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English Language Teaching Assistant Resume Example

Resume Score: 90%

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ENGLISH LANGUAGE TEACHING ASSISTANT
Professional Summary

Highly organized and detail-oriented administrative assistant. Gained specialized skills working for the State of Texas for 3 years as a Program Specialist focusing on enforcement of Pipeline Damage Prevention rules which fall under Texas Administrative Code Title 16, Part 1, Chapter 18.

Skills
  • MS Office proficiency
  • 3 years in the U.S. Army
  • Sound judgment
  • Proficient in creating and maintaining schedules
  • Accurate and detailed
  • Flexible
  • Articulate and well-spoken
  • Proficient in presenting information to public
  • Comfortable with regular travel requirement for position 
  • Worked abroad in Spain for 7 months
  • Limited working proficiency in Spanish
  • Culturally sensitive
  • Works well under pressure
  • Customer service-oriented
  • Spreadsheet management
  • Project planning
Work History
English Language Teaching Assistant, 09/2017 to 04/2018
Government of Spain, Ministry of Education – Calahorra, La Rioja, Spain
  • Designed exercises and activities for English language students emphasizing vocabulary, pronunciation and reading comprehension.
  • Developed and taught a curriculum to improve students' conversational abilities.
  • Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
  • Worked with an average of 25 students per class.
Program Specialist I, 07/2014 to 08/2017
Railroad Commission of Texas – Austin, TX
  • Reviews and processes high volume of excavation damage reports submitted by pipeline operators and excavators Responds to high volume of technical phone calls and inquiry emails Maintains detailed updates to online databases Responsible for specific tasks and special assignments as needed Completes web based data collection, query, and analysis Maintains high attention to detail while working on multiple reports and inquiries For inspections or site visits, works outside in extreme weather conditions and walks or stands for a considerable amount of time Travels overnight and/or weekends to collect data, complete investigations, for training purposes, and to present educational materials to a regulated industry Answers and operates a complex telephone system and refers callers to the appropriate offices Addresses telephone inquiries and assists excavators, pipeline operators and general public with records research and retrieval Performs additional related essential tasks to maintain workflow Presents Ch.
  • 18 Underground Pipeline Damage Prevention Laws at Damage Prevention Council meetings in collaboration with Texas 811 PEC Safety certified.
Business Office Administrative Assistant, 06/2013 to 04/2014
Cataldo Ambulance Service, Inc. – Somerville, MA
  • Assists office manager in all administrative tasks such as faxing, copying, filing, maintaining office calendar, scheduling of appointments and receiving and sending of mail Maintains office supplies by conducting weekly inventory and ordering of materials Conducts daily reporting to identify trends in daily/weekly/monthly ambulance call volume Utilizes WEB PCR and RescueNet ePCR programs to make corrections to patient records Records "meeting minutes" at weekly office meeting and distributes copies to staff Maintains attendance using the office calendar on Microsoft Outlook Processes Medicare denials and prepares them for the appeals process Coordinates companywide accounts payable including, verifying payment history, assigning ledger numbers and generating checks for all company expenses Performs both pre-billing and insurance verification functions to assist billing department Prints patient files for customer service department.
Cannon Crew Member, 05/2007 to 07/2010
United States Army – Ft. Hood, TX
  • Honorably discharged in July 2010 Responsible for driving and performing maintenance on Field Artillery Ammunition Support Vehicle Conducts yearly artillery field training; learned how to operate and maintain communication systems, radio, and navigation systems Interacts with the Iraqi population and performs joint operations with Iraqi Army and Police Performs complex patrols within assigned area of operation during deployments to Iraq Works with Iraqi community leaders to solve infrastructure related issues within villages; oversees projects such as trash cleanup, sewerage installation and building of recreational facilities such as soccer fields Oversees the maintenance of assigned patrol vehicle, and the accountability of the equipment within it, as well as individual equipment Adapts to a fluctuating work schedule ranging from 9-5 to 24 hour shifts.
  • During deployments, expected to respond to enemy aggression at moment's notice 24 hours a day/7 days a week Works with team of soldiers to accomplish mission Meticulously follows orders from leadership, and when necessary, leads soldiers of lower rank to accomplish tasks Proficient in technical writing, message processing procedures, and risk management Accountable for, and confident in, the handling of firearms and explosives Works with materials that require training for Fire & Hazardous Material Prevention Techniques.
Medals

Decorations, Medals, Badges, Citations, and Campaign Ribbons Awarded

Education
Master of Public Administration: 2018
Norwich University -
Bachelor of Arts: Political Science, 2013
University of Massachusetts Boston -
  • Graduated Magna Cum Laude: GPA: 3.73
  • Dean's List, 2011-2013
Skills
accounts payable, administrative, ambulance, Army, attention to detail, billing, copying, Council, customer service, data collection, databases, driving, educational materials, faxing, filing, insurance, inventory, leadership, ledger, materials, meetings, mail, office, Microsoft Outlook, Works, navigation, office manager, PCR, Police, Processes, radio, receiving, reporting, research, risk management, Safety, scheduling, technical writing, telephone, phone, workflow
Additional Information
  • Decorations, Medals, Badges, Citations, and Campaign Ribbons Awarded Iraq Campaign Medal w/ two campaign stars Army Commendation Medal Army Achievement Medal (2) National Defense Service Medal Global War On Terrorism Service Medal Army Service Ribbon Overseas Service Ribbon Driver and Mechanic Badge (with Driver-Tracked Vehicle(s) Clasp) Driver and Mechanic Badge (with Driver-Wheeled Vehicle(s) Clap) Combat Action Badge COMMUNITY SERVICE Big Brother, Big Brothers Big Sisters of Massachusetts Bay, Boston, MA, June 2012 - November 2013 Meets with "little brother" twice a month, serving as mentor and friend Volunteer, Global Volunteers, St. Paul, MN, May 21 - June 4, 2011 Serves as a Volunteer at the Puericultorio Perez Aranibar (PPA) Children's Home in Lima, Peru Plans and participates in activities with children ranging in age from infancy to teen Works in a classroom with children at the elementary level, assisting teacher with activities, helping students with class work, and maintaining order in the classroom Works together with a team of volunteers to complete general maintenance on the orphanage such as, painting, cleaning and yard work
Certifications
  • Heartsaver First Aid CPR AED certified
  • PEC Pipeline Certification- Texas 811 Pipeline Course Completed
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Resume Overview

Companies Worked For:

  • Government of Spain, Ministry of Education
  • Railroad Commission of Texas
  • Cataldo Ambulance Service, Inc.
  • United States Army

School Attended

  • Norwich University
  • University of Massachusetts Boston

Job Titles Held:

  • English Language Teaching Assistant
  • Program Specialist I
  • Business Office Administrative Assistant
  • Cannon Crew Member

Degrees

  • Master of Public Administration : 2018
    Bachelor of Arts : Political Science , 2013

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