english and reading teacher resume example with 19+ years of experience
Flexible, focused claims professional excellent at verifying coverage, documenting investigation details, evaluating and adjusting claims, and identifying fraud. Good negotiation skills regarding all aspects of claims, including medical and auto damage/total losses.
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As a member of a team of Total Loss Auto Adjusters, we became the #1 office in the Country for GE Auto Insurance Company, based on volume of claims settled and processed, salvage turnaround, and claim accuracy for 4 of the 5 years I worked there. Received numerous individual customer service awards for lowest number of complaints and highest ratings on returned customer satisfaction surveys.
- English and Reading teaching 5+ years at High and Middle School
- English reading and writing skills
- Reading comprehension strategiesÂ
- Test proctoring, Key club, Chess club, and field hockey coaching, and Paint ball club sponsor.
- Processed and settled to completion non-standard auto PD claims including total losses.
- Completed full liability investigations, including recorded statements, police reports, appraisals, and scene investigations.
- Maintained pending claim level at 50-75, but handled effectively 100+ claims during times of staff shortages.
- Received "Adjuster of the week" award on several occasions, as well as being part of "Team of the week" with work unit.
- Maintained a high level of customer service and satisfaction while typically receiving 25+ new claims weekly.
- 0-1 DOI complaints yearly.
- Negotiated and settled auto total loss claims in several states.
- Consistently achieved goal of 24 hour contact and 48 hour claim payment on insured and claimant vehicle losses.
- Managed and effectively handled 25+ new total loss claims weekly.
- Full settlement of auto total losses in 8 states as part of a team of total loss adjusters, including full salvage disposal or owner retained.
- Negotiated and settled up to 25 total losses weekly while averaging 100% closing ratio.
- Consistently met or exceeded claim handling goals of customer contact, claim settlement, salvage turnaround, and file closing ratio.
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Resume Overview
School Attended
- University of South Florida
Job Titles Held:
- English and Reading Teacher
- Auto PD Claim Adjuster
- Auto Total Loss Adjuster
- Auto PD and Total Loss Adjuster
Degrees
- Bachelor of Science
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