmacology /Pharmaceutical Sales Training Program, 2004, CNPR Number 136362004