Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Demonstrated strongest commitment to core values and promoted a culture that embodied adherence to core values. Set the standard for uniform and grooming excellence, and serbed as a model for others. Eximplified military customs, courtesies, and traditions in all situations. Inspired similar standards in others. Consistently produced work of the highest quality. Exceeded expectatiions and/or standards for tasks. Effectively set priorities for tasks. Willingly worked overtime with no loss of productivity or safety during demanding situations or extended work hours. Regularly provided creative solutions and/or improvements to problems. Proactively sought input from others when making decisions. Made significant and noteable saftey contributions. Judiciously identified hazardous or high risk conditions. Created a plan to identify personal strengths and weaknesses, and took steps toward self improvement. Skillfully adapted behavior and work methods based on feedback from others. Supported a worplace climate that promoted inclusion, equality, and respect. Made positive contibutions to unit climate through personal actions. Committed to high performance and actively sought constructive feedback.

  • ICS-200- ICS for Single Resources and Initial Action Incidents
  • DHS Preparedness: IS 100- Introduction to Incident Command System
  • DHS Preparedness: IS 700 - National Incident Management System (NIMS)
  • Park regulations and safety
02/2018 to 09/2020 Engineering Support Division City Of O'fallon | O'fallon, MO,
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Responsible for watertight integrity, emergency equipment associated with firefighting and flooding, plumbing repairs, welding fabrications and repair, chemical, biological, and nuclear warfare detection and decontamination.
  • Adjusted functional parts of equipment and control instruments.
  • Maximized shop organization and equipment lifespan by maintaining equipment.
  • Managed movement of materials and equipment to different job sites.
  • Observed safe work rules, including fall protection and PPE.
  • Drilled and tapped holes for installation of studs.
  • Threaded and installed pipe using pipe wrench and dies.
  • Worked effectively on ladders to check attics, roofs and other high spaces.
  • Created agendas and communication materials for team meetings.
  • Operated hand and power tools to complete repairs.
  • Utilized drawings, blueprints and schematics of building and systems layout as well as machinery construction.
  • Repaired leaking faucets, clogged toilets and other equipment to keep bathrooms fully functional.
  • Used brushes, rollers, spray equipment and paint to paint variety of interior and exterior surfaces.
  • Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
  • Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
  • Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
  • Assessed safety methods and procedures, determining new ways to promote better workplace protections.
11/2014 to 02/2018 Tumbling Instructor Mondelez International, Inc. | Grafton, WI,
  • Weighed and mixed pelletized thermoplastic materials and coloring pigments accurately to achieve desired outcome.
  • Established setup procedures and designated machine dies and parts to conform to project specifications.
  • Maintained compliance with safe handling procedures for liquid polymers to prevent accidents and spillage.
  • Managed, adjusted and provided regular maintenance of manufacturing equipment to boost operational efficiency.
  • Properly cleaned tools following usage in preparation for upcoming shift.
  • Set dials and controls on machine to create products of correct size, shape and thickness.
  • Supported process designs, tooling changeovers and optimizations to maximize quality, compliance and production throughput.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Maximized physical talent of team through quality teaching and coaching.
  • Managed and updated equipment inventories for optimal practice sessions.
  • Emphasized academic success and service to team members for adherence to participation eligibility guidelines.
  • Conducted camps, community events and fundraising activities to recruit new students.
  • Coordinated competitive meet schedule for athletes to attend.
  • Communicated with training staff regarding injury prevention, rehabilitation and status of injured students.
  • Performed public relations activities with media and civic groups to maximize exposure of tumbling class availability.
  • Monitored adherence to rules and regulations with conduct, appearance and class attendance.
  • Promoted diverse and inclusive culture with team and athletics program.
  • Facilitated varied curriculum, including fundamental and advanced movement techniques for handsprings, aerials and front flips.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Increased customer satisfaction by following up on any negative feedback and taking appropriate measure to resolve complaints.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
11/2012 to 12/2016 Sales Associate Gold's Gym International, Inc. | Mcdonough, GA,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Negotiated and closed deals with minimal oversight.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Offered product and service consultations and employed upselling techniques.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Recommended optimal merchandise based on customer needs and desires.
  • Educated customers on product and service offerings.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
06/2014 to 01/2015 Membership Sales Representative LA Fitness | City, STATE,
  • Trimmed shrubbery and trees and carried out general garden maintenance.
  • Prepared soil and gardens for planting with mulch and sod.
  • Performed upkeep work for garden areas and landscaping greenery to enhance property appearance and plant health.
  • Cleared pathways of overgrowth and debris or hazards such as snow.
  • Deployed sprinkler systems to give grass, flowers and other landscaping adequate water for growth needs.
  • Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
  • Implemented regular landscaping schedule to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
  • Selected bulbs, bushes, trees and flowers for planting.
  • Assisted with grounds maintenance with basic landscaping support, including mowing, trimming and debris removal.
  • Executed guided visitor tours to convey park information and highlight notable areas.
  • Answered inquiries from visitors and provided information regarding park layout and history.
  • Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
  • Delivered emergency aid to hikers overcome by heat and exhaustion and contacted paramedics for hospital transport.
  • Promoted nature issues and environmental topics by planning and executing small and large events to raise awareness and generate sponsorships.
  • Developed and implemented activities such as nature hikes to educate people of all ages about local areas and environmental concerns.
  • Completed membership paperwork and captured transactional information to motivate ongoing participation of new member.
  • Called, e-mailed and followed-up on leads generated by company marketing efforts.
  • Participated in fairs, grand openings and other community and sponsorship events to promote organization.
  • Conducted tours of facility while establishing relationships and targeting prospective member goals and needs.
  • Converted leads into prospects and booked appointments to achieve sales quota.
  • Emphasized and enforced company objectives to reaffirm and validate member expectations.
  • Cross-sold additional products and services to purchasing customers.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Introduced customers to new offerings and updated accounts.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Negotiated and closed deals with minimal oversight.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Education and Training
Expected in 4 2012 High School Diploma | Pike County High School, Zebulon, GA GPA:
Expected in | Kinesiology Gordon State College, Barnesville, GA GPA:
Activities and Honors

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School Attended

  • Pike County High School
  • Gordon State College

Job Titles Held:

  • Engineering Support Division
  • Tumbling Instructor
  • Sales Associate
  • Membership Sales Representative


  • High School Diploma

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