english language teacher resume example with 17 years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
ESL teacher with 15 years of experience in teaching and 5 years providing annual training and development for six schools. Seeking a position as a Customer Success Manager to leverage my experience with training, mentoring and consulting to support customers in reaching their desired outcomes.
Skills
Proficient in using Ellevation; Nearpod; Flipgrid; Schoology; Google Classroom; Zoom; Slack; Canva
E-Learning
Microsoft Office Suite
Peer coaching and training
Account Management
Public Speaking/Facilitation
Collaboration
Teaching
Lesson Planning
Individualized Instruction
Time Management
Curriculum Design
Project Management
Customer Service
Customer-Oriented
Education and Training
University of South AlabamaMobile, Alabama, Expected in 05/2009 ā āMaster of Arts:Elementary Education - GPA:
University of South AlabamaMobile, ALExpected in 05/2006 ā āBachelor of Science:Early Childhood Education - GPA:
LinkedIn Certificates
SuccessCoaching Certificate Program- Currently Enrolled
Empathy for Customer Service Professionals, LinkedIn - 2022
Business Fundamentals for Customer Success Managers, LinkedIn - 2022
Engagement Preparation Best Practices for Customer Success Management, LinkedIn - 2022
Onboarding & Adoption Best Practices for Customer Success Management, LinkedIn - 2022
LinkedIn Profile
www.linkedin.com/in/Jessica-Claire
Experience
Adapt Community Network - English Language Teacher Flushing, NY, 08/2015 - Current
Support teachers to understand and utilize the platform features of Ellevation as they are rolled out by sending emails, suggesting instructional strategies, assessments, one-on-one coaching, and providing technical guidance
Trained teachers on how to analyze their student's Wida Access data and to determine strategies to significantly increase their score
Created documentation of student performance, strategies of success and areas of difficulty within Ellevation for teachers, administrators, and parents
Built and sustained relationships both externally with corporate partners and internally with cross-functional teams and administrators
Consolidated all input from the district, administrators and parents on best use of strategies and how to meet the Interim progress goal of 56%
Collaborated with 40+ teachers to increase student's English proficiency levels by utilizing instructional strategies that aids in the students understanding of the content taught
Created 100+ eligibility Individualized Education Plans (I-ELP's) and prepared 230+ ESL students to take Wida Access tests
Organized and led eligibility meetings that informed parents that their children qualified for English Language services
Created pacing guides for teachers and student assessments to contribute to an instructional strategies guide for colleagues
Worked one-on-one and in small groups with students to focus on individualized skills and concepts
Cooperated with teachers with push-in model to support content-base language strategies
Created lesson plans and modified according to students' academic needs, including both individual and group work
Provided direct instruction that outlined expectations, desired activities, and anticipated outcomes
Responsible for coaching and training 100+ teachers and 4 administrators once a year on English Language Policies and Laws
Mentored new teaching assistant and provided feedback on the effectiveness of the strategies used in the lesson
Develop goals for students and assisted teachers in creating a plan of action that addressed their students academic needs
Adapt Community Network - Teacher Middle Village, NY, 08/2011 - 05/2015
Conducted classroom management trainings for 2 teacher's for a full year
Trained 2 student teachers on best practices for classroom management and creating lesson plans based on weekly goals/semester benchmarks
Developed and implemented district-wide strategies that aligned with the district's mission/strategic plan
Collaborated with Problem Solving Teams to create strategies that improved student's academic progress in ELA and Math
Lead the Media Committee that ensured that local media was present for the Blue Ribbon Celebration
Mobile County Public School System - Teacher City, STATE, 08/2006 - 05/2011
Worked with English Language Learners in small groups to strengthen their English Language skills
Each year, I was chosen to provide daily instruction for English Language Learners
Responsible for ensuring that all students fully comprehend the taught curriculum an
Established a trusted advisor relationship with the district, administrators, teachers, and parents
Utilized Powerpoint daily as a visual aid tool to teach English objectives
Added reading/math accommodations to lesson plans by utilizing available resources in a timely and proficient manner.
Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
Designed individualized curricula for academically underachieving students.
Attended in-service training and professional development courses to stay on top of policy and education changes.
CPSI - Payment Resolution Representative City, STATE, 03/2001 - 01/2002
Made outbound courtesy calls to patients to ensure they are receiving their statements
Answer customer questions about their account(s) and reach a payment resolution against their account(s)
Prioritized and organized tasks to efficiently accomplish service goals
Provided excellent service and attention to customers through phone conversations
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